# Customer Review Insights — Jacksonville Complete Dentistry Generated 2026-05-27 from 999 verified reviews (2017-10-12 – 2026-05-26). ## Summary Jacksonville Complete Dentistry in Jacksonville, FL has accumulated 999 customer reviews spanning from October 2017 through May 2026, reflecting an overall positive sentiment score of 0.85 with 96.2% positive, 0.3% neutral, and 3.5% negative responses. The practice's strongest performing dimensions are Courtesy and Friendliness (98.8% positive across 605 mentions), Professionalism and Conduct (97.1% positive, 735 mentions), and Cleanliness and Tidiness (100% positive, 86 mentions). Technical Knowledge and Expertise earned 96.7% positive marks from 275 reviewers, while Communication and Updates registered 88.8% positive across 249 mentions. Scheduling and Booking Ease stood at 85.1% positive from 67 mentions, and Responsiveness and Speed reached 76.7% positive from 43 mentions. Two aspects warrant particular attention as they fell below the 70% positive threshold: Problem Resolution and Effectiveness scored 69.4% positive from 72 mentions, indicating a meaningful minority of patients experienced unresolved issues; and Pricing and Value scored 61.4% positive from 57 mentions, suggesting cost and perceived value are recurring concerns among a substantial portion of reviewers. Among named staff members, Barker appeared in 107 reviews with an average rating of 4.9, making them the most frequently mentioned individual. Rose followed with 79 mentions and a 4.9 average, while Jessica (32 mentions, 4.9 average), Montoya (26 mentions, 5.0 average), and Lindsey (23 mentions, 5.0 average) also received consistent praise. On the services side, General Dentistry was mentioned in 272 reviews at 100% positive, followed by Dental Hygiene (118 mentions, 98.3% positive), Teeth Cleaning (68 mentions, 95.6% positive), Dental Cleaning (56 mentions, 91.1% positive), and Dental Exam (53 mentions, 90.6% positive). Topic-level analysis shows Staff Quality and Friendliness as the dominant theme across 478 reviews at 99.2% positive, followed by Patient Experience and Satisfaction (393 reviews, 98% positive) and Dental Cleaning and Hygiene (165 reviews, 100% positive). Patient Comfort and Anxiety Relief scored 99.3% positive from 137 reviews, a notable strength for anxious patients. Emergency Dental Care and Dental Procedures topics showed somewhat lower positivity at 85% (20 reviews) and 77.8% (18 reviews) respectively, and Pricing and Billing registered 72.2% positive from 18 reviews, consistent with the pricing aspect findings. Overall sentiment has remained stable throughout the review period. ## Overall Sentiment - Positive: 96.2% - Neutral: 0.3% - Negative: 3.5% ## Aspect Sentiment ### Professionalism & Conduct - Mentions: 735 of 999 reviews (73.6%) - Positive: 97.1% (714 of 735) - Top phrases: "very professional", "Great staff", "professional" ### Courtesy & Friendliness - Mentions: 605 of 999 reviews (60.6%) - Positive: 98.8% (598 of 605) - Top phrases: "friendly staff", "caring", "very friendly" ### Technical Knowledge & Expertise - Mentions: 275 of 999 reviews (27.5%) - Positive: 96.7% (266 of 275) - Top phrases: "knowledgeable", "very knowledgeable", "thorough" ### Communication & Updates - Mentions: 249 of 999 reviews (24.9%) - Positive: 88.8% (221 of 249) - Top phrases: "very informative", "answered all my questions", "transparent" ### Cleanliness & Tidiness - Mentions: 86 of 999 reviews (8.6%) - Positive: 100% (86 of 86) - Top phrases: "clean", "Clean office", "Beautiful facility" ### Problem Resolution & Effectiveness - Mentions: 72 of 999 reviews (7.2%) - Positive: 69.4% (50 of 72) - Top phrases: "Finding another place", "my face feels so good", "will quickly take care of any