Topic
New & First Visit Experience
97.6% positiveAcross 1000 reviews of Jacksonville Complete Dentistry in Jacksonville, FL, new & first visit experience appears in 41 reviews (97.6% positive), from 2021-02-23 through 2026-06-04.
Key findings
New & First Visit Experience mentioned in 41 of 1000 reviews (4.1%)
97.6% of New & First Visit Experience reviews are 4 or 5 stars
Average rating in New & First Visit Experience reviews: 4.9★
Aspects most discussed in these reviews
Courtesy & Friendliness
83%34 mentionsProfessionalism & Conduct
80%33 mentionsCommunication & Updates
44%18 mentionsTechnical Knowledge & Expertise
34%14 mentionsScheduling & Booking Ease
12%5 mentionsResponsiveness & Speed
10%4 mentions
Reviews mentioning new & first visit experience
Michael “Mighty Mike” Murillo
Amazing first impression. Beautiful facility and a knowledgeable and friendly staff. I had a very positive experience in the most calming atmosphere. I would most certainly recommend JCD to anyone needing dental care.
Response from owner
July 11, 2024
Earlene Mears
I have heard that this Dentistry is outstanding.. I filled out a form on line..The E mails, Tex’s that I received were almost every day…I was really going to make an appointment. But I explained I would contact them when I was ready.. That did not matter with this company.. Every day a phone call or text they would send me. RESULT I’M NOT INTERESTED !
Response from owner
January 13, 2026
Michele DeBacco
Today was the first day I met Dr. Sam at Complete Dental. He was very professional and patient with me as a senior. He explained everything in language I could understand! Lol I was impressed with how thorough he was with his initial examination of my lips, my gums, my teeth, my neck, my throat. All of my records were transferred, and the staff assured me they had everything; they as well were professional, kind, and gracious as I was established as a new patient.
Response from owner
December 9, 2025
Bryan Bratt
First time here and I had Dr Sam. After being a patient at a different provider and having not great experience I feel like this has been a great change of pace. Sam definitely has the attitude of wanting to help and address issues before addressing anything else.
Response from owner
October 21, 2025
Evelyn Delgado
It was my first visit . The staff and the dentist were great. I would definitely recommend this dentist office.
Response from owner
August 28, 2025
Cecilia Reed
Great first visit. Very conscientious staff.
Response from owner
July 17, 2025
RBB B.
Great experience here today as a new patient. From the first phone call to make the appointment to the cleaning and meeting the dentist, all a great experience. Definitely recommend.
Response from owner
July 17, 2025
MurkMan NineOhFouh
Enjoyed my visit today. Great environment, clean and professional atmosphere, great staff, and great customer service. JCD will be my go to as far as all my dental needs.
Response from owner
July 17, 2025
Xochitl Maria Hasanovic
Today was our first newborn appointment with Dr. Alexandra Kostur, and we couldn’t be more pleased. As first-time parents, we had lots of questions, and Dr. Kostur was incredibly kind, professional, and patient. She took her time to thoroughly explain everything we needed to know and made us feel comfortable and supported every step of the way. Her calm and caring approach really stood out. We definitely recommend her to any new parents looking for a knowledgeable and compassionate pediatrician.
Response from owner
August 28, 2025
Bill H.
A very pleasant experience. From being politely greeted at the front desk, to the thorough and comprehensive X-rays, facial photos, and oral exam, I knew this was a top notch team. With Dr. Barker and Rose, I am confident I will receive a good treatment plan.
Response from owner
July 17, 2025
Laura O'Brien
Every person I interacted with was extremely nice and helpful. Before my first session, I called various dentists in Jax. They had the most affordable rates I found. At my appointment, I was extremely impressed by the service (better than what I paid much more for in the past), and I already scheduled my next appointment.
