Topic
Treatment Planning & Quality of Care
98.8% positiveAcross 999 reviews of Jacksonville Complete Dentistry in Jacksonville, FL, treatment planning & quality of care appears in 82 reviews (98.8% positive), from 2017-10-12 through 2026-05-26.
Key findings
Treatment Planning & Quality of Care mentioned in 82 of 999 reviews (8.2%)
98.8% of Treatment Planning & Quality of Care reviews are 4 or 5 stars
Average rating in Treatment Planning & Quality of Care reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
84%69 mentionsCourtesy & Friendliness
63%52 mentionsTechnical Knowledge & Expertise
54%44 mentionsCommunication & Updates
41%34 mentionsPricing & Value
10%8 mentionsCleanliness & Tidiness
10%8 mentions
Reviews mentioning treatment planning & quality of care
Michael Barnhill
Dr. Posze is truly one of the most exceptional healthcare professionals I have ever had the privilege of seeing. From the moment you walk into the office, he creates an environment that is calm, welcoming, and reassuring. His professionalism, attention to detail, and genuine care for his patients is unmatched. What stands out most is his ability to make you feel completely comfortable and at ease, while also delivering outstanding dental care with incredible skill and precision. It is rare to find someone who is not only excellent at what they do, but who also treats you with such kindness, patience, and compassion. After years of searching, I can confidently say that I have finally found my dentist. I am beyond grateful for Dr. Posze and his amazing care. Truly an incredible experience. Thank you for everything.
Response from owner
May 26, 2026
Lloyd Molner
They do great work
Response from owner
May 19, 2026
Christopher McKinney
Dr. Sam is outstanding. JCD is affordable and I feel like they listen to me, to react! So many with other providers only listen, to respond. There's an enormous difference!
Response from owner
May 19, 2026
Paul Lewis
Outstanding Service with Professional workers doing Awesome work
Response from owner
July 12, 2024
Bronwyn Fillion
Courteous staff, great dentist! Dr. Barker is the best!
Response from owner
January 13, 2021
Butch Leybag
Highly recommended! Dr. Sam is an outstanding dentist who makes sure that you receive the best dental care there is, in every situation. Excellent overall experience and service from the front office to the dental care providers. Thank you, JCD!
Response from owner
August 28, 2025
Marjorie Summitt
I am a 70 year old woman who has never had a worse dental experience than my time at Jacksonville Complete Dentistry. My dentist, Wayne Barker spent no time with me explaining a treatment plan. I was told I had a fractured tooth and it needed to be extracted. During the extraction, Wayne Barker damaged a healthy tooth next to the fractured tooth and had to remove it as well. I also had a two tooth bridge removed and was left with a 4 tooth gap. I tried to explain to Wayne Barker that I had several health issues that were contraindicated for tooth implants. I am over 70, I have plaque psoriasis, I had a gum infection from the fractured tooth, and I have osteoarthritis. He discounted what I said and told me if I didn’t get bone grafts that day, I would limit my options. I felt bullied into this procedure. I asked to have gas and he said it would take an extra 20 minutes and he was already behind his schedule. During his rushed schedule, he broke a healthy tooth next to the tooth that was fractured. Again. I was left with a 4 tooth gap. I thought it might behoove me to have a partial plate, but I wasn’t given that option. I was told that I would get a temporary partial plate after 3 weeks. This would coincide with my stitches removal.At my 3 week appointment, I was told a partial plate wasn’t ordered. I was beyond upset because I called the office to ensure this was happening because I had an important social gathering that evening. The staff at Jacksonville Complete Dentistry, other than Wayne Barker have been very helpful and caring. I am a veteran and Jacksonville Complete Dentistry has a contract with the VA. I have seen the astronomical bills that have been submitted to the VA and have been paid. I hope someone will look into this and ensure others do not have a similar experience.
Response from owner
May 5, 2026
Donna Thacker-Fiore
Dr. Wayne Barker is the best! He is professional, caring and excels in his craft as a dentist! He's a Navy veteran, treats you like family and truly cares about his patients.
Response from owner
April 20, 2026
jisung moon
Dr. A and the rest of the staff here were amazing. Dr. A was great about explaining everything going on. The staff helped me verify my insurance, and were great about treatment plans and what insurance would cover.
Response from owner
March 24, 2026
Claudius Albury
Outstanding service
Response from owner
July 12, 2024
Cory Peters
Great experience from start to finish. Friendly helpful staff. Quality of care top notch. My dentist “Sam” was awesome. And the billing process was thorough and well explained. This will be my dentist office from now on.
