Samantha Little
Everyone there is friendly and inviting. Lindsey was very patient and informative throughout the entire visit. They were able to help identify my goals and set a plan in place to achieve them. They exceeded my expectations and I would highly recommend.
Response from owner
July 12, 2024
Other reviews
Michelle Speakz
The staff was courteous, and attentive. Dr. Barker was was detailed, engaging and personable. The wait time was minimal.
Denesha Rivers
Never thought I’d say I love a Dentist office! But I do Dr Montoya and Alexis took great care of me during my surgery. I had to get some extensive stuff done and I’ve always been so nervous and scared. But everyone was nothing but wonderful from the back to the ladies up front they always make me feel safe and confident. Only place I’ll go ever!
Phil Rahim
"Top shelf" customer service. Highly recommend.
Marjorie Summitt
I am a 70 year old woman who has never had a worse dental experience than my time at Jacksonville Complete Dentistry. My dentist, Wayne Barker spent no time with me explaining a treatment plan. I was told I had a fractured tooth and it needed to be extracted. During the extraction, Wayne Barker damaged a healthy tooth next to the fractured tooth and had to remove it as well. I also had a two tooth bridge removed and was left with a 4 tooth gap. I tried to explain to Wayne Barker that I had several health issues that were contraindicated for tooth implants. I am over 70, I have plaque psoriasis, I had a gum infection from the fractured tooth, and I have osteoarthritis. He discounted what I said and told me if I didn’t get bone grafts that day, I would limit my options. I felt bullied into this procedure. I asked to have gas and he said it would take an extra 20 minutes and he was already behind his schedule. During his rushed schedule, he broke a healthy tooth next to the tooth that was fractured. Again. I was left with a 4 tooth gap. I thought it might behoove me to have a partial plate, but I wasn’t given that option. I was told that I would get a temporary partial plate after 3 weeks. This would coincide with my stitches removal.At my 3 week appointment, I was told a partial plate wasn’t ordered. I was beyond upset because I called the office to ensure this was happening because I had an important social gathering that evening. The staff at Jacksonville Complete Dentistry, other than Wayne Barker have been very helpful and caring. I am a veteran and Jacksonville Complete Dentistry has a contract with the VA. I have seen the astronomical bills that have been submitted to the VA and have been paid. I hope someone will look into this and ensure others do not have a similar experience.