Response from owner
April 30, 2025
Taylor Hildreth
Absolutely wonderful service! Even though I'm a new patient, they were able to see me in less than a week. Every employee was so friendly and actually listened when I talked about which teeth were troubling me. Will absolutely be coming back here from now on!
Response from owner
April 30, 2025
Shanequa Monds
I had my first visit here and have zero complaints. Everyone from the receptionist to the hygienist was extremely friendly. This is a great dental office.
Response from owner
July 17, 2025
Laurie Jacobs
I had my initial visit with the office and I was very impressed with the whole staff. Everyone was nice and friendly. I definitely recommend the office for any dental care.
Response from owner
July 17, 2025
Joe Robinette
1st visit today at Jacksonville Complete Dentistry. Jessica did a great job cleaning my teeth and was very gentle.
Response from owner
September 23, 2025
Lisa Pasco
Great 1st experience with this practice. Very nice and very thorough.
Response from owner
October 28, 2024
Tammy Eisenmann
Excellent experience at Jacksonville Complete Dentistry. I assisted my elderly mother-in-law with her first appointment as a new patient. The personnel and dental staff could not have been more kind and patient with us. They took extra care and were very gentle with my mother-in-law's cleaning and x-rays. We will be continuing her dental care there. Thank you so much for a wonderful dental visit.
Response from owner
October 28, 2024
jeffrey
Today was my first visit here. The entire staff treated me with respect and courtesy.
Response from owner
October 18, 2024
Tammy Pate
First time visit today and I couldn’t have been more pleased. From the office atmosphere to the staff. I so appreciated Dr. Barker’s calm presence, knowledge and advice/suggestions. Highly recommend this office!!
Response from owner
July 12, 2024
John Eric
My first visit sealed the deal. Everyone was courteous and professional. And several of the assistants are hip. ;) my people
Response from owner
July 12, 2024
Alexis Hageman
My dental hygienist Lyndsey was the best!! I had a very pleasant new patient experience during my first visit here! I already booked my follow up!
Response from owner
December 9, 2025
Barry Barrymore
I’m completely satisfied with the choice I made to have JCD take care of my dental needs. The check in process, the dental hygienist, the dentist and the checkout staff, all made me feel quite comfortable and confident that I made the right decision to switch my care over to them. Thank you.
cristina watson
I had my first visit at this office today and it was amazing! I usually hate x rays but Alexis probably did the best and most comfortable set of x-rays that I’ve ever had. She was super quick and efficient and really explained each step. I also had the pleasure of meeting dentist Rose and she was wonderful as well! She was very knowledgeable and gentle, and addressed all of my concerns. She took the time to explain everything and she even provided prevention methods to solve some of my concerns. This office feels like a family already and I am thankful to have them in jax!
Patty M
First time and will have a lot of work done. The staff and the dentist was fantastic to help an older patient get through the first stage. Always hard when you see a new dentist and worry if they’ll do a good job and take care of you. They certainly did, and I highly recommend them.
Lauren Drimmel
I just moved to jax and have been very nervous about finding a good dentist. After reading the amazing reviews I decided to try Jacksonville Complete Dentistry out. I was not disappointed. Everyone was incredibly welcoming, and my hygienist did an amazing job. She talked me through everything and actually wanted to understand me. Couldn’t have asked for a better experience, and would recommend them to EVERYONE!!