Response from owner
February 17, 2026
Robert Hyatt
I have been coming here for the past year. They are efficient! We came up with a procedure time line and they did their best to stay on track. They repaired 34 years of Military Service dental grinding and gave me a smile again.
Response from owner
July 17, 2025
Christian Kaboloto
This is very clean dentists facility and they do great work for your smile, Jessica was very gentle and polite when working in my teeth. I highly recommend this dentistry to everyone who care about their smile and keeping health teeth.
Response from owner
July 17, 2025
Amanda Wilkinson
Was a great experience Dr Posze was amazing made me feel very comfortable and very caring.
Response from owner
February 17, 2026
Bryan Bratt
First time here and I had Dr Sam. After being a patient at a different provider and having not great experience I feel like this has been a great change of pace. Sam definitely has the attitude of wanting to help and address issues before addressing anything else.
Response from owner
October 21, 2025
ryan osobrne
I’d recommend. Had a great dentist when I went for x rays
Response from owner
December 9, 2025
Janny Adkins
Kind and understanding of my dental anxiety and gave me logical explanations of my treatment plan.
Response from owner
August 28, 2025
George Pappas
It's the best dental place I have ever been to the doctors the nurses are spot on they don't stop until job is done right I love them all of them
Response from owner
July 17, 2025
Austin H
Very thorough, great staff
Response from owner
July 17, 2025
Bill H.
A very pleasant experience. From being politely greeted at the front desk, to the thorough and comprehensive X-rays, facial photos, and oral exam, I knew this was a top notch team. With Dr. Barker and Rose, I am confident I will receive a good treatment plan.
Response from owner
July 17, 2025
Scott Pride
Excellent people who care and are very kind . Great Dentist who explain options of care and are experienced and patient orientated.
Response from owner
July 17, 2025
Laura O'Brien
Every person I interacted with was extremely nice and helpful. Before my first session, I called various dentists in Jax. They had the most affordable rates I found. At my appointment, I was extremely impressed by the service (better than what I paid much more for in the past), and I already scheduled my next appointment.
Response from owner
April 30, 2025
Robert Sergent
This is a well run, highly professional dental practice. The staff is friendly and efficient. The reception area is comfortable and well decorated, the clinical areas are modern and well equipped. I feel I am getting the best care possible in this office
Response from owner
November 3, 2020
Bill Walsh
Very customer focused, young professionals and latest equipment/technology
Response from owner
July 12, 2024
Me Me
12/20/2024 Thank you Lindsey for your continued OUTSTANDING care and a shout out to the new dentist who has great bedside manner. I love how Lindsey makes me feel value as a patient! I know this extent to other patients as I’ve referred people to her. Kudos to Lindsey and the new dentist. What a great team. 06/27/2024 10 stars ghost to the Hygenist of the year, Lindsey! She is phenomenal and I can’t brag enough about her outstanding customer service skills. More over I would like to complement the front desk team as they had a great sense of humor and truly made me feel welcomed. 12/2023 I have been going to this practice now for over four years and I have to say I have truly found a dental practice home. The staff has always been very supportive, friendly, with a strong attention to detail. They have always made me feel like I was patient even though they have so many. The new young lady at the reception desk, I wished I could remember her name, she just started last week moving here from Indiana was fantastic! Her high level of customer centered approach demonstrates they hired the right person for that role. The hygienist, again I apologize for not knowing her name, but was new for me. Melanie has moved out of state and I do miss her however this new hygienist was very good! She explain things to me In a thorough consistent manner that I was able to understand, reviewed my treatment plan in great detail and she took her time to ensure that each tooth had the attention is needed. Dr. Baker, what more can I say about a man who truly knows his patients. I am most impressed with him and his attention to detail and his patient centered approach.
Response from owner
March 21, 2019
Crystal Valdespino
I have had the pleasure of visiting Dr. Montoya and their incredible team for the past year, and I can’t speak highly enough of the experience. As a veteran, it’s often hard to feel truly seen or understood when it comes to healthcare, but this dental office went above and beyond. From the moment I walked in, I was welcomed with kindness and respect. Dr. Montoya took the time to listen to my concerns, explaining everything in detail and ensuring I was comfortable every step of the way. The staff was equally fantastic — from the front desk to the dental hygienists, everyone made me feel valued and cared for. They were patient, professional, and genuinely compassionate, which made a huge difference. It’s rare to find a practice that not only excels in dental care but also takes the time to make you feel like more than just another patient. Today specifically I was struggling with my anxiety and was terrified to go in. Then as soon as I walked in the wonderful receptionist told me she had already let Dr.Montoya and Carley know I was here, without even saying anything!! Not even 3 minutes later Carley walks out to take me back and her smile just warmed my heart. I cannot say enough how much they go above and beyond especially on the hard days. I’m grateful to have found such an amazing team, and I would recommend this office to anyone, especially fellow veterans who are looking for a dentist who truly understands and cares about their patients. Thank you to Dr. Montoya and everyone at the office for making my experience so positive!
