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Topic

Quality of Care

95.1% positive

Across 1065 reviews of Jacksonville Complete Dentistry in Jacksonville, FL, quality of care appears in 41 reviews (95.1% positive), from 2021-02-23 through 2026-10-01.


Key findings

  • Quality of Care mentioned in 41 of 1065 reviews (3.8%)

  • 95.1% of Quality of Care reviews are 4 or 5 stars

  • Average rating in Quality of Care reviews: 4.8★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    80%33 mentions
  • Technical Knowledge & Expertise

    51%21 mentions
  • Courtesy & Friendliness

    49%20 mentions
  • Communication & Updates

    15%6 mentions
  • Pricing & Value

    10%4 mentions
  • Problem Resolution & Effectiveness

    7%3 mentions

Reviews mentioning quality of care

September 28, 2026

Jo Laino

Outstanding Performance by Doctor’s. Always leave feeling confident in procedure performed. Doctor Samra

Response from owner

Thank you for the five stars! We truly appreciate your support and are delighted to hear you had a great experience. We look forward to welcoming you back soon!

October 18, 2024

September 4, 2026

Butch Leybag

Highly recommended! Dr. Sam is an outstanding dentist who makes sure that you receive the best dental care there is, in every situation. Excellent overall experience and service from the front office to the dental care providers. Thank you, JCD!

Response from owner

Thank you for your generous review! We’re grateful for your recommendation and so glad to hear our team made a positive impression throughout your visit.

August 28, 2025

August 30, 2026

Paul Lewis

Outstanding Service with Professional workers doing Awesome work

Response from owner

We truly appreciate your kind words. It’s our goal to deliver excellent service in a welcoming and professional environment.

July 12, 2024

August 20, 2026

Mrs. Johnson

I had such a positive experience with Dr. Bark and his team. Dr. Bark has a calm, reassuring personality that immediately puts you at ease, and his experience truly shows in the quality of care he provides. He took his time, explained things clearly, and made the visit feel comfortable instead of stressful.<br><br>Alex, the nurse assistant, was also wonderful. She was kind, patient, and made sure I stayed comfortable the entire time. Her friendly attitude and attentiveness really stood out and added to the overall experience.<br><br>It’s not always easy finding a dental office where you feel genuinely cared for, but this team made me feel welcomed and in good hands from start to finish during two of my visits. Highly recommend!

August 16, 2026

Claudius Albury

Outstanding service

Response from owner

Thank you, Claudius, for your fantastic feedback! We're thrilled to hear that you received outstanding service. Your support means a lot to us, and we look forward to seeing you again!

July 12, 2024

August 7, 2026

Joseph Nelson

Was a welcoming experience, and I was delighted with their care for the clients. Very enjoyable sitting getting my dentist work done. They did an excellent work .

Response from owner

Thank you for sharing your experience! We’re glad to know our team’s welcoming approach and commitment to comfort helped make your visit a positive one.

July 17, 2025

July 30, 2026

Theodore Dean

High quality care

July 15, 2026

Craig Kemp

Service Great , pricing change confuse me

July 4, 2026

Mohammed Absi

تجربة جميله الدكتور قام بعمل رائع

May 21, 2026

Michael Barnhill

Dr. Posze is truly one of the most exceptional healthcare professionals I have ever had the privilege of seeing. From the moment you walk into the office, he creates an environment that is calm, welcoming, and reassuring. His professionalism, attention to detail, and genuine care for his patients is unmatched. What stands out most is his ability to make you feel completely comfortable and at ease, while also delivering outstanding dental care with incredible skill and precision. It is rare to find someone who is not only excellent at what they do, but who also treats you with such kindness, patience, and compassion. After years of searching, I can confidently say that I have finally found my dentist. I am beyond grateful for Dr. Posze and his amazing care. Truly an incredible experience. Thank you for everything.

Response from owner

Thank you so much for your kind words! We’re glad Dr. Posze made you feel comfortable and well cared for. It means a lot to know you’ve found a dental office you can trust. We truly appreciate your support and look forward to seeing you again!

May 26, 2026

May 17, 2026

Lloyd Molner

They do great work

Response from owner

Thank you! We’re glad you’re happy with the care you received and really appreciate your support!

May 19, 2026

May 5, 2026

Bronwyn Fillion

Courteous staff, great dentist! Dr. Barker is the best!

Response from owner

Thank you for the amazing rating!

January 13, 2021

April 12, 2026

Donna Thacker-Fiore

Dr. Wayne Barker is the best! He is professional, caring and excels in his craft as a dentist! He's a Navy veteran, treats you like family and truly cares about his patients.

Response from owner

Thank you so much for sharing! We’re thrilled to hear how much you appreciate Dr. Barker’s care and dedication. It’s wonderful to know you feel treated like family and well taken care of. That’s exactly the experience we strive to provide. We truly appreciate your kind words!

April 20, 2026

March 2, 2026

Michelle L

I loved this dentist office for years when I saw Dr. Barker. The hygienist Jessica is great - I have only good things to say about her. However, I saw new dentists my last few visits. At my last visit, I was told I needed 4 fillings at once after never needing any. I had 2 of them done, but then the office stopped accepting my insurance. I went to a new dentist in-network to get a new treatment plan for the other 2 teeth. The new dentist stated I didn’t need any fillings and the 2 that Jacksonville Complete Dentistry had done were so surface level it was more like a sealant and one was a sealant with stain remaining underneath. So caution - get a second opinion if you go here and suddenly need a lot of work.

