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Topic

Patient Loyalty & Long-Term Care

100% positive

Across 1000 reviews of Jacksonville Complete Dentistry in Jacksonville, FL, patient loyalty & long-term care appears in 43 reviews (100% positive), from 2021-02-23 through 2026-06-04.


Key findings

  • Patient Loyalty & Long-Term Care mentioned in 43 of 1000 reviews (4.3%)

  • 100% of Patient Loyalty & Long-Term Care reviews are 4 or 5 stars

  • Average rating in Patient Loyalty & Long-Term Care reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    98%42 mentions
  • Courtesy & Friendliness

    65%28 mentions
  • Technical Knowledge & Expertise

    30%13 mentions
  • Communication & Updates

    16%7 mentions
  • Scheduling & Booking Ease

    9%4 mentions
  • Problem Resolution & Effectiveness

    9%4 mentions

Reviews mentioning patient loyalty & long-term care

May 12, 2026

Jennifer Walsh

When you go to any Dentist there is always some sort of anxiety. Especially when growing up young, I went to only one, that Dentist has since passed, and I was 10 on the onset. I’m 70 now and have had a lot of dental work and Dentist’s in my life…..so far. The people who are the wage makers for the Dental profession are - number 1 -the front office women and men whom answer the phones and answer questions and make you feel “this is it - the one”! The second is the dental hygienists who are the money making professionals that keeps any dentist business grow and stay with word of mouth. (No pun intended). No search engine here on websites. Without those two elements of front office customer service and the dental hygienists, in particular Peyton, (a Hygentist) I probably would have found another group of Dentists. I have been coming to Jacksonville Complete Dentistry firm for 3-5 years or more. Every 6 months. . Dr Montoya is amazing with a molar of mine that had cracked with a root canal and it broke. He probably jokes to say smelly job and it was and the implant is perfect. My point is….Keep your teeth clean, see Peyton and the rest is history with extremely professional Dentists. Thank you team.

Response from owner

Thank you so much for taking the time to share this thoughtful and heartfelt review. It truly means a lot, especially coming from someone with so much life experience and years of dental care behind them. You’re absolutely right that the experience starts long before anyone sits in the chair. Our front office team and hygienists play such an important role in helping patients feel comfortable, welcomed, and cared for, and we’re so glad that came through during your visits. Peyton will especially appreciate your kind words. We’re also happy to hear Dr. Montoya was able to help you through such a difficult situation with your tooth and that your implant experience went well. Most of all, we appreciate the trust you’ve placed in our team over the years. Patients like you are the reason we love what we do. Thank you again for your support and for being part of the Jacksonville Complete Dentistry family!

May 19, 2026

January 10, 2026

Gary Raisanen

I have had many good dentists over the last 60 + years. Lindsey and Dr. Sam however, are by far the best. They make you comfortable and are the textbook professionals!

Response from owner

Thank you so much for taking the time to share this. Hearing that, after so many years of dental care, you felt especially comfortable and well cared for truly means a lot to our team. We’re grateful for your trust and appreciate you recognizing the professionalism and care that go into each visit. We look forward to continuing to provide you with the same level of comfort and attention moving forward.

January 13, 2026

July 14, 2025

ben renberg

My family travels from Fleming Island because they have the Best staff! Everyone is Always friendly and helpful!

Response from owner

Thank you for sharing your feedback! We’re grateful for your kind words and so glad our team’s friendliness and helpfulness made a positive impression.

July 17, 2025

July 10, 2025

Jose Carlos Sanchez

I’ve been coming here for the past 20yrs. They are excellent!

Response from owner

Thank you for your kind words! We truly appreciate your continued support and are delighted to know you’ve had excellent experiences with our team.

July 17, 2025

June 23, 2025

Theresa Pontieri

Dr. Barker has been my dentist for over ten years, and he and his staff have always done fantastic work, been honest, and have taken great care of me. I drive an hour to use him, because I will nowhere else!! The absolute best.

Response from owner

We’re grateful for your thoughtful words about Dr. Barker and our team. Knowing that our commitment to honesty, professionalism, and attentive care makes such an impact means a lot to us.

July 17, 2025

February 26, 2025

erin lupo

I have been going here for years and Dr. Barker and his staff have always been wonderful! I am a big chicken when it comes to going to the dentist but they always make my visit a pleasant experience. I highly recommend them!!