Response from owner
September 23, 2025
Renee Gilbertson
the best most thorough compassionate dentist I’ve ever been to! Dr. Barker is exceptional. His attention to details, and excellent skills sets and wonderful staff responses to a problem w exemplary care
Response from owner
November 19, 2024
Brett Messieh
Dr. Rose are her staff are always top notch in terms of quality of work + friendliness. Highly recommend!
Response from owner
October 18, 2024
Pam G
Always very professional and thoughtful staff. Dr Barker is the best dentist I have seen in years, and I have been to quite a few.
Response from owner
February 7, 2020
Evelyn
The staff is wonderful and knowledgeable. They explain everything and ensure that you understand your treatment plan. Although the equipment is a bit older it function perfectly and my visit went very well.
Response from owner
July 22, 2024
John Duncan
I’ve been a patient with Dr. Barker and JCD for over 10 years and have always been extremely pleased with my level of care.
Response from owner
July 12, 2024
Samantha Little
Everyone there is friendly and inviting. Lindsey was very patient and informative throughout the entire visit. They were able to help identify my goals and set a plan in place to achieve them. They exceeded my expectations and I would highly recommend.
Response from owner
July 12, 2024
Cynthia maertz
Dr Barker and his staff are wonderful. They worked me in on short notice. Very professional and goes over treatment plans with you. Explains everything in detail
Response from owner
July 12, 2024
Geoengineer
Great service! Quick, friendly and as painless as possible! Very competent professionals!
Response from owner
July 21, 2020
Catherine Stark
As a former hygienist of over 35 years, a medical and dental sales Representative in Jacksonville, I am proud to call this my dental home. My hygienist Jessica is an amazing and thorough Hygienist. The doctors provide excellent care. The staff are there to help facilitate your dental needs. Please note this is a private practice, not one of those dental mills. Here they truly provide quality care with kindness.💯
Response from owner
July 12, 2024
Vicki Mouritzen
Everyone I interacted with at JCD was incredibly friendly, helpful and efficient. They did a great job on my dentistry and had a lovely, comfortable office. Easily one of the best dentist's office I've ever been to, and all in all took my breath away!
Patty M
First time and will have a lot of work done. The staff and the dentist was fantastic to help an older patient get through the first stage. Always hard when you see a new dentist and worry if they’ll do a good job and take care of you. They certainly did, and I highly recommend them.
Candi F.
Friendly staff!! Thorough and precise.
andrea mitchell
Very kind and detailed 🙂 you all addressed issues that my other dentist didn't address. You gave me a treatment plan. This was so awesome to me!😻😻☺️
Raul Carrera
First experience was Outstanding. Dr and Dental tech super attentive of my needs, with detailed explanation and follow up plan for treatment. Best service ever received! Thanks
Rosario McFaull
I've been coming to this practice for almost 9 years now. Dr. Barker and his team are caring and gentle, and present options clearly.
James McInerney
Dr barker and his office staff were helpful, pleasant and knowledgeable. I have been to a few dentist regarding my issues with my teeth and Dr Barker was the only one to have a reasonable plan of what could be done.
Larry Sargent
Dr. Barker is very thorough and provides patients with good information and Treatment plans. He is conservative and not recommending more you need for good dental health. My wife also has been treated by Complete dentistry. We highly recommend Complete dentistry.
Brandon
Dr. Barker and staff are excellent. You won't find better dental care. Front-office processes 7/10. Building 7/10. Punctuality 9/10. Non-medical technology and office modernization 6/10. Actual medical-dental care 10/10.
Linda Bennett
Wonderful staff, gentle cleaning, and state of the art x-rays. I feel well taken care of.
Robert Bates
Always a fantastic visit. Staff is super helpful and friendly. Great people all around. And Dr. Rose Johnson is the best dentist I've ever been too. Amazing work and friendly!
Kathy Davis
Great office staff and super dentists
Ron Brown
Excellent Dentistry and very professional.
K W
Love this place. Take great precautions for the Covid. And still give quality service.
