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Topic

Treatment Planning & Comprehensive Care

91.3% positive

Across 1000 reviews of Jacksonville Complete Dentistry in Jacksonville, FL, treatment planning & comprehensive care appears in 23 reviews (91.3% positive), from 2021-02-23 through 2026-06-04.


Key findings

  • Treatment Planning & Comprehensive Care mentioned in 23 of 1000 reviews (2.3%)

  • 91.3% of Treatment Planning & Comprehensive Care reviews are 4 or 5 stars

  • Average rating in Treatment Planning & Comprehensive Care reviews: 4.6★

Aspects most discussed in these reviews

  • Technical Knowledge & Expertise

    74%17 mentions
  • Communication & Updates

    74%17 mentions
  • Professionalism & Conduct

    70%16 mentions
  • Courtesy & Friendliness

    61%14 mentions
  • Punctuality & On-Time Service

    17%4 mentions
  • Problem Resolution & Effectiveness

    17%4 mentions

Reviews mentioning treatment planning & comprehensive care

May 21, 2026

JF Montoya

I felt so well taken care of! My teeth were cleaned with gentleness yet thoroughness. The staff was timely and friendly, helping me to be comfortable and at ease. Dr Montoya took the time to check details, check my jaw, and be aware of how I felt and prepare a plan best suited for me. What a great place to have your dental work done well.

Response from owner

Thank you so much for sharing this thoughtful review! We’re really glad you felt comfortable, cared for, and at ease throughout your visit. It’s great to hear the team made the experience gentle, thorough, and welcoming, and that Dr. Montoya took the time to listen and create a plan tailored to your needs. We truly appreciate your kind words and your trust in us!

May 19, 2026

May 6, 2026

Jerry Ballas

Excellent consultation regarding dealing with my dental issues!

Response from owner

Thank you for the 5 stars, Jerry! We’re so glad to hear that you had an excellent consultation with us. It’s our goal to provide clear and helpful guidance for all of our patients. We look forward to assisting you with your dental care moving forward! 😊

April 30, 2025

April 13, 2026

Marjorie Summitt

I am a 70 year old woman who has never had a worse dental experience than my time at Jacksonville Complete Dentistry. My dentist, Wayne Barker spent no time with me explaining a treatment plan. I was told I had a fractured tooth and it needed to be extracted. During the extraction, Wayne Barker damaged a healthy tooth next to the fractured tooth and had to remove it as well. I also had a two tooth bridge removed and was left with a 4 tooth gap. I tried to explain to Wayne Barker that I had several health issues that were contraindicated for tooth implants. I am over 70, I have plaque psoriasis, I had a gum infection from the fractured tooth, and I have osteoarthritis. He discounted what I said and told me if I didn’t get bone grafts that day, I would limit my options. I felt bullied into this procedure. I asked to have gas and he said it would take an extra 20 minutes and he was already behind his schedule. During his rushed schedule, he broke a healthy tooth next to the tooth that was fractured. Again. I was left with a 4 tooth gap. I thought it might behoove me to have a partial plate, but I wasn’t given that option. I was told that I would get a temporary partial plate after 3 weeks. This would coincide with my stitches removal.At my 3 week appointment, I was told a partial plate wasn’t ordered. I was beyond upset because I called the office to ensure this was happening because I had an important social gathering that evening. The staff at Jacksonville Complete Dentistry, other than Wayne Barker have been very helpful and caring. I am a veteran and Jacksonville Complete Dentistry has a contract with the VA. I have seen the astronomical bills that have been submitted to the VA and have been paid. I hope someone will look into this and ensure others do not have a similar experience.