Response from owner

Thank you for taking the time to share your experience in such detail. We truly appreciate your years of trust in our office and your kind words about Jessica—she’ll be glad to hear that her care made such a positive impression. We’re very sorry to hear about the frustration and confusion surrounding your recent treatment and the insurance change. We understand how concerning it can be to receive differing opinions, and we respect your decision to seek a second evaluation. Dentistry can sometimes involve differences in clinical judgment, especially when it comes to early or surface-level findings, but your comfort and confidence in your care are always paramount. We appreciate you sharing this feedback, as it helps us reflect and improve communication and clarity around treatment recommendations. We wish you the very best with your ongoing dental care and thank you again for being open about your experience.

March 3, 2026

February 17, 2026

Cory Peters

Great experience from start to finish. Friendly helpful staff. Quality of care top notch. My dentist “Sam” was awesome. And the billing process was thorough and well explained. This will be my dentist office from now on.

Response from owner

Thank you for your kind words! We’re so happy to hear you had a wonderful experience and felt well cared for by our team. We truly appreciate you taking the time to share your feedback.

February 17, 2026

July 17, 2025

Michael Walsh

Great dentist, very patient and thorough. Highly recommended.

Response from owner

Thank you for your thoughtful feedback! We’re glad to know our team’s professionalism and dedication left a positive impression, and we truly appreciate your recommendation.

November 19, 2024

July 16, 2025

George Pappas

It's the best dental place I have ever been to the doctors the nurses are spot on they don't stop until job is done right I love them all of them

Response from owner

Thank you for your generous review! We’re delighted to know our team made such a positive impact, and we truly appreciate your kind words about their dedication and care.

July 17, 2025

June 23, 2025

Theresa Pontieri

Dr. Barker has been my dentist for over ten years, and he and his staff have always done fantastic work, been honest, and have taken great care of me. I drive an hour to use him, because I will nowhere else!! The absolute best.

Response from owner

We’re grateful for your thoughtful words about Dr. Barker and our team. Knowing that our commitment to honesty, professionalism, and attentive care makes such an impact means a lot to us.

July 17, 2025

June 19, 2025

Jason M

Outstanding dentistry with top notch assistants that value patients!

Response from owner

Thank you for your kind words! We’re so glad our team’s care and support made a positive impression. We truly appreciate you sharing your experience with us.

June 22, 2025

April 30, 2025

Bradd Hunter

Great staff. Great service

Response from owner

Hi Bradd, thank you so much for the great review! 😊 We’re glad you’re happy with our staff and service. We appreciate your support!

July 17, 2025

April 26, 2025

Laura O'Brien

Every person I interacted with was extremely nice and helpful. Before my first session, I called various dentists in Jax. They had the most affordable rates I found. At my appointment, I was extremely impressed by the service (better than what I paid much more for in the past), and I already scheduled my next appointment.

Response from owner

Thank you so much for the kind words, Laura! We're so happy to hear that you had a great experience with us. Our team strives to provide excellent care at affordable rates, and it's wonderful to know we met your expectations. We look forward to seeing you at your next appointment! Thanks again for choosing Jacksonville Complete Dentistry! 😊

April 30, 2025

March 14, 2025

Robert Sergent

This is a well run, highly professional dental practice. The staff is friendly and efficient. The reception area is comfortable and well decorated, the clinical areas are modern and well equipped. I feel I am getting the best care possible in this office

Response from owner

Thank you for the great review!

November 3, 2020

January 27, 2025

Valencia Clemons

I’ve been paying for a treatment plan that could no longer work for me so Dr Wayne Barker and his staff came up with a different treatment plan which seemed logical and in return that left me to receive a refund do to my over payment from the initial treatment plan once my treatment ended and their was nothing else they could do I was told I will not be receiving a refund as per Ashley, Daniellea and Dr Barker. Which left me in a financial ruin and to add insult to injury my finish product wasn’t done correctly If it was up to me they wouldn’t even get one star.

Response from owner

We’re sorry to hear that you feel this way. Our goal is always to provide quality care and clear communication regarding treatment and billing. We’d appreciate the chance to speak with you directly to review your experience and work toward a resolution.

September 23, 2025

January 2, 2025

B B

Best dentist I have ever been too. Very thorough.

Response from owner

That means a lot, thank you for trusting us with your care!

September 23, 2025

November 13, 2024

Renee Gilbertson

the best most thorough compassionate dentist I’ve ever been to! Dr. Barker is exceptional. His attention to details, and excellent skills sets and wonderful staff responses to a problem w exemplary care

Response from owner

Thank you so much for your kind words, Renee! We’re thrilled to hear that you had such a positive experience with Dr. Barker and our team. Providing compassionate, thorough care is our top priority, and it’s wonderful to know that it made such an impact on you. We truly appreciate your feedback and are grateful for your trust in us!

November 19, 2024

October 7, 2024

Brett Messieh

Dr. Rose are her staff are always top notch in terms of quality of work + friendliness. Highly recommend!

Response from owner

Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with Dr. Rose and our team. Your recommendation means a lot to us! We look forward to seeing you again!

October 18, 2024

October 1, 2024

Oscar Sasan

My last visit was for an implant. I was seen by Dr. Montoya, who was wonderful and friendly. His technician did a good job setting up the scan. Thank you for your service. 👌?

Response from owner

Thank you, Oscar, for your wonderful review! We're delighted to hear that you found our place clean and our staff friendly and professional. It's great to know that you enjoyed your time with us and appreciated the expertise and friendliness of your doctor. We truly value your kind words and salute you for your trust in our care. We look forward to continuing to provide you with excellent service! 👌

July 12, 2024

September 7, 2024

A Popielarz

Had a great visit with Professionals who completed setting a crown. It fits perfectly!1 Thank you so much.

Response from owner

Thank you so much for taking the time to provide us with such an amazing review! We are so happy that you enjoyed your visit