issues" ### Punctuality & On-Time Service - Mentions: 70 of 999 reviews (7%) - Positive: 95.7% (67 of 70) - Top phrases: "Timely", "on time", "Always on time" ### Scheduling & Booking Ease - Mentions: 67 of 999 reviews (6.7%) - Positive: 85.1% (57 of 67) - Top phrases: "Easy scheduling", "got me in same day", "very accommodating" ### Pricing & Value - Mentions: 57 of 999 reviews (5.7%) - Positive: 61.4% (35 of 57) - Top phrases: "Fair prices", "very affordable", "JCD is affordable" ### Responsiveness & Speed - Mentions: 43 of 999 reviews (4.3%) - Positive: 76.7% (33 of 43) - Top phrases: "they got me in quick", "they got me in on the 12th", "We will be glad to help you!" ## Top Employees ### Barker - Mentioned in 107 reviews - Average rating when mentioned: 4.90 - Sentiment: 96.3% positive ### Rose - Mentioned in 79 reviews - Average rating when mentioned: 4.90 - Sentiment: 98.7% positive ### Jessica - Mentioned in 32 reviews - Average rating when mentioned: 4.90 - Sentiment: 96.9% positive ### Montoya - Mentioned in 26 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Lindsey - Mentioned in 23 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Annette - Mentioned in 23 reviews - Average rating when mentioned: 5.00 - Sentiment: 95.7% positive ### Bonnie - Mentioned in 22 reviews - Average rating when mentioned: 4.70 - Sentiment: 95.5% positive ### Sam - Mentioned in 18 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Kelly - Mentioned in 17 reviews - Average rating when mentioned: 4.90 - Sentiment: 100% positive ### Johnson - Mentioned in 13 reviews - Average rating when mentioned: 4.70 - Sentiment: 92.3% positive ### Alexis - Mentioned in 11 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Alyssa - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Dr - Mentioned in 8 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Chelsea - Mentioned in 7 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Lindsay - Mentioned in 6 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Wayne - Mentioned in 5 reviews - Average rating when mentioned: 4.20 - Sentiment: 80% positive ### Gabby - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Farola - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Posze - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Daniella - Mentioned in 3 reviews - Average rating when mentioned: 3.70 - Sentiment: 66.7% positive ### Carly - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Melanie - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Baker - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Carley - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Chrissy - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Kelley - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Brittany - Mentioned in 3 reviews - Average rating when mentioned: 4.70 - Sentiment: 100% positive ## Services ### General Dentistry - Mentioned in 272 reviews - Sentiment: 100% positive ### Dental Hygiene - Mentioned in 118 reviews - Sentiment: 98.3% positive ### Teeth Cleaning - Mentioned in 68 reviews - Sentiment: 95.6% positive ### Dental Cleaning - Mentioned in 56 reviews - Sentiment: 91.1% positive ### Dental Exam - Mentioned in 53 reviews - Sentiment: 90.6% positive ### Dental Care - Mentioned in 42 reviews - Sentiment: 100% positive ### Dental Visit - Mentioned in 30 reviews - Sentiment: 100% positive ### Dental Consultation - Mentioned in 24 reviews - Sentiment: 100% positive ### X Rays - Mentioned in 18 reviews - Sentiment: 100% positive ### Treatment Planning - Mentioned in 16 reviews - Sentiment: 100% positive ### Dental Checkup - Mentioned in 14 reviews - Sentiment: 92.9% positive ### Tooth Extraction - Mentioned in 14 reviews - Sentiment: 71.4% positive ### Dental Implants - Mentioned