Jacksonville Complete Dentistry

Contact

Get in touch with Jacksonville Complete Dentistry

By submitting, you agree to be contacted about your request.

Lourdes Hamilton

May 5, 2025 · review of Jacksonville Complete Dentistry

I've been a patient here for 7 years... don't let them fool you. Everything is peachy until you actually are in pain and need to get in to see them. That's when they don't have availability and don't even make the attempt to get you in when you are in SEVERE pain! Not even after pleading and being placed on hold did they make time. Totally unacceptable and this is truly not good customer service or member retention. Very disappointing! Not the only practice in town.

Response from owner

Thank you for your review, Lourdes. We apologize about this one instance in the 7 years you have been a patient of ours. We pride ourselves on seamless service and quality care, so it does sadden us that this one situation has made your view on us, a negative one. We will of course take this review and turn this into a learning moment. If there is anything our office can do, please do not hesitate to ask. We will always be here!

June 22, 2025

Back to all reviews


Other reviews