Response from owner

Thank you for taking the time to share your experience. We’re truly sorry to hear how upsetting and frustrating this situation has been for you. What you’ve described: feeling rushed, not fully informed, and uncomfortable with aspects of your care is not the experience we want anyone to have. Clear communication, respect for your medical concerns, and making sure you feel heard and comfortable are all essential. We regret that you felt pressured and that expectations around your treatment and follow-up were not met. That’s something we take seriously. We do appreciate your kind words about the rest of the team, and we’ll be sure to share that with them. Your feedback is important and will be reviewed carefully. If you’re open to it, we would encourage you to contact the office directly so your concerns can be addressed in more detail. We truly wish you the best moving forward and appreciate you bringing this to our attention.

May 5, 2026

February 12, 2026

Robert Hyatt

I have been coming here for the past year. They are efficient! We came up with a procedure time line and they did their best to stay on track. They repaired 34 years of Military Service dental grinding and gave me a smile again.

Response from owner

Hi Robert, thank you so much for your thoughtful review and for your military service! 🇺🇸 We’re honored to have helped restore your smile and appreciate your trust in us over the past year. We’ll keep doing our best to stay on track with your care!

July 17, 2025

November 25, 2025

Michele DeBacco

Today was the first day I met Dr. Sam at Complete Dental. He was very professional and patient with me as a senior. He explained everything in language I could understand! Lol I was impressed with how thorough he was with his initial examination of my lips, my gums, my teeth, my neck, my throat. All of my records were transferred, and the staff assured me they had everything; they as well were professional, kind, and gracious as I was established as a new patient.

Response from owner

Thank you so much for sharing your experience with us. We’re glad to hear your first visit went smoothly and that everything was explained in a clear and comfortable way. Our team works hard to make each appointment thorough and welcoming, especially for new patients, so it’s great to know you felt supported throughout the process. We appreciate you trusting us with your care and look forward to seeing you again.

December 9, 2025

September 20, 2025

JERRY STALNAKER

Dr Montoya and his staff were outstanding. They showed a genuine interest in helping me. Not only that, but they had state of the art equipment to use. The entire experience was Excellent!

Response from owner

Your feedback is truly appreciated. Our team works hard to combine advanced tools with compassionate care, and it’s wonderful to hear that came through in your visit.

May 21, 2025

July 29, 2025

Janny Adkins

Kind and understanding of my dental anxiety and gave me logical explanations of my treatment plan.

Response from owner

Thank you for your thoughtful feedback! Our team strives to create a supportive environment where clear communication and compassion are at the center of everything we do.

August 28, 2025

May 23, 2025

Bill H.

A very pleasant experience. From being politely greeted at the front desk, to the thorough and comprehensive X-rays, facial photos, and oral exam, I knew this was a top notch team. With Dr. Barker and Rose, I am confident I will receive a good treatment plan.

Response from owner

Thank you for sharing such a kind review. We’re glad to hear you felt welcomed from the start and that your experience gave you confidence moving forward. We truly appreciate your trust in our team!

July 17, 2025

February 6, 2025

Bill Walsh

Very customer focused, young professionals and latest equipment/technology

Response from owner

Thank you, Bill, for your positive feedback! We're glad to hear that you appreciate our customer-focused approach and our use of the latest equipment and technology. Your support means a lot to us, and we look forward to providing you with excellent care in the future!

July 12, 2024

July 21, 2024

Evelyn

The staff is wonderful and knowledgeable. They explain everything and ensure that you understand your treatment plan. Although the equipment is a bit older it function perfectly and my visit went very well.

Response from owner

Thank you, Evelyn, for your kind feedback! We're delighted to hear that you found our staff wonderful and knowledgeable, and that they took the time to explain everything clearly. We're glad to know that your visit went very well despite the older equipment. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent care!

July 22, 2024

May 20, 2024

Samantha Little

Everyone there is friendly and inviting. Lindsey was very patient and informative throughout the entire visit. They were able to help identify my goals and set a plan in place to achieve them. They exceeded my expectations and I would highly recommend.

Response from owner

Thank you, Samantha, for your wonderful review! We’re thrilled to hear that you found everyone friendly and inviting, and that Lindsey was patient and informative during your visit. It’s great to know we could help identify your goals and set a plan to achieve them. Your high recommendation means so much to us, and we look forward to continuing to exceed your expectations!

