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Jacksonville Complete Dentistry

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Topic

Scheduling & Appointment Efficiency

93.3% positive

Across 1000 reviews of Jacksonville Complete Dentistry in Jacksonville, FL, scheduling & appointment efficiency appears in 30 reviews (93.3% positive), from 2021-02-23 through 2026-06-04.


Key findings

  • Scheduling & Appointment Efficiency mentioned in 30 of 1000 reviews (3%)

  • 93.3% of Scheduling & Appointment Efficiency reviews are 4 or 5 stars

  • Average rating in Scheduling & Appointment Efficiency reviews: 4.7★

Aspects most discussed in these reviews

  • Punctuality & On-Time Service

    77%23 mentions
  • Courtesy & Friendliness

    73%22 mentions
  • Professionalism & Conduct

    57%17 mentions
  • Communication & Updates

    23%7 mentions
  • Scheduling & Booking Ease

    20%6 mentions
  • Technical Knowledge & Expertise

    17%5 mentions

Reviews mentioning scheduling & appointment efficiency

May 20, 2026

Michael Marks

Zero wait time. Purely professional Doctor and Dental Hygienist.

Response from owner

We’re so glad your visit went so smoothly and that you felt well cared for by our team. Thank you for sharing your experience!

July 12, 2024

April 8, 2026

Sheldon Simon

Amazing Service and scheduling, got an examination and cleaning same day after scheduling the day before

Response from owner

That’s awesome to hear, thank you for sharing! We’re glad scheduling was easy and that you could get both your exam and cleaning done so quickly. We appreciate your kind words!

April 20, 2026

March 25, 2026

Shawn Tyrell

My experience at this office left me feeling uncomfortable and concerned about billing transparency and communication. During my first of two cleaning appointments, I was told I owed $151 for cleaning on one side. After questioning the charge, the amount was reduced to $118 for both sides. This sudden change created confusion and made me question the accuracy of the billing. I was also told ahead of time that my cleaning would be split into two visits because numbing would be required. However, once seated for treatment, I was asked whether I wanted numbing, which contradicted what had previously been explained. Due to these inconsistencies and lack of clarity, I chose to cancel the appointment. I believe patients deserve clear communication, consistent treatment planning, and accurate billing from the start.

Response from owner

Thank you for taking the time to share your experience. We’re very sorry to hear that your visit left you feeling uncomfortable and uncertain—especially when it comes to communication and billing clarity. We understand how confusing and frustrating it must have been to receive different information regarding your charges and treatment plan. You should always feel confident that costs are clearly explained and consistent, and that the care being recommended aligns with what was discussed beforehand. We regret that this was not your experience. Your feedback about the change in pricing, the explanation around splitting the cleaning, and the confusion regarding numbing is important. These are areas where clear, consistent communication is essential, and we appreciate you bringing this to our attention so it can be addressed internally. We’re sorry we lost the opportunity to complete your care, but we respect your decision and appreciate your honest feedback. We wish you the very best moving forward.

March 31, 2026

January 29, 2026

becky walker

I love this dentistry. They are very honest. Don’t try to push things on you that you don’t need. They’re very punctual and everyone is very friendly.

Response from owner

Thank you for sharing this! We’re so glad you appreciate our honest, patient-first approach. Providing timely care in a friendly, pressure-free environment is very important to us, and it means a lot to know that came through during your visit.

February 17, 2026

January 5, 2026

James Mast

I highly recommend them. Very nice and competent people. Didn't have to wait once I arrived and everything that I was concerned about was taken care of.

Response from owner

Thank you so much for your kind words and recommendation. We’re happy to hear that you had a positive experience and that our team was able to address all of your concerns efficiently. We truly appreciate you taking the time to share your feedback and look forward to continuing to provide you with excellent care.

January 6, 2026

July 17, 2025

timothy tate

I would like to thank Dr. Asturia and his Dental assistant Clarissa for making my dental appointment one of the best I've had. I had been having excruciating tooth aches and was referred to Jacksonville Complete Dentistry for an exam. My original appointment was a week out. I called and explained the severity of my pain to the front desk. They were able to get me in the same day. That alone was my first good start with the Dentistry. Once I got to the office, my pain was unbearable. The front desk staff was very friendly and the office was very nicely kept. I was seen immediately. Dr. Asturia was the best! After a complete exam and viewing of my xray, he was able to find the Root cause of my pain. No pun intended. He and Clarissa worked together, and helped get my pain under control. I had strong positive energy from them. No one likes going to the dentist, but, if you must go, I strongly recommend going to Jacksonville Complete Dentistry.

Response from owner

Thank you for taking the time to share such thoughtful feedback. We’re so glad to know our team made a positive impression and that you felt well cared for during your visit. Your recommendation means a great deal to us.

August 28, 2025

July 2, 2025

Krystal Danford

Great location! Absolutely loved everyone. Best personalities and little to no wait time at all! Overall excellent service!

Response from owner

Thank you for your kind words! We’re so glad to know our team’s friendliness and service made a positive impression.

July 17, 2025

July 1, 2025

keyonn swearington

Professional, caring, on time, and all around awesome company

Response from owner

Thank you for your thoughtful feedback! We’re delighted to know our team’s professionalism and care left a positive impression.