Response from owner

Thank you, Erin, for your fantastic review! We’re so glad to hear that Dr. Barker and our staff have consistently provided you with a wonderful experience over the years. It means a lot to us that we can make your visits pleasant, even if you're feeling a bit nervous. Your high recommendation is greatly appreciated, and we look forward to seeing you again!

July 12, 2024

February 7, 2025

Frank Tucker

The most gentle dentist I’ve ever been to. Been going for years. My hygienist Lindsey is awesome.

Response from owner

Thank you, Frank, for your wonderful feedback! We're thrilled to hear that you've had such a positive experience over the years and that Lindsey has made a great impression as your new hygienist. Your support means a lot to us, and we look forward to seeing you again!

July 12, 2024

December 23, 2024

Me Me

12/20/2024 Thank you Lindsey for your continued OUTSTANDING care and a shout out to the new dentist who has great bedside manner. I love how Lindsey makes me feel value as a patient! I know this extent to other patients as I’ve referred people to her. Kudos to Lindsey and the new dentist. What a great team. 06/27/2024 10 stars ghost to the Hygenist of the year, Lindsey! She is phenomenal and I can’t brag enough about her outstanding customer service skills. More over I would like to complement the front desk team as they had a great sense of humor and truly made me feel welcomed. 12/2023 I have been going to this practice now for over four years and I have to say I have truly found a dental practice home. The staff has always been very supportive, friendly, with a strong attention to detail. They have always made me feel like I was patient even though they have so many. The new young lady at the reception desk, I wished I could remember her name, she just started last week moving here from Indiana was fantastic! Her high level of customer centered approach demonstrates they hired the right person for that role. The hygienist, again I apologize for not knowing her name, but was new for me. Melanie has moved out of state and I do miss her however this new hygienist was very good! She explain things to me In a thorough consistent manner that I was able to understand, reviewed my treatment plan in great detail and she took her time to ensure that each tooth had the attention is needed. Dr. Baker, what more can I say about a man who truly knows his patients. I am most impressed with him and his attention to detail and his patient centered approach.

Response from owner

Thank you Mark for taking the time to provide us with such an amazing review! We are overjoyed that you have had an amazing patient experience for the past four years. At JCD we believe that each patient is apart of our dental family and we would never want anyone to feel like just a number. Again, Thank you for trusting us with your dental needs and we look forward to seeing you again soon!

March 21, 2019

December 11, 2024

Sharon Carter

I love Lindsey my hygienist. Everyone very friendly. I go here even though they are out of network so I self pay-as well as driving to the other side of town

Response from owner

Thank you for the amazing rating!

November 22, 2019

December 8, 2024

J Garcia

Excellent, professional service. Never had a problem after many years being their patient.

Response from owner

Thank you for the the amazing review! We are so happy that you enjoyed your visit and felt safe. Happy Holidays!

November 24, 2020

July 25, 2024

Connie Jongewaard

When I called with an emergency, I was given a quick appointment. The front desk is always welcoming and Dr. Barker explains the treatment plan. I have been coming to Dr. Barker and the hygienists for 15 years and feel that I have received professional service.

Response from owner

Thank you for the fantastic review! We are so happy that you have been apart of our dental family for 15 years. If you need anything please do not hesitate to contact us. See you soon!

February 7, 2020

July 10, 2024

myvisions08

Have been going here for 2 years now.. It is the best dental office I have ever been to and I plan on staying with them as long as I am living in the Jacksonville area..

Response from owner

Thank you for your loyalty and wonderful feedback! We're thrilled to hear that you've had such a positive experience with us over the past 2 years. It's our pleasure to provide you with excellent dental care, and we're honored that you consider us the best dental office you've been to. We look forward to continuing to serve you for many years to come while you're in the Jacksonville area!

July 11, 2024

June 6, 2024

John Duncan

I’ve been a patient with Dr. Barker and JCD for over 10 years and have always been extremely pleased with my level of care.

Response from owner

Thank you, John, for your fantastic feedback! We're so glad to hear that you've been a satisfied patient with Dr. Barker and Jacksonville Complete Dentistry for over 10 years. Your trust in our care means a lot to us, and we look forward to continuing to provide you with the excellent service you've come to expect!