Raul Carrera
First experience was Outstanding. Dr and Dental tech super attentive of my needs, with detailed explanation and follow up plan for treatment. Best service ever received! Thanks
Jeff Sneed
It’s my first visit and so far I am excited because I am terrified of dentists. It’s irrational but what can you do other than find a dentist and office that cares. The whole office and dentist exceeded my expectations. I have my next appointment next week so stay tuned…
Joshua Satler (Josh)
Overall, fantastic experience...even during these crazy Covid times. I specifically searched for a reputable Prosthodontist in Jacksonville after I recently moved to the area. There wasn't much to choose from, but I KNOW I made the right choice. All of the staff I met were very friendly, personable, and accommodating. As a new patient, I was in and out pretty quickly with x-rays, pictures, and exam by Dr. Barker. Already looking forward to my next cleaning...some dentist offices can be a pain...this one is by far one of the better ones!!! I definitely recommend! Edit- 2 years later and still always a great experience. Found out my employer’s dental insurance isn’t covered here after recent letter to me mailed by the dentist. However, still no co-pay after my recent cleaning this week and seems my hygienist changed at some point, but no complaints 👌
Response from owner
May 29, 2020
Capt John A
Great dentist, wonderful experience. Recently moved here and had trouble finding a good and honest dentist, this is it. Lindsey was a great hygienist and Dr Rose was really good also. Highly recommend Jacksonville Complete Dentistry.
Andrew Hirst
I scheduled an emergency visit due to severe pain in my wisdom tooth. They got me in that afternoon took x-rays, prescribed the antibiotics and scheduled a follow up within 30 minutes. The staff was very professional and courteous. I found myself a new dentist. Good stuff.
Steve Hoskie
Great experience for my first cleaning with this office. They use a very thorough approach between the number of X-rays taken and time spent to clean your teeth.
Courageous Karen
Very nice and through. I'm looking forward to my next appt.
Randy Ratliff
I just had my first dentist appointment in over a decade. I’ve been terrified to go after some childhood trauma. When I called to make an appointment the woman who answered the phone made sure to answer all of my questions. They provided comfort and reassurance that the dentists and staff will take their time with me and make sure I remain comfortable. My appointment went so well! The young lady who took my photos and X-rays made sure I was comfortable, explained everything, and was an absolute joy to be around. Dr. Rose was excellent and provided in-depth explanations of her exam and went over everything I should expect and what my nexts steps are. Dr. Rose and her staff provided a 100% judgement-free experience and really earned my trust. I recommend this dentist office to anyone who’s wanting to take back control of their dental health and are looking for pleasant, judgement-free dental care.
Kaitlin H
I’ve had a wonderful experience for both my first visit (with X-rays, exam, cleaning) and my follow up cleaning 6 mo later. Everyone is so great! Excellent service from beginning to end. I was nervous, having not gone to the dentist in a while, but they made it a comfortable and positive experience!
Caroline Augustine
Dr. Rose was so nice as well as all of the other staff. My hygienist was really gentle and made me super comfortable. The other office staff were very pleasant and I am very happy complete dentistry is my new dentist.
April Smith
It was my first visit and it was probably my best experience I’ve had at a dentist office in my 50 years. They were very friendly and knowledgeable and explained everything to me in detail. I definitely recommend JCD!!
Giorgia Dushi
I’ve been through 3 dentists office and have not been able to find the right one. After my first visit with Dr. Johnson I knew this was going to be the right place for me. Amazing and super nice staff.
Ryan Cinney
Dr. Rose and Kelley are amazing! I just moved back to Jax from DC and I’ve been looking for a great dentist and Jacksonville Complete Dentistry is it! They have great chair manners and make you feel super comfortable! They are sensitive and gentle to your needs and the office staff is also great. Highly highly recommend!
Ron Searle
Having just moved to the area I needed a dentist for a broken tooth.I was able to get into see Dr. Rose the very same day my wife called. The front office staff was very accommodating. The doctor explained everything & provided me with excellent care. I highly recommend this office .
Danielle Brown
Friendly office and this was my first visit. My hygienist took the time to explain everything she was doing for my teeth and recommended the appropriate remedies. This place definitely stood out for great customer service compared to other offices I've been to.
Jessica Tailer
This was my first time at JCD and I had a great experience with my cleaning and x-rays! I had no wait time at all and all the staff were very friendly! My hygienist explained everything she was doing and gave me great advice for my needs. She made me feel valued and like I wasn't just being pushed through so other people could been seen. We had a great time and I had no pain! I can't wait to come back in 6 months.