Terry Horrigan
Dr. Barker and his staff are very pleasant and totally professional. Their analysis and planning demonstrate an excellent grasp of the patient's dental problems and they carefully assist the patient in establishing a plan of treatment. They are very good at assessing the patient's expectations before recommending any therapy. i was really impressed
Tina Morgan
I have been a patient here for 20 years. Service has always been excellence yet they strive to improve your experience every visit. I now drive 3 hours to keep them as my dentist and I probably always will. So worth your time and reasonably priced
SL Salem
Dr. Barker is an Excellent dentist! Kelly is also equally Excellent as my hygienist.
Reggie .Cubbage
Great service!
Nancy Bartlett
Dr Barker fixed what another dentist had done. I really didn't know what to do but after meeting Dr Barker he put together a couple plans for me to choose from. He did exactly what he promised. It is hard to find a dentist who you trust and know he is there for you, Dr Barker is that dentist. Everyone in the office is professional and nice, also you don't have to wait before you are called back. I have been to many dentists I am thankful I ended up at 'Jacksonville Complete Dentistry' with Dr Barker.
Betty Jackson
From the moment I arrived at JCD the atmosphere was that of CARING and “how can we make your visit more pleasant as a patient”. Dr. Barker is such a PROFESSIONAL, but also friendly and knowledgeable of course. Dr. Barker explains information in understandable ENGLISH and NOT a lot of CONFUSING MEDICAL TERMINOLOGY. He also DEMOSTRATES PROCEDURES that he is going to PERFORM, he gives you OPTIONS for your particular situation. He’s a very good TEACHER without TEACHING, he realizes that everyone learning style is different, so he addresses the “VISUAL as well as the ORATORY LEARNER, along with othe “strategies” and “learning styles. He is very PATIENT and doesn’t object to REPEATING if you don’t UNDERSTAND. He doesn’t make you feel “I’m on a “schedule” and I can’t spend all this time with you.” Dr. Barker makes you feel you are his ONLY patient all day. I truly SALUTE and APPRECIATE Dr. Barker. The STAFF under the guidance of Dr. Barker is a reflection of him, FRIENDLY, KNOWLEDGEABLE and CARING, they first and only priority is the PATIENT. They TEXT to wish you a “pleasant” weekend, they remind you of your next APPOINTMENT without being “threatening” in their tone of VOICE. They are always WARM in their GREETINGS as you ENTER and they keep that same demeanor as you DEPART. They don’t bring their “PROBLEMS” to work, his STAFF comes to WORK to WORK. I would RECOMMEND Dr. Barker to everyone that’s looking for a DENTIST that’s positively DIFFERENT. Betty Jackson
Response from owner
January 30, 2020
Andrew Moran
Great Experience. I have not been there for a year and they still knew who I was. They are amazing best care, friendly staff and the best dentist ever.
Response from owner
December 31, 2019
Michiella Stone
This dental office truly cares about their patients and puts their patients first. You can feel it and see it yourself in the way they take the time to explain things to you as well as anything billing related. I really enjoyed having Kelly do my x rays and cleaning and Dr. Rose (I believe that was her name) took time with help me decide what I wanted to do about a certain filling I had. She made sure that I was informed to make a decision and did not skew me toward one or the other. The office was clean and comfortable. I am already recommending my family and friends to this office.
Cristina Valentino
attention and service were over the top. I certainly recommend them.
Lisa
We are a military family and have had to switch dental care every 3 yrs or so. Some have been ok some really bad but I am so glad we are retired now and have a permanent dentist and Dr rose is it we couldn't have gotten any luckier her staff is beyond amazing my daughter and I saw her and listened to every concern and went into depth why my teeth keep doing what they do we got in super fast had a treatment plan and got started on it with my daughter the very next day !! Thanks for being awesome!!
William Sirico
I had a GREAT first visit with Jacksonville Complete Dentistry! The techs were top notch, and Dr. Rose was patient, professional, and provided great information and guidance!
Brown Suga Williams
Excellent service i highly recommend dr.chelsea she's awesome and super friendly and informative. I love how she explained everything and her attention to detail definitely changes my perspective of going to the dentist.
Response from owner
January 13, 2021
Nar Dee
Amazing Dental place All the staffs are very nice and beautiful. Drs. Rose is the best .
Response from owner
August 9, 2019
Douglas Reynolds
Outstanding Professionalism , the newest equipment & techniques ... the Staff is warm , kind and gentle but again very professional ! I trust these people and have been a patient for over 12 years ...
