Dental Procedures

Marjorie Summitt

I am a 70 year old woman who has never had a worse dental experience than my time at Jacksonville Complete Dentistry. My dentist, Wayne Barker spent no time with me explaining a treatment plan. I was told I had a fractured tooth and it needed to be extracted. During the extraction, Wayne Barker damaged a healthy tooth next to the fractured tooth and had to remove it as well. I also had a two tooth bridge removed and was left with a 4 tooth gap. I tried to explain to Wayne Barker that I had several health issues that were contraindicated for tooth implants. I am over 70, I have plaque psoriasis, I had a gum infection from the fractured tooth, and I have osteoarthritis. He discounted what I said and told me if I didn’t get bone grafts that day, I would limit my options. I felt bullied into this procedure. I asked to have gas and he said it would take an extra 20 minutes and he was already behind his schedule. During his rushed schedule, he broke a healthy tooth next to the tooth that was fractured. Again. I was left with a 4 tooth gap. I thought it might behoove me to have a partial plate, but I wasn’t given that option. I was told that I would get a temporary partial plate after 3 weeks. This would coincide with my stitches removal.At my 3 week appointment, I was told a partial plate wasn’t ordered. I was beyond upset because I called the office to ensure this was happening because I had an important social gathering that evening. The staff at Jacksonville Complete Dentistry, other than Wayne Barker have been very helpful and caring. I am a veteran and Jacksonville Complete Dentistry has a contract with the VA. I have seen the astronomical bills that have been submitted to the VA and have been paid. I hope someone will look into this and ensure others do not have a similar experience.

Victor Arteaga

Great experience, got me in same day, and got my tooth extracted at an affordable price. So grateful words can’t express it

Michael Quinn

The crown procedure was fine, but I was mislead on what it would cost.

Ken Grier

Excellent service and a friendly attitude I went in hoping for a crown and came out missing a tooth While Dr Sam was doing the crown prep he found some decay His worry was if he cleaned out all of the decay the tooth wouldn’t support the crown After discussing this with me it was decided the best option was to remove the tooth I hated to see the tooth go but great job Dr Sam

THE PASTRY WARDEN

Awesome Team. My wisdom tooth was pulled successfully. No swelling on my face. Great work

Tina Simmons

Superstars!! I am so happy I found JCD! I had such a bad experience with some previous dental treatments at other dentist offices that I was really nervous about my appointment. Once again I was treated so kind and the treatment was faster and easier than I expected. Thank you Dr. Montoya and staff!! You and your team went above and beyond!!. I have recommended your office to many of my friends.

Cherie Lancaster

Alexia was wonderful. Dr. Montaya was great. The tooth extraction was so smooth. 11/30/23 Chelsea was great. It is great not to dread going to the dentist.

Elaine LaFrance

Efficient & kind understanding treatment was a good experience.

Valerie Perry

Ask for Dr. Montoya! This office cares about your overall health. More than just the dental. Your comfort is their priority. I been on this earth 35 years and have never had such a wonderful dentist experience. 4 wisdom teeth pulled. I will be back for my basic care too.

Jess

My mom got all her teeth pulled from here back in July and was told to get upper complete denture done when they didn’t even try to save her teeth.. like what ? Where is the patient care to our community or for another solution to get flexibly base upper denture or partial for her when they did pulled her teeth and gave her dentures the same day they told her to wait till the she heal to do a soft adjustment then later on when her healing went away she noticed that her dentures was still not looking natural or normal to her satisfaction and the dr. Bradberry told her it’s nothing he can do about he look very young and does look like he know about dentures at all . I highly recommend a place that care for they patients needs and appearances that it what the dental field is mostly about needles to say Maggie the dental assistant was very helpful and was patience with my mom I just want my mom to be able to smile again. Highly do not recommend this place no patient care was thought of .

Karim Abdelhamid

Had a really great experience extracting my wisdom tooth! All the staff was friendly and helpful. The office was so efficient I didn't have to wait at all between check-in, x-rays, and being seen by a doctor. Lastly, Dr. Montoya and his staff were very friendly, knowledgeable, informative, and fun to be around. The whole experience was on the best experiences I had in a dentist office!

brent embelton

I had 2 teeth pulled in one visit. The Dental assistant hooked me up to oxygen then nitrous-oxide for the proceedure. After a few needles I was numb and Dr. Barker proceeded with the removal. One tooth was stubborn but it came out. I couldn't tell if the nitrous worked or if I was relaxed just from laying in the chair. Dr. Barker finished about 5;30 pm but my prescriptions couldn't be filled til 8;30 pm. Needless to say the numbing effect had worn off and the pain was getting rough. However by 10;00 pm all was good and the next day I had no pain. Great job Doc...

Renoa Lancaster

Absolute best dentist office I have ever been to! Usually visiting the dentist’s is a miserable and anxiety-ridden experience, as most can probably agree. But not here! Dr. Rose was amazing in the whole process of having my wisdom teeth removed (which was a long overdue procedure). But I faced no judgment, had all my questions and fears answered, and had the procedure done in the way that I wanted! And my hygienist Jessica (who I went to today for a routine cleaning) was amazing! All of the staff there are warm and welcoming. And Jessica went above and beyond with my comfort and care. I definitely recommend this place to anyone who asks!

Michael Helland

I had a lower tooth extraction on Tuesday. Dr. Barker and his staff took very good care of me! Absolutely no pain or complications on tues or wed. No pain medication was even necessary.Good experience all the way through.

Sharon Littles

The staff is friendly. Love my Hygeinist. The doctor he is great and understands I don’t like pain and makes me feel comfortable. I’m going for my 2nd crown in a couple of weeks. I believe it will go well just like my first he did. Thank you for great and patient service! UPDATE 7/21/2020. Had my cleaning and it was great!! Painlsss🤗

Lorie Karolewicz

Thankyou my face feels so good

Ceylon Lewis

I had the best experience from this office. There are so nice and courteous. I was set up to have my wisdom teeth pulled and they assured me that I would be fine. They made me feel so relaxed and at ease. The procedure was FLAWLESS not to mention I healed up wonderfully! I was only slightly sore for a day or so but by day 3, no pain at all! I only took the pain meds given for the first 2 days. I love this office! I highly recommend!

Tony Afara

Nice office, good looking staff, a perfect front for the poor skill and knowledge that awaits you if you need to do anything involving more than a cleaning. The Crown they put for me and refused to replace at my request is already feeling like it wants to break off, I think he ground the hell out of my tooth, and I know he ground the hell out of my new and used-to-be perfectly shaped crown done by Dr. Rose. He knew he messed it up because he tolled me that my tooth is more likely to break than the crown, I guess so, when he grinds the living daylights out of it. Due to my experience I absolutely don't recommend Dr. Barker