July 12, 2024

May 9, 2024

Cynthia maertz

Dr Barker and his staff are wonderful. They worked me in on short notice. Very professional and goes over treatment plans with you. Explains everything in detail

Response from owner

Thank you, Cynthia, for your kind words! We're so glad to hear that Dr. Barker and his staff were able to accommodate you on short notice and provided detailed explanations of your treatment plans. Your satisfaction is our priority, and we look forward to continuing to serve you!

July 12, 2024

November 7, 2023

Jess

My mom got all her teeth pulled from here back in July and was told to get upper complete denture done when they didn’t even try to save her teeth.. like what ? Where is the patient care to our community or for another solution to get flexibly base upper denture or partial for her when they did pulled her teeth and gave her dentures the same day they told her to wait till the she heal to do a soft adjustment then later on when her healing went away she noticed that her dentures was still not looking natural or normal to her satisfaction and the dr. Bradberry told her it’s nothing he can do about he look very young and does look like he know about dentures at all . I highly recommend a place that care for they patients needs and appearances that it what the dental field is mostly about needles to say Maggie the dental assistant was very helpful and was patience with my mom I just want my mom to be able to smile again. Highly do not recommend this place no patient care was thought of .

Response from owner

Hi there! We do not have a Dr. Bradberry in our office. We are sorry your mom has experienced this. Please reach out to our office at 904-645-6457 if we can help in any way.

November 7, 2023

September 10, 2023

Tiffany Sipe

The staff was so great. I was embarrassed going in with the work I needed done, and they made me feel comfortable, and guided me into the best options for me. If you are considering becoming a patient here, do so!

February 1, 2023

andrea mitchell

Very kind and detailed 🙂 you all addressed issues that my other dentist didn't address. You gave me a treatment plan. This was so awesome to me!😻😻☺️

December 22, 2022

Raul Carrera

First experience was Outstanding. Dr and Dental tech super attentive of my needs, with detailed explanation and follow up plan for treatment. Best service ever received! Thanks

December 6, 2022

Maryann Tasong

We had a great experience. Very detailed and thorough Dental exams were performed. We Will continue to use them again.

November 9, 2022

James McInerney

Dr barker and his office staff were helpful, pleasant and knowledgeable. I have been to a few dentist regarding my issues with my teeth and Dr Barker was the only one to have a reasonable plan of what could be done.

July 18, 2022

Larry Sargent

Dr. Barker is very thorough and provides patients with good information and Treatment plans. He is conservative and not recommending more you need for good dental health. My wife also has been treated by Complete dentistry. We highly recommend Complete dentistry.

January 18, 2022

Mike harding

Yes I enjoyed the visit by complete Dentistry I had a queen today cleaning my teeth did a real thorough and good job Marianne his doctor came in and looked and gave me her what she thought I should do or what we should do and I have the upmost respect for them

December 10, 2021

Terry Horrigan

Dr. Barker and his staff are very pleasant and totally professional. Their analysis and planning demonstrate an excellent grasp of the patient's dental problems and they carefully assist the patient in establishing a plan of treatment. They are very good at assessing the patient's expectations before recommending any therapy. i was really impressed

August 16, 2021

Nancy Bartlett

Dr Barker fixed what another dentist had done. I really didn't know what to do but after meeting Dr Barker he put together a couple plans for me to choose from. He did exactly what he promised. It is hard to find a dentist who you trust and know he is there for you, Dr Barker is that dentist. Everyone in the office is professional and nice, also you don't have to wait before you are called back. I have been to many dentists I am thankful I ended up at 'Jacksonville Complete Dentistry' with Dr Barker.

July 30, 2021

Nay conyers

Great place! When I went into the office I believe it was about 8 people waiting ahead of me and within 10 minutes everyone was called back for their appointments, I've never seen a office move that fast. They took their time and really got to the root of my problem. Will be back there alot. Myself and this office has alot of work to do as far as my mouth is concerned.