Maria Sa
Two days before the appointment I called to ask them if they wear face masks, and they said:'Yes.'' But, the lady at the desk had a face mask with her nose sticking out, and Dr. barker wasn't wearing one. When I asked why he didn't have one. He answered;" you don't have one either.' I went there with the mask on. The only reason I did not have one at that moment it was because they were checking my mouth. His arrogant answer was a provocative insult, and his behavior with that smirk on his face was very disrespectful, and unprofessional. And, when we were talking about why he wasn't wearing a mask, he gave me that attitude of superiority like who am I to question his practices. Your degree doesn't make you a better person, or better than anyone else if your passion is just to make money and have no consideration for your patients. His behavior towards me was demeaning and spiteful. Now, I know some people don't believe in face masks, but I do expect that people wear them in a medical facilities and especially because I asked them prior the appointment.Unfortunately, we live in a world were life is cheap, humans have no values, and it gets worse each year. There's not respect, empathy, and compassion.
Other reviews
Mario J Lerias
Everyone in this office is supper friendly and caring.
Floyd Rowe
Great staff excellent service top of the line equipment.
Jess
My mom got all her teeth pulled from here back in July and was told to get upper complete denture done when they didn’t even try to save her teeth.. like what ? Where is the patient care to our community or for another solution to get flexibly base upper denture or partial for her when they did pulled her teeth and gave her dentures the same day they told her to wait till the she heal to do a soft adjustment then later on when her healing went away she noticed that her dentures was still not looking natural or normal to her satisfaction and the dr. Bradberry told her it’s nothing he can do about he look very young and does look like he know about dentures at all . I highly recommend a place that care for they patients needs and appearances that it what the dental field is mostly about needles to say Maggie the dental assistant was very helpful and was patience with my mom I just want my mom to be able to smile again. Highly do not recommend this place no patient care was thought of .
Marjorie Summitt
I am a 70 year old woman who has never had a worse dental experience than my time at Jacksonville Complete Dentistry. My dentist, Wayne Barker spent no time with me explaining a treatment plan. I was told I had a fractured tooth and it needed to be extracted. During the extraction, Wayne Barker damaged a healthy tooth next to the fractured tooth and had to remove it as well. I also had a two tooth bridge removed and was left with a 4 tooth gap. I tried to explain to Wayne Barker that I had several health issues that were contraindicated for tooth implants. I am over 70, I have plaque psoriasis, I had a gum infection from the fractured tooth, and I have osteoarthritis. He discounted what I said and told me if I didn’t get bone grafts that day, I would limit my options. I felt bullied into this procedure. I asked to have gas and he said it would take an extra 20 minutes and he was already behind his schedule. During his rushed schedule, he broke a healthy tooth next to the tooth that was fractured. Again. I was left with a 4 tooth gap. I thought it might behoove me to have a partial plate, but I wasn’t given that option. I was told that I would get a temporary partial plate after 3 weeks. This would coincide with my stitches removal.At my 3 week appointment, I was told a partial plate wasn’t ordered. I was beyond upset because I called the office to ensure this was happening because I had an important social gathering that evening. The staff at Jacksonville Complete Dentistry, other than Wayne Barker have been very helpful and caring. I am a veteran and Jacksonville Complete Dentistry has a contract with the VA. I have seen the astronomical bills that have been submitted to the VA and have been paid. I hope someone will look into this and ensure others do not have a similar experience.