Patient Communication & Education

Christopher McKinney

Dr. Sam is outstanding. JCD is affordable and I feel like they listen to me, to react! So many with other providers only listen, to respond. There's an enormous difference!

Charles McMahon

Jacksonville Complete Dentistry is excellent! The checkin is smooth, the staff is courteous and professional. The dental procedures are explained at length and in layperson’s terms. Do not hesitate to reach out and make an appointment.

Mr Law

Mrs Gabriela Solis is very knowledgeable and has good people skills.Explains options well and with enthusiasm.I felt that she was sincere and trustworthy. .

Janny Adkins

Kind and understanding of my dental anxiety and gave me logical explanations of my treatment plan.

Tim Golden

Staff friendly and ensures you are comfortable. Treat you like family. Takes the time to explain everything.

Nancy Roemer

Dr Barker saw me today and we discussed the road ahead. Always pleasant and courteous. Going back on July 3 for implant step.

Xochitl Maria Hasanovic

Today was our first newborn appointment with Dr. Alexandra Kostur, and we couldn’t be more pleased. As first-time parents, we had lots of questions, and Dr. Kostur was incredibly kind, professional, and patient. She took her time to thoroughly explain everything we needed to know and made us feel comfortable and supported every step of the way. Her calm and caring approach really stood out. We definitely recommend her to any new parents looking for a knowledgeable and compassionate pediatrician.

Ken Grier

Excellent service and a friendly attitude I went in hoping for a crown and came out missing a tooth While Dr Sam was doing the crown prep he found some decay His worry was if he cleaned out all of the decay the tooth wouldn’t support the crown After discussing this with me it was decided the best option was to remove the tooth I hated to see the tooth go but great job Dr Sam

Kathleen Sullivan

Dr Montoya is a fantastic dentist! You can tell he loves what he does, he’s very receptive to patient questions and incredibly thorough with examinations. The whole team made for a great experience

Jim Brown

My visit was outstanding, all things was explained in great detail and all questions answered.

Justin Keach

My hygienist Jessica was nice and helpful. My dentist Dr. Montoya was especially helpful and had such good bedside manner. He answered all of my questions in detail and didn't make me feel rushed. He was awesome!

Evelyn

The staff is wonderful and knowledgeable. They explain everything and ensure that you understand your treatment plan. Although the equipment is a bit older it function perfectly and my visit went very well.

Nick

The team here was professional from start to finish. They were able to simplify any terminology in regards to my dental care. They make sure their environment is calm, fun and effective. I don’t go anywhere else for my dental care.

Rhonda Gothier

Efficient staff. Thorough and explain everything. Pleasant staff. Would recommend.

Eric Legaspi

Very professional, friendly and will explain to you the process with time line. Dr. Montoya and assistant Alexis, assistant Carley are great team!

Sandra Rentfrow

Very friendly office, Dr. Barker and his staff were great and very good with communicating with me about my dental needs and expectations. I have been very pleased with the care I received.

Jillian Stokes

I called and was scheduled within 2 days. Front desks ladies made sure I had everything taken care of, insurance wise, before I stepped foot in the building. Dr. Barker was quick and efficient with his exam and got me to the next place I needed to go for my wisdom teeth. All in all, a great place. They even have a text messaging system for when they have questions for you to avoid calling during work hours! Great place to go if you were in pain and needing to get in quick!

Theresa Bergstrom

Dr. Rose and all the hygienists are very nice, and the practice is clean (although overdecorated in a very dated style). Unfortunately, their billing and reception are not good. I went for a cleaning and exam today, and when I checked out I was told I had a $247 balance from my previous visit because they no longer accept my insurance. They didn't tell me this before my last appointment or at this appointment when I arrived, and they never sent me a bill. They previously sent me a bill for a visit several months ago and stated they were out of network, but when I inquired about it they just said they "fixed" it. Since then, my husband and I both have gone for cleanings and exams and asked if there were any billing or insurance issues and we were told no...until today. I even asked the receptionist if she knew I had an insurance they didn't accept when she checked me in, and she said yes, but they sent letters (which I never got) to patients and she assumed I knew. They're good but not enough for me to not use the insurance I have and pay out of pocket. BEWARE!!!!

Natashe Barnard

Great professional experience, had my regular teeth cleaning appointment today. I appreciate that they explain what they are doing and why.

Dana Gordon

Great team. Very professional, informative of all procedures and timely.

Kenneth Wyatt

JCD provides courteous, thorough, and expert service for dental needs. The consultation with Dr. Barker was honest and included options for my particular circumstance. The office staff - especially the administrative receptionist who functions more like a high level quarterback who executes a daily game plan that is second to none providing patients and staff with details critical for seamless care.

April Smith

It was my first visit and it was probably my best experience I’ve had at a dentist office in my 50 years. They were very friendly and knowledgeable and explained everything to me in detail. I definitely recommend JCD!!

Abu Omar

My hygienist was Christine and she did an amazing job in terms of the cleaning and explained why my gums hurt and how to floss to decrease inflammation. I had staining from my invisalign and she completely removed that too. My teeth look and feel so good now! Also, she cleaned my invisalign trays while I was there as well. Her service was above and beyond, thank you so much, Christine!

Laurel Wooley

Christy is a very impressive dental hygienist. She gave me helpful advice in addition to cleaning my teeth.

Ashley Seagers

I’ve been coming to Jax Complete Dentistry for 10 years and have seen several hygienists. All were good, cleaned my teeth no complaints. The last 2 visits I’ve seen Chrissy and she has taken the time to educate me on how to properly brush my problem areas and give me tips for better gum health. I’ve never had anyone do this for me. She went above and beyond and she is the reason I’m writing this 5 star review. Disclaimer: I have had no work done only regular cleanings. The Dentists are friendly but I cannot attest to their work.