in 13 reviews - Sentiment: 92.3% positive ### Emergency Dental Service - Mentioned in 13 reviews - Sentiment: 84.6% positive ### Facial - Mentioned in 10 reviews - Sentiment: 90% positive ### Teeth Whitening - Mentioned in 9 reviews - Sentiment: 100% positive ### Dental Treatment - Mentioned in 8 reviews - Sentiment: 75% positive ### Emergency Dental - Mentioned in 8 reviews - Sentiment: 87.5% positive ### Dental X Rays - Mentioned in 8 reviews - Sentiment: 87.5% positive ### Dental Examination - Mentioned in 7 reviews - Sentiment: 100% positive ### Dental Hygiene Cleaning - Mentioned in 7 reviews - Sentiment: 100% positive ### Facial Treatment - Mentioned in 7 reviews - Sentiment: 100% positive ### Pediatric Dentistry - Mentioned in 7 reviews - Sentiment: 100% positive ### Dental Appointment - Mentioned in 7 reviews - Sentiment: 71.4% positive ### Dental Service - Mentioned in 6 reviews - Sentiment: 100% positive ### Insurance Billing - Mentioned in 6 reviews - Sentiment: 50% positive ### New Patient Exam - Mentioned in 6 reviews - Sentiment: 100% positive ### Wisdom Tooth Extraction - Mentioned in 6 reviews - Sentiment: 100% positive ### Deep Cleaning - Mentioned in 6 reviews - Sentiment: 83.3% positive ### Spa Services - Mentioned in 6 reviews - Sentiment: 100% positive ### Dental Work - Mentioned in 5 reviews - Sentiment: 100% positive ### Routine Cleaning - Mentioned in 5 reviews - Sentiment: 100% positive ### Dental Procedure - Mentioned in 4 reviews - Sentiment: 100% positive ### Dental Treatment Planning - Mentioned in 4 reviews - Sentiment: 100% positive ### Family Dentistry - Mentioned in 4 reviews - Sentiment: 100% positive ### Root Canal - Mentioned in 3 reviews - Sentiment: 100% positive ### Dental Procedures - Mentioned in 3 reviews - Sentiment: 100% positive ### Dentures - Mentioned in 3 reviews - Sentiment: 100% positive ### Dental Bridge - Mentioned in 3 reviews - Sentiment: 66.7% positive ### Billing - Mentioned in 3 reviews - Sentiment: 66.7% positive ### X Ray - Mentioned in 3 reviews - Sentiment: 100% positive ### Fillings - Mentioned in 3 reviews - Sentiment: 100% positive ### Dental Office Visit - Mentioned in 3 reviews - Sentiment: 100% positive ### Crown Placement - Mentioned in 3 reviews - Sentiment: 33.3% positive ### Crown Replacement - Mentioned in 3 reviews - Sentiment: 66.7% positive ### Zoom Whitening - Mentioned in 3 reviews - Sentiment: 100% positive ### Massage Therapy - Mentioned in 3 reviews - Sentiment: 66.7% positive ### Bone Graft - Mentioned in 2 reviews - Sentiment: 50% positive ### Dental Fillings - Mentioned in 2 reviews - Sentiment: 50% positive ### Annual Cleaning - Mentioned in 2 reviews - Sentiment: 50% positive ### Dental Insurance Billing - Mentioned in 2 reviews - Sentiment: 0% positive ### Cosmetic Dentistry - Mentioned in 2 reviews - Sentiment: 100% positive ### Fluoride Treatment - Mentioned in 2 reviews - Sentiment: 50% positive ### Emergency Dental Visit - Mentioned in 2 reviews - Sentiment: 100% positive ### Filling - Mentioned in 2 reviews - Sentiment: 100% positive ### Dental Implant - Mentioned in 2 reviews - Sentiment: 100% positive ### Dental Treatment Plan - Mentioned in 2 reviews - Sentiment: 50% positive ### New Patient Appointment - Mentioned in 2 reviews - Sentiment: 100% positive ### Smile Restoration - Mentioned in 2 reviews - Sentiment: 100% positive ### General Dental Care - Mentioned in 2 reviews - Sentiment: 100% positive ### Dental Xrays - Mentioned in 2 reviews - Sentiment: 50% positive ### Dental Services - Mentioned in 2 reviews - Sentiment: 100% positive ### Dental Evaluation - Mentioned in 2 reviews - Sentiment: 100% positive ### Dental Filling - Mentioned in 2 reviews - Sentiment: 50% positive ### Denture Adjustment - Mentioned in 2 