Communication & Education

P G

“I have avoided dentists for years because of anxiety, and Dr. Barker completely changed that. Dr. Barker and his staffs explained every step before the procedures, very throughly similar to the operational briefs when I were active duty before a critical missions, he never made me feel rushed or judged. For the first time I left a dental office feeling calm instead of shaken.” Looking forward to the next appointment, Bravo Zulu Doc🇺🇸🫡⚓️

Leonid Ginga

Dr. Barker replaced my crown free of charge due to it developing a hole in it. Great, fast, and professional service!

Jerry Ballas

Excellent consultation regarding dealing with my dental issues!

Charles McMahon

Jacksonville Complete Dentistry is excellent! The checkin is smooth, the staff is courteous and professional. The dental procedures are explained at length and in layperson’s terms. Do not hesitate to reach out and make an appointment.

Mr Law

Mrs Gabriela Solis is very knowledgeable and has good people skills.Explains options well and with enthusiasm.I felt that she was sincere and trustworthy. .

Shawn Tyrell

My experience at this office left me feeling uncomfortable and concerned about billing transparency and communication. During my first of two cleaning appointments, I was told I owed $151 for cleaning on one side. After questioning the charge, the amount was reduced to $118 for both sides. This sudden change created confusion and made me question the accuracy of the billing. I was also told ahead of time that my cleaning would be split into two visits because numbing would be required. However, once seated for treatment, I was asked whether I wanted numbing, which contradicted what had previously been explained. Due to these inconsistencies and lack of clarity, I chose to cancel the appointment. I believe patients deserve clear communication, consistent treatment planning, and accurate billing from the start.

jisung moon

Dr. A and the rest of the staff here were amazing. Dr. A was great about explaining everything going on. The staff helped me verify my insurance, and were great about treatment plans and what insurance would cover.

Robert Hyatt

I have been coming here for the past year. They are efficient! We came up with a procedure time line and they did their best to stay on track. They repaired 34 years of Military Service dental grinding and gave me a smile again.

Tiffany Snow

I scheduled a cleaning over the phone, but when I came in, I was given an exam. I was told afterwards that a cleaning can only be administered after the exam, but they didn't have an actual cleaning appointment scheduled for me once the exam was over, even though that's what I came in to get. After I paid, Gabriela was incredibly rude when I asked her to email me the results of my exam, and had me leave before sending everything so that she could attend to another patient. If you need documents sent over, ask for them before you pay. I don't recommend coming here as this office doesn't communicate its requirements properly to new patients.

James Mast

I highly recommend them. Very nice and competent people. Didn't have to wait once I arrived and everything that I was concerned about was taken care of.

Janny Adkins

Kind and understanding of my dental anxiety and gave me logical explanations of my treatment plan.

Carolyn Pearson

Everyone was over the top nice!!! They listened to my concerns and let me know what they were doing at all times. My hygienist was awesome. What a great cleaning and a wonderful bedside manor about her. I would highly recommend Dr. Barker’s office to anyone!!!

Nancy Roemer

Dr Barker saw me today and we discussed the road ahead. Always pleasant and courteous. Going back on July 3 for implant step.

Xochitl Maria Hasanovic

Today was our first newborn appointment with Dr. Alexandra Kostur, and we couldn’t be more pleased. As first-time parents, we had lots of questions, and Dr. Kostur was incredibly kind, professional, and patient. She took her time to thoroughly explain everything we needed to know and made us feel comfortable and supported every step of the way. Her calm and caring approach really stood out. We definitely recommend her to any new parents looking for a knowledgeable and compassionate pediatrician.

Ken Grier

Excellent service and a friendly attitude I went in hoping for a crown and came out missing a tooth While Dr Sam was doing the crown prep he found some decay His worry was if he cleaned out all of the decay the tooth wouldn’t support the crown After discussing this with me it was decided the best option was to remove the tooth I hated to see the tooth go but great job Dr Sam

Bill H.

A very pleasant experience. From being politely greeted at the front desk, to the thorough and comprehensive X-rays, facial photos, and oral exam, I knew this was a top notch team. With Dr. Barker and Rose, I am confident I will receive a good treatment plan.

Jim Brown

My visit was outstanding, all things was explained in great detail and all questions answered.

