Shawn Tyrell
My experience at this office left me feeling uncomfortable and concerned about billing transparency and communication. During my first of two cleaning appointments, I was told I owed $151 for cleaning on one side. After questioning the charge, the amount was reduced to $118 for both sides. This sudden change created confusion and made me question the accuracy of the billing. I was also told ahead of time that my cleaning would be split into two visits because numbing would be required. However, once seated for treatment, I was asked whether I wanted numbing, which contradicted what had previously been explained. Due to these inconsistencies and lack of clarity, I chose to cancel the appointment. I believe patients deserve clear communication, consistent treatment planning, and accurate billing from the start.
Response from owner
March 31, 2026
Other reviews
Barry Barrymore
I’m completely satisfied with the choice I made to have JCD take care of my dental needs. The check in process, the dental hygienist, the dentist and the checkout staff, all made me feel quite comfortable and confident that I made the right decision to switch my care over to them. Thank you.
Kathy Lane
Great dental office with caring staff, hygienists and doctors.
Kirbo Casey
Amazing Service!
Joseph Pantalone
Clean office and great staff, professional and friendly!