Scheduling & Efficiency

Kay P.

Came in for 3 o clock appointment and waited 90 minutes to see dentist! They have no respect for your time! Last time I visit this place!

Chris L

Very pleased with punctual, pleasant, and professional service. Best dental cleaning, Lindsay is the best

Michael Marks

Zero wait time. Purely professional Doctor and Dental Hygienist.

Charles McMahon

Jacksonville Complete Dentistry is excellent! The checkin is smooth, the staff is courteous and professional. The dental procedures are explained at length and in layperson’s terms. Do not hesitate to reach out and make an appointment.

Lou Orban

Always fast and easy. Very professional and through. Highly recommend.

becky walker

I love this dentistry. They are very honest. Don’t try to push things on you that you don’t need. They’re very punctual and everyone is very friendly.

Arthur Anderson

I was seeing right away for what I thought was an emergency

marisol rios

Hello, I really enjoy coming to this dental office and have always had a great experience. However, I recently changed my dental insurance plan, and unfortunately, I wasn’t aware that my new plan is not in-network with your office. I had made an appointment and even left work early to make it on time, only to find out upon arrival that I would be charged out of pocket for the cleaning. I wish I had known this in advance to avoid the inconvenience. Just wanted to share this feedback in hopes it might help improve communication around insurance coverage in the future. Thank you.

Krystal Danford

Great location! Absolutely loved everyone. Best personalities and little to no wait time at all! Overall excellent service!

Ken Chatham

My teeth cleaning appointment went well. It started on time and the dental assistant did an excellent job. She had me out in less than 30 minutes.

Paul Bergson

This is first time in 14 years I have not rated them as 5 stars. I was in the chair in time and had a polishing first - a change! Then waited 40 minutes before I had my teeth cleaned. They apologized and said they would refund the cost of the fluoride which I’m not sure happened. As I say, the practice is usually great but not this time.

Lourdes Hamilton

I've been a patient here for 7 years... don't let them fool you. Everything is peachy until you actually are in pain and need to get in to see them. That's when they don't have availability and don't even make the attempt to get you in when you are in SEVERE pain! Not even after pleading and being placed on hold did they make time. Totally unacceptable and this is truly not good customer service or member retention. Very disappointing! Not the only practice in town.

Taylor Hildreth

Absolutely wonderful service! Even though I'm a new patient, they were able to see me in less than a week. Every employee was so friendly and actually listened when I talked about which teeth were troubling me. Will absolutely be coming back here from now on!

Aaron Krause

I needed to find an emergency dentist and they came through for me 100% highly recommend them

Robert Gant

Quick, painless

Rebecca Bowie

Friendly, clean and thorough. Always on time. Great dental office.

christina Bricko

Always a great experience, I had an exam with Dr. Barker and a cleaning with Lindsey. Very professional experience, I was a few minutes early and I was able to go back and get in and out quickly.

Ashton Barker

Great service! Everyone was so kind. They got me and my daughter in and out with little wait time!

D Herberger

All good today for my 99 yr old dad & 98 yr old mom. Check in was quick and dental staff was very accommodating assisting them to dental cleaning rooms.

Diana Pancham

Short appointment wait time , teeth cleaning was completed in a timely manner, hygienist friendly

Grace Jarrell

Every person is so kind and welcoming. Very professional establishment and always punctual with appointments. I would recommend to anyone!

Colleen Aversa

Nice staff, was there for 2 pm appointment, had X-rays exam, photos, very nice assistant, very nice dentist, hygienist was nice and gentle I just was not to happy with the amount of time I spent there, I think they overbooked, but it’s ok, I had a good experience overall😊(I had 2 pm appointment but did not leave till 4:15, for a regular exam and check up )

steven hillan

called about a bill on a friday monring at 9:15. machine service said office is closed and office hours are friday from 8am-12pm. they are closed 3rd friday of the month at that time and are making updates on their machine. they helped me first thing monday morning as they always do!

Ms. Arel

With in 5 mins of arriving, I was seen. The staff was very friendly and profession. Great customer care!

Karim Abdelhamid

Had a really great experience extracting my wisdom tooth! All the staff was friendly and helpful. The office was so efficient I didn't have to wait at all between check-in, x-rays, and being seen by a doctor. Lastly, Dr. Montoya and his staff were very friendly, knowledgeable, informative, and fun to be around. The whole experience was on the best experiences I had in a dentist office!

Renee Simmons

Everyone here is very friendly, thorough, professional and knowledgeable. There is never any wait time, everything is explained well, and their processes and systems are very innovative and accommodating.

Stacey Higginbotham

Friendly staff, prompt service everytime.

Michelle Speakz

The staff was courteous, and attentive. Dr. Barker was was detailed, engaging and personable. The wait time was minimal.

Antonio Espinoza

Friendly staff, very efficient and transparent

Logan Teate

They are really fast got in and out in about 30 minutes

Reality

Had an older cap come off. Called the office and after I explained the problem was immediately asked if i was in any pain. I was worked in the following morning at 8:00 and Dr. Barker and staff had me out about 20 minutes later. Very happy I was recommended to JCD a number of years ago. They have my complete confidence.

stephanie strole

Dr Rose and staff are always very kind! Also love the efficiency of this office!

Prutha

I had a great experience! Everyone was very friendly. I had xrays done and cleaning. Farola really made sure my teeth were super clean and answered all my questions. She's great!! They were well organized and I barely had to wait. Really glad I found this place.

Nay conyers

Great place! When I went into the office I believe it was about 8 people waiting ahead of me and within 10 minutes everyone was called back for their appointments, I've never seen a office move that fast. They took their time and really got to the root of my problem. Will be back there alot. Myself and this office has alot of work to do as far as my mouth is concerned.

Timothy Pearson

Always a good visit, the staff is always friendly and helpful. Appointment is always started on time and they go out of their way to make sure I'm comfortable.