July 12, 2024

May 30, 2024

Dave Landis

Great Dentist. Very friendly and works to give you the best experience possible. They focus on proper teeth care and will quickly take care of any issues. I have gone to Dr. Barker for many years and they are always polite and have great customer service. Hygienists do a good job assisting with proactive care to minimize decay or other issues.

Response from owner

Thank you, Dave, for your wonderful review! We're so glad to hear that you've had a positive experience with Dr. Barker and our team over the years. It's great to know that you appreciate our focus on proper dental care and proactive measures. Your kind words about our friendly service and the hard work of our hygienists mean a lot to us. We look forward to continuing to provide you with excellent care!

July 12, 2024

May 28, 2024

Herlena Washington

I have been going to the same dentist for about 14 years. We appreciate the customer service, and the service is always outstanding. Great experience I felt at ease and it was a good experience. Thank you

Response from owner

Thank you for the great review!

November 20, 2019

February 15, 2024

Angela Kaiser

Dr. Barker and his staff are the best! Been going to them for over 7 years.

February 8, 2024

Michael Garcia

Been going for years !!! I live on the other side of town and don’t mind coming twice a year. If they take you insurance and the location is convenient for you … stop looking. You’ve found the best dental office in Jax. Dr. Baker, Alyssa and Rose are my 3 amigos

January 30, 2024

Marisa Ubas

I have been going to this dental office for a couple years now and I have not regretted a single visit!! If I could rate this place 100 stars I would. The best hygienist is Alyssa hands down!! (I don’t know about the other hygienists, as I only see Alyssa lol)

January 27, 2024

Cedric Kennedy

Very clean and organized. All the dental assistance are always nice and do their jobs very well; more than I've experienced in most dentistries. I've been going to JAX Complete Dentistry for two plus years and I've had great service during each and every visit. They are simply the best. Thanks for the exemplary service.

Response from owner

Thank you for the kind review! See you again soon!

November 15, 2019

January 20, 2024

christopher miller

I’ve been going here for years. I’ll keep going

Response from owner

Thank you so much for the kind review! We are so happy that you are apart of our JCD family. We truly look forward to seeing you again soon!

March 12, 2018

September 5, 2023

silvana koka

Dr. Barker and his team are amazing! I have been seen in this office for the past 4 years and I have never been disappointed with their work. I had implants done and I was guided all the way through the process with care, respect and professionalism! I am blessed to have found a dentist who I can trust. I highly recommend Dr. Barker to everyone who is seeking dental work.

August 24, 2023

M Rem

Consistently satisfied with my cleanings and exams by trustworthy dental professionals. I have been coming here for years and will remain a patient.

August 22, 2023

Phil Rosebrock

I have been a patient here for a number of years. Thorough and Professional cleanings. Always an honest and Professional evaluation from Dr Barker. . Never offers un-necessary treatments as do many “insurance mill” Dental practices.

August 17, 2023

Jill McCollum

I have been going to Jacksonville Complete Dentistry for several years. This dentist office has a spa on the right side, which gives the office a relaxing atmosphere. Dr. Barker and the entire staff are all very friendly.

Response from owner

Thank you for the great rating!

March 12, 2020

February 8, 2023

Fania Mellon

My visit was a breeze and my hygienist, who definitely caters to cowards was absolutely amazing and one of the reasons I have been with Dr. Barker’s office for 10 plus years. The staff is always the best part and helpful too. I’m now on the hunt for a new waterpik and I’m excited about it.

December 14, 2022

Brooke Cleary

Been coming here since I was a kid and I love them! Truly the kindest staff and they always take my concerns seriously. Jessica is an AMAZING dental hygienist- super caring, meticulous, and knowledgeable.

December 14, 2022

Rosario McFaull

I've been coming to this practice for almost 9 years now. Dr. Barker and his team are caring and gentle, and present options clearly.

October 7, 2022

Dori Stone

I have been coming to Jacksonville Complete Dentistry (Dr. Barker) for 10+ years. I can not say enough good things about this office. I always feel comfortable here, and I do not dread going to the dentist like most people. 😊❤️

Response from owner

Thank you for the wonderful review! We are so happy to have you apart of our dental family. We look forward to seeing you again soon.

October 17, 2019

July 1, 2022

Kathie Dyal

Dr. Barker has been my Dentist for over 12 years now and I could not imagine going to anyone else. He and his Staff have always made me feel welcome and comfortable. Dr. Barker has helped me through some very complex dental issues and has always shown great care and compassion. I highly recommend he and his staff any opportunity I have.