Response from owner
November 3, 2020
Ryan Moye
I'm Kellie Moye. I really enjoyed my visit on Thurs @ JCD, everyone is always so extremely nice!! 💖 I love all of the girls in the office who went out of their way to make me feel more relaxed...offering me a chilled water bottle as they greeted me @ the door & hand sanitizer. 💕They always offer me a nice throw or blanket to lay over my lap when Dr. Barker or the girls are working in my mouth. Such nice gestures to make me feel more @ home.🤗 I'm very grateful @ how thorough they are when talking me through everything step-by-step as they're working in my mouth! Great people who do 🌟QUALITY Work🌟 w/ people's smiles!! Hands down the BEST DENTIST I have ever been to!! I will not go anywhere else!! And LUV all of the doTERRA essential oils & OnGuard hand sanitizer ➡the best stuff & smells so good!! Nice touch!! ❤
Response from owner
November 24, 2020
Jeff Baron
Professional courteous and patient They listen to my concerns and then Showed me the safest way About To go about it
Response from owner
June 26, 2020
C. Lynn Freeland
I Visited with Dr. Johnson and we had an in depth consultation regarding my need for either dental implants or a front bridge. I was very please with our conversation and options that were discussed.
Response from owner
May 21, 2020
Marlon Simmons
Great office and staff. Dr. Barker put me at ease for a treatment plan. Looking forward for my visit and dental work.
Response from owner
March 5, 2020
Mya Leland
Amazing office, staff and Doctors!!! Patients are a priority and the genuinely care. I would recommend Jacksonville Complete Dentistry to everyone.
Response from owner
December 31, 2019
Janet Tyson
Friends had highly recommended this dentist and I was searching for one, more in tune to my needs. I believe I have found that at Jacksonville Complete Dentistry! They are thorough, very professional, yet fun, explained everything fully and discussed options. Helpful in working out a budget-friendly plan!
Response from owner
August 9, 2019
Bubka Enti
My experience today with Dr. Rose Johnson was amazing! She is so careful and very professional, explaining everything that she is doing and making sure that you feel ok the all time. I had a very nice experience with her and I am looking forward seeing her again. For sure i will recommend her to a friend! A big thank you for all the JCD staff! You guys are great!
Response from owner
August 9, 2019
Michelle
The staff is very pleasant. My visits have been quick easy and painless. They are thorough and sensitive to any dental issues I am having.
Response from owner
May 8, 2019
Fred Wheeler
The service was top notch. I think I've found an excellent dentist. Their staff was both efficient and knowledgeable.
Response from owner
March 21, 2019
Daniela Mujica
Doctor Rose is wonderful; she does an efficient job always. Facilities are confortable and clean and the customer service at the front desk is also very good. Extremely happy and will continue coming back for all dental work.
Response from owner
August 9, 2019
Frank Keasler
Great professional office and dental practice which cares about the patient. Familial atmosphere and very hospitable and professional staff!
Response from owner
April 3, 2019
Jeffery Cummins
Dr. Rose is the best! Caring and seems very up to date with current practices.
Response from owner
August 13, 2018
Richard Perdue
This is the best dental offices I have ever been too. Very welcoming. Do to my nature of work I am on the road a lot and they are able to work with me. I have been to many dentists and treated like a number. This is not one of those places and they work well with my insurance too and working out a treatment plan. I will never see another dentist again.
Response from owner
July 23, 2018
Terrie Cusick
I was very pleased when I received the doctors opinion, he seemed very honest and sincere. The dentist understood my financial situation, and worked with me to get my teeth fixed at an affordable rate.
Daniel Maurer
Without a doubt this is a top-notch, high quality dental office. Dr. Johnson is one of the most thoughtful people I have met and I absolutely trust her with my dental care. If I could give more than 5 stars I would have.
Daniel Baxter
The office is clean, modern, and smells like a spa. I've seen both Dr Johnson and Dr Barker and they are both very kind and caring. I've had a great experience every time I've been there.
Mickey Leth
Dr. Rose is a compassionate dentist with a heart of gold. I was relieved to meet such a nice dental provider working in Jacksonville who really cares about her patients needs. If you are looking for a dentist who will spend the time with you to educate you about your dental needs then you should visit Jacksonville Complete Dentistry!
cassie owens
Amazing!!!! Where to start, I am absolutely terrified of the dentist(needless mainly) It was great to have someone discuss one on one with me about my concerns, Dr Johnson she is a true person and actually made me feel she cared. I will continue my treatment with this office and I'm actually excited 😊
Michelle Gardner
Dr. Rose is amazing. Down to earth, realistic with treatment. Wonderful chairside manner. Go to this practice! You will not be disappointed.