July 17, 2025

May 24, 2025

Ken Chatham

My teeth cleaning appointment went well. It started on time and the dental assistant did an excellent job. She had me out in less than 30 minutes.

Response from owner

We’re happy to hear your visit went smoothly and on time! Thank you for sharing your experience—we’ll be sure to pass along your kind words to our team.

June 2, 2025

April 22, 2025

Chris L

Very pleased with punctual, pleasant, and professional service. Best dental cleaning, Lindsay is the best

Response from owner

Thank you so much for taking the time to provide such an amazing review! We are so excited that you are pleased with the services we provide. At JCD we pride ourselves with being professional and punctual. We want all of our patients to enjoy their time in the office. We look forward to seeing you again soon!

March 21, 2019

April 4, 2025

Taylor Hildreth

Absolutely wonderful service! Even though I'm a new patient, they were able to see me in less than a week. Every employee was so friendly and actually listened when I talked about which teeth were troubling me. Will absolutely be coming back here from now on!

Response from owner

Thank you so much for the great review, Taylor! We're so happy to hear that you had a positive experience with us, especially as a new patient. It's wonderful to know that our team made you feel heard and cared for. We look forward to seeing you again at your next visit! 😊

April 30, 2025

January 20, 2025

Rebecca Bowie

Friendly, clean and thorough. Always on time. Great dental office.

Response from owner

Thank you for your kind words! We’re so glad you’ve had positive experiences with our office and team. Being on time and thorough is always a top priority for us.

September 23, 2025

October 15, 2024

melissa garza

It was a very quick experience and that’s the best you can get

Response from owner

Thank you for your feedback! We're glad to hear that you had a quick and efficient experience with us. We strive to provide excellent care while respecting your time. We look forward to seeing you again!

October 18, 2024

August 31, 2024

Ashton Barker

Great service! Everyone was so kind. They got me and my daughter in and out with little wait time!

Response from owner

Thank you, Ashton! We’re so happy to hear that you and your daughter had a great experience with us. 😊 Kindness and efficiency are what we strive for, so it’s wonderful to know we delivered. We look forward to seeing you both again!

September 4, 2024

February 2, 2024

Nina James

AMAZING customer service!! I had to get my crown put back on. I was in and out.

January 31, 2024

Diana Pancham

Short appointment wait time , teeth cleaning was completed in a timely manner, hygienist friendly

December 1, 2023

Grace Jarrell

Every person is so kind and welcoming. Very professional establishment and always punctual with appointments. I would recommend to anyone!

October 28, 2023

Colleen Aversa

Nice staff, was there for 2 pm appointment, had X-rays exam, photos, very nice assistant, very nice dentist, hygienist was nice and gentle I just was not to happy with the amount of time I spent there, I think they overbooked, but it’s ok, I had a good experience overall😊(I had 2 pm appointment but did not leave till 4:15, for a regular exam and check up )

September 28, 2023

Ms. Arel

With in 5 mins of arriving, I was seen. The staff was very friendly and profession. Great customer care!

July 11, 2023

Karim Abdelhamid

Had a really great experience extracting my wisdom tooth! All the staff was friendly and helpful. The office was so efficient I didn't have to wait at all between check-in, x-rays, and being seen by a doctor. Lastly, Dr. Montoya and his staff were very friendly, knowledgeable, informative, and fun to be around. The whole experience was on the best experiences I had in a dentist office!

October 22, 2022

Stacey Higginbotham

Friendly staff, prompt service everytime.

April 24, 2022

Michelle Speakz

The staff was courteous, and attentive. Dr. Barker was was detailed, engaging and personable. The wait time was minimal.

April 5, 2022

Antonio Espinoza

Friendly staff, very efficient and transparent

April 4, 2022

Logan Teate

They are really fast got in and out in about 30 minutes

December 1, 2021

stephanie strole

Dr Rose and staff are always very kind! Also love the efficiency of this office!

October 11, 2021

BREE Hansen

Great experiences in the past, but despite me showing up for every appointment I've set about 30 minutes early they decided to cancel my most recent "Because other people sometimes cancel " What a joke. I'm glad I drove 30 minutes to be here.

September 16, 2021

Prutha

I had a great experience! Everyone was very friendly. I had xrays done and cleaning. Farola really made sure my teeth were super clean and answered all my questions. She's great!! They were well organized and I barely had to wait. Really glad I found this place.

July 30, 2021

Nay conyers

Great place! When I went into the office I believe it was about 8 people waiting ahead of me and within 10 minutes everyone was called back for their appointments, I've never seen a office move that fast. They took their time and really got to the root of my problem. Will be back there alot. Myself and this office has alot of work to do as far as my mouth is concerned.

June 3, 2021

Ron Searle

Having just moved to the area I needed a dentist for a broken tooth.I was able to get into see Dr. Rose the very same day my wife called. The front office staff was very accommodating. The doctor explained everything & provided me with excellent care. I highly recommend this office .

May 12, 2021

Timothy Pearson

Always a good visit, the staff is always friendly and helpful. Appointment is always started on time and they go out of their way to make sure I'm comfortable.

Response from owner

Thank you so much for the wonderful review! We are happy that you alway enjoy your visits. Thank you for choosing JCD as your dental home!

October 28, 2019