May 12, 2022

Mike W

Been with JCD for a long time. Always a great experience.

Response from owner

Thank you for the fantastic review! We are so happy that you have selected JCD to be your dental home for many years. We love knowing that our patients trust us with their smiles. We look forward to seeing you again soon.

May 16, 2020

May 11, 2022

S.M.J

I’ve been going here for years. Jessica the hygienist was very meticulous and thorough. Firola is also a great Hygienist. Bonnie at the front desk is nice and Dr. Rose is good. Melanie is no longer there, but she was wonderful. She is very passionate about her job. I trust her and always go to her to get my teeth cleaned. The rest of the office staff are friendly.

January 21, 2022

Mildred Sweet

Why are y'all sending me this link? Y'all know Jacksonville complete dentist is the best. I don't want another dentist, as long as complete dentist is in business you have my business. My sister's from different states wants to come to Complete dentist. All the staff's makes you feel at home very nice employees. MILDRED LOVES COMPLETE DENTIST ❤.

December 3, 2021

Gayl Sinclair

I found the perfect the dentist! They are stuck with me. ❤️

November 9, 2021

Tina Morgan

I have been a patient here for 20 years. Service has always been excellence yet they strive to improve your experience every visit. I now drive 3 hours to keep them as my dentist and I probably always will. So worth your time and reasonably priced

September 27, 2021

Frank Tucker

Jacksonville complete dentistry has been doing my routine cleaning 3 times a year for the past 8yrs wouldn’t think of going any where else. Foralla my hygentist is the best Bonnie and front desk always sends reminders so You never forget an appointment

Response from owner

Thank you for your wonderful review! Your kind words truly warmed our hearts. We look forward to seeing you soon!

November 3, 2020

September 17, 2021

Shaina Tillman

I have been going to this dentist location since college and I am now in my 30s. I have even moved across town but still make the drive because I love the staff and have always had a great experience!

August 27, 2021

Danessa Findlay

I’ve been with Jacksonville Complete Dentistry for almost 10 years. I absolutely love them! Dr. Rose and Dr. Barker are one of the best in town! You definitely feel like family when you walk in when Bonnie greets you no matter the time that has passed.

May 24, 2021

Ramanda Walker

I have been going to this dentist for years now they have always taken my insurance every time it’s changed. The front office staff is always super friendly and my dental hygienist is absolutely amazing!!!!

May 6, 2021

Mrs Sam

Dr Barker not only squeezed me into the schedule he took his time with making sure my issue was handled properly. He has been my dentist for over 2 years now and i have nothing but positive visits with his office. The office staff is always so helpful and caring also.

March 27, 2021

Kareen Dorsett

My entire family—husband, wife and 3 boys—have been going to JCD for over 8 years. Our 3 year old has been for cleanings twice. At our visit last week, I didn’t even sit in the room with him. Thanks to Bonnie for getting all 3 boys in and out for their cleanings in under an hour and then my hubby and I enjoyed our double date cleaning on the following day. Our every 6 month visits have become somewhat of a family outing and we all have great dental health to prove it.

March 15, 2021

Scott Harrold

The only dentist for me. Needed a repair for my lower denture. ONE DAY! I've been with Dr. Barker from the start.

Response from owner

Thank you for taking the time to provide an amazing rating!

January 30, 2020

March 5, 2021

Bill Schaefer

Me and my five kids have been seeing Dr Barker for over 10 years. Dr Barker and his staff have always been very professional and easy to work with. Dr Barker is skilled in dentistry including crowns and implants, which I recieved both from him. My favorite dentist by far.

Response from owner

Thank you taking the time to provide such an amazing review! It warms our hearts that you have been apart of our dental family for over 10 years. If you need anything please do not hesitate to contact us. We look forward to seeing you and your family soon!

January 30, 2020

February 23, 2021

Ashley Seagers

I’ve been coming to Jax Complete Dentistry for 10 years and have seen several hygienists. All were good, cleaned my teeth no complaints. The last 2 visits I’ve seen Chrissy and she has taken the time to educate me on how to properly brush my problem areas and give me tips for better gum health. I’ve never had anyone do this for me. She went above and beyond and she is the reason I’m writing this 5 star review. Disclaimer: I have had no work done only regular cleanings. The Dentists are friendly but I cannot attest to their work.