reviews - Sentiment: 50% positive ### Sedation Dentistry - Mentioned in 2 reviews - Sentiment: 50% positive ### Temporary Crown - Mentioned in 2 reviews - Sentiment: 50% positive ### Crown - Mentioned in 2 reviews - Sentiment: 0% positive ### Zoom Teeth Whitening - Mentioned in 2 reviews - Sentiment: 100% positive ### Dental Crown - Mentioned in 2 reviews - Sentiment: 100% positive ### Facials - Mentioned in 2 reviews - Sentiment: 100% positive ### Cavity Filling - Mentioned in 2 reviews - Sentiment: 100% positive ### Massage - Mentioned in 2 reviews - Sentiment: 100% positive ## Topics ### Staff Quality & Friendliness - Staff Quality & Friendliness mentioned in 478 of 999 reviews (47.8%) - 99.2% of Staff Quality & Friendliness reviews are 4 or 5 stars - Average rating in Staff Quality & Friendliness reviews: 4.9★ ### Patient Experience & Satisfaction - Patient Experience & Satisfaction mentioned in 393 of 999 reviews (39.3%) - 98% of Patient Experience & Satisfaction reviews are 4 or 5 stars - Average rating in Patient Experience & Satisfaction reviews: 4.9★ ### Dental Cleaning & Hygiene - Dental Cleaning & Hygiene mentioned in 165 of 999 reviews (16.5%) - 100% of Dental Cleaning & Hygiene reviews are 4 or 5 stars - Average rating in Dental Cleaning & Hygiene reviews: 5★ ### Patient Comfort & Anxiety Relief - Patient Comfort & Anxiety Relief mentioned in 137 of 999 reviews (13.7%) - 99.3% of Patient Comfort & Anxiety Relief reviews are 4 or 5 stars - Average rating in Patient Comfort & Anxiety Relief reviews: 5★ ### General Dentistry & Routine Care - General Dentistry & Routine Care mentioned in 103 of 999 reviews (10.3%) - 100% of General Dentistry & Routine Care reviews are 4 or 5 stars - Average rating in General Dentistry & Routine Care reviews: 5★ ### Office Environment & Cleanliness - Office Environment & Cleanliness mentioned in 93 of 999 reviews (9.3%) - 100% of Office Environment & Cleanliness reviews are 4 or 5 stars - Average rating in Office Environment & Cleanliness reviews: 5★ ### Patient Loyalty & Long-Term Care - Patient Loyalty & Long-Term Care mentioned in 84 of 999 reviews (8.4%) - 100% of Patient Loyalty & Long-Term Care reviews are 4 or 5 stars - Average rating in Patient Loyalty & Long-Term Care reviews: 5★ ### Treatment Planning & Quality of Care - Treatment Planning & Quality of Care mentioned in 82 of 999 reviews (8.2%) - 98.8% of Treatment Planning & Quality of Care reviews are 4 or 5 stars - Average rating in Treatment Planning & Quality of Care reviews: 4.9★ ### New Patient & First Visit Experience - New Patient & First Visit Experience mentioned in 65 of 999 reviews (6.5%) - 100% of New Patient & First Visit Experience reviews are 4 or 5 stars - Average rating in New Patient & First Visit Experience reviews: 4.9★ ### Communication & Patient Education - Communication & Patient Education mentioned in 45 of 999 reviews (4.5%) - 93.3% of Communication & Patient Education reviews are 4 or 5 stars - Average rating in Communication & Patient Education reviews: 4.7★ ### Scheduling & Appointment Efficiency - Scheduling & Appointment Efficiency mentioned in 41 of 999 reviews (4.1%) - 97.6% of Scheduling & Appointment Efficiency reviews are 4 or 5 stars - Average rating in Scheduling & Appointment Efficiency reviews: 4.9★ ### Cosmetic Dentistry & Teeth Whitening - Cosmetic Dentistry & Teeth Whitening mentioned in 27 of 999 reviews (2.7%) - 100% of Cosmetic Dentistry & Teeth Whitening reviews are 4 or 5 stars - Average rating in Cosmetic Dentistry & Teeth Whitening reviews: 5★ ### Emergency Dental Care - Emergency Dental Care mentioned in 20 of 999 reviews (2%) - 85% of Emergency Dental Care reviews are 4 or 5 stars - Average rating in Emergency Dental Care reviews: 4.4★ ### Dental Procedures - Dental Procedures mentioned in 18 of 999 reviews (1.8%) - 83.3% of Dental Procedures reviews are 4 or 5 stars - Average rating in Dental Procedures reviews: 4.3★ ### Pricing & Billing - Pricing & Billing mentioned in 18 of 999 reviews (1.8%) - 72.2% of Pricing & Billing reviews are 4 or 5 stars - Average rating in Pricing & Billing reviews: 4.1★ ### Dental Implants & Restorative Services - Dental Implants & Restorative Services mentioned in 16 of 999 reviews (1.6%) - 100% of Dental Implants & Restorative Services reviews are 4 or 5 stars - Average rating in Dental Implants & Restorative Services reviews: 5★ ### COVID Safety Protocols - COVID Safety Protocols mentioned in 14 of 999 reviews (1.4%) - 92.9% of COVID Safety Protocols reviews are 4 or 5 stars - Average rating in COVID Safety Protocols reviews: 4.7★ ## FAQ **Q: Is Jacksonville Complete Dentistry professional?** A: Based on 735 reviews mentioning professionalism & conduct, 97.1% report positive experiences. Customers frequently mention "very professional". **Q: Is Jacksonville Complete Dentistry courteous and friendly?** A: Based on 605 reviews mentioning courtesy & friendliness, 98.8% report positive experiences. Customers frequently mention "friendly staff". **Q: Is Jacksonville Complete Dentistry knowledgeable and skilled?** A: Based on 275 reviews mentioning technical knowledge & expertise, 96.7% report positive experiences. Customers frequently mention "knowledgeable". **Q: Is Jacksonville Complete Dentistry good at communicating with customers?** A: Based on 249 reviews mentioning communication & updates, 88.8% report positive experiences. Customers frequently mention "very informative". **Q: Is Jacksonville Complete Dentistry clean and tidy?** A: Based on 86 reviews mentioning cleanliness & tidiness, 100% report positive experiences. Customers frequently mention "clean". **Q: Is Jacksonville Complete Dentistry effective at solving problems?** A: Based on 72 reviews mentioning problem resolution & effectiveness, 69.4% report positive experiences. Customers frequently mention "Finding another place". **Q: Is Jacksonville Complete Dentistry on time for appointments?** A: Based on 70 reviews mentioning punctuality & on-time service, 95.7% report positive experiences. Customers frequently mention "Timely". **Q: Is Jacksonville Complete Dentistry easy to schedule with?** A: Based on 67 reviews mentioning scheduling & booking ease, 85.1% report positive experiences. Customers frequently mention "Easy scheduling". **Q: Is Jacksonville Complete Dentistry affordable and fairly priced?** A: Based on 57 reviews mentioning pricing & value, 61.4% report positive experiences. Customers frequently mention "Fair prices". **Q: Is Jacksonville Complete Dentistry responsive and quick?** A: Based on 43 reviews mentioning responsiveness & speed, 76.7% report positive experiences. Customers frequently mention "they got me in quick". **Q: Does Jacksonville Complete Dentistry handle staff quality & friendliness?** A: Staff Quality & Friendliness appears in 478 of 999 reviews, 99.2% of them positive. **Q: Does Jacksonville Complete Dentistry handle patient experience & satisfaction?** A: Patient Experience & Satisfaction appears in 393 of 999 reviews, 98% of them positive. **Q: Does Jacksonville Complete Dentistry handle dental cleaning & hygiene?** A: Dental Cleaning & Hygiene appears in 165 of 999 reviews, 100% of them positive. **Q: Does Jacksonville Complete Dentistry handle patient comfort & anxiety relief?** A: Patient Comfort & Anxiety Relief appears in 137 of 999 reviews, 99.3% of them positive. **Q: Does Jacksonville Complete Dentistry handle general dentistry & routine care?** A: General Dentistry & Routine Care appears in 103 of 999 reviews, 100% of them positive.