911 Surf Report

JCD is amazing, the staff and Doctor's helped my wife with her implants ,that were installed by another Doctor, [because they couldn't or wouldn't]. Thank you JCD!

Renee Gilbertson

the best most thorough compassionate dentist I’ve ever been to! Dr. Barker is exceptional. His attention to details, and excellent skills sets and wonderful staff responses to a problem w exemplary care

Justin Keach

My hygienist Jessica was nice and helpful. My dentist Dr. Montoya was especially helpful and had such good bedside manner. He answered all of my questions in detail and didn't make me feel rushed. He was awesome!

Evelyn

The staff is wonderful and knowledgeable. They explain everything and ensure that you understand your treatment plan. Although the equipment is a bit older it function perfectly and my visit went very well.

Samantha Little

Everyone there is friendly and inviting. Lindsey was very patient and informative throughout the entire visit. They were able to help identify my goals and set a plan in place to achieve them. They exceeded my expectations and I would highly recommend.

Cynthia maertz

Dr Barker and his staff are wonderful. They worked me in on short notice. Very professional and goes over treatment plans with you. Explains everything in detail

Pete Hubbard

They had to redo an implant I had back in KC, Kansas that came loose. Luckily they got me in quick and the staff was great about figuring out the issue and models so they could fix it there and then.

Rhonda Gothier

Efficient staff. Thorough and explain everything. Pleasant staff. Would recommend.

Eric Legaspi

Very professional, friendly and will explain to you the process with time line. Dr. Montoya and assistant Alexis, assistant Carley are great team!

Sandra Rentfrow

Very friendly office, Dr. Barker and his staff were great and very good with communicating with me about my dental needs and expectations. I have been very pleased with the care I received.

Jess

My mom got all her teeth pulled from here back in July and was told to get upper complete denture done when they didn’t even try to save her teeth.. like what ? Where is the patient care to our community or for another solution to get flexibly base upper denture or partial for her when they did pulled her teeth and gave her dentures the same day they told her to wait till the she heal to do a soft adjustment then later on when her healing went away she noticed that her dentures was still not looking natural or normal to her satisfaction and the dr. Bradberry told her it’s nothing he can do about he look very young and does look like he know about dentures at all . I highly recommend a place that care for they patients needs and appearances that it what the dental field is mostly about needles to say Maggie the dental assistant was very helpful and was patience with my mom I just want my mom to be able to smile again. Highly do not recommend this place no patient care was thought of .

cristina watson

I had my first visit at this office today and it was amazing! I usually hate x rays but Alexis probably did the best and most comfortable set of x-rays that I’ve ever had. She was super quick and efficient and really explained each step. I also had the pleasure of meeting dentist Rose and she was wonderful as well! She was very knowledgeable and gentle, and addressed all of my concerns. She took the time to explain everything and she even provided prevention methods to solve some of my concerns. This office feels like a family already and I am thankful to have them in jax!

Jillian Stokes

I called and was scheduled within 2 days. Front desks ladies made sure I had everything taken care of, insurance wise, before I stepped foot in the building. Dr. Barker was quick and efficient with his exam and got me to the next place I needed to go for my wisdom teeth. All in all, a great place. They even have a text messaging system for when they have questions for you to avoid calling during work hours! Great place to go if you were in pain and needing to get in quick!

Patty M

First time and will have a lot of work done. The staff and the dentist was fantastic to help an older patient get through the first stage. Always hard when you see a new dentist and worry if they’ll do a good job and take care of you. They certainly did, and I highly recommend them.

Tiffany Sipe

The staff was so great. I was embarrassed going in with the work I needed done, and they made me feel comfortable, and guided me into the best options for me. If you are considering becoming a patient here, do so!

andrea mitchell

Very kind and detailed 🙂 you all addressed issues that my other dentist didn't address. You gave me a treatment plan. This was so awesome to me!😻😻☺️

Raul Carrera

First experience was Outstanding. Dr and Dental tech super attentive of my needs, with detailed explanation and follow up plan for treatment. Best service ever received! Thanks

Rosario McFaull

I've been coming to this practice for almost 9 years now. Dr. Barker and his team are caring and gentle, and present options clearly.

Theresa Bergstrom

Dr. Rose and all the hygienists are very nice, and the practice is clean (although overdecorated in a very dated style). Unfortunately, their billing and reception are not good. I went for a cleaning and exam today, and when I checked out I was told I had a $247 balance from my previous visit because they no longer accept my insurance. They didn't tell me this before my last appointment or at this appointment when I arrived, and they never sent me a bill. They previously sent me a bill for a visit several months ago and stated they were out of network, but when I inquired about it they just said they "fixed" it. Since then, my husband and I both have gone for cleanings and exams and asked if there were any billing or insurance issues and we were told no...until today. I even asked the receptionist if she knew I had an insurance they didn't accept when she checked me in, and she said yes, but they sent letters (which I never got) to patients and she assumed I knew. They're good but not enough for me to not use the insurance I have and pay out of pocket. BEWARE!!!!

Natashe Barnard

Great professional experience, had my regular teeth cleaning appointment today. I appreciate that they explain what they are doing and why.

Renee Simmons

Everyone here is very friendly, thorough, professional and knowledgeable. There is never any wait time, everything is explained well, and their processes and systems are very innovative and accommodating.

James McInerney

Dr barker and his office staff were helpful, pleasant and knowledgeable. I have been to a few dentist regarding my issues with my teeth and Dr Barker was the only one to have a reasonable plan of what could be done.

Max Ostrowski

I moved to JAX from Ohio and I was worried I wouldn’t find a great dentist in the area, however, Jacksonville Complete Dentistry met and exceeded all my expectations! Very professional, friendly and personal, and their appointments are very organized. I am kept up to date for upcoming appointments via texts and emails and they make the process very easy. Furthermore, they are very gentle in terms of teeth cleanings and fillings. I’ve had two great experiences with them and will be a customer as long as I reside in JAX. Highly recommend.

Larry Sargent

Dr. Barker is very thorough and provides patients with good information and Treatment plans. He is conservative and not recommending more you need for good dental health. My wife also has been treated by Complete dentistry. We highly recommend Complete dentistry.

Dana Gordon

Great team. Very professional, informative of all procedures and timely.

Kenneth Wyatt

JCD provides courteous, thorough, and expert service for dental needs. The consultation with Dr. Barker was honest and included options for my particular circumstance. The office staff - especially the administrative receptionist who functions more like a high level quarterback who executes a daily game plan that is second to none providing patients and staff with details critical for seamless care.

Terry Horrigan

Dr. Barker and his staff are very pleasant and totally professional. Their analysis and planning demonstrate an excellent grasp of the patient's dental problems and they carefully assist the patient in establishing a plan of treatment. They are very good at assessing the patient's expectations before recommending any therapy. i was really impressed

Nancy Bartlett

Dr Barker fixed what another dentist had done. I really didn't know what to do but after meeting Dr Barker he put together a couple plans for me to choose from. He did exactly what he promised. It is hard to find a dentist who you trust and know he is there for you, Dr Barker is that dentist. Everyone in the office is professional and nice, also you don't have to wait before you are called back. I have been to many dentists I am thankful I ended up at 'Jacksonville Complete Dentistry' with Dr Barker.

April Smith

It was my first visit and it was probably my best experience I’ve had at a dentist office in my 50 years. They were very friendly and knowledgeable and explained everything to me in detail. I definitely recommend JCD!!

Laurel Wooley

Christy is a very impressive dental hygienist. She gave me helpful advice in addition to cleaning my teeth.

Michiella Stone

This dental office truly cares about their patients and puts their patients first. You can feel it and see it yourself in the way they take the time to explain things to you as well as anything billing related. I really enjoyed having Kelly do my x rays and cleaning and Dr. Rose (I believe that was her name) took time with help me decide what I wanted to do about a certain filling I had. She made sure that I was informed to make a decision and did not skew me toward one or the other. The office was clean and comfortable. I am already recommending my family and friends to this office.

Ashley Seagers

I’ve been coming to Jax Complete Dentistry for 10 years and have seen several hygienists. All were good, cleaned my teeth no complaints. The last 2 visits I’ve seen Chrissy and she has taken the time to educate me on how to properly brush my problem areas and give me tips for better gum health. I’ve never had anyone do this for me. She went above and beyond and she is the reason I’m writing this 5 star review. Disclaimer: I have had no work done only regular cleanings. The Dentists are friendly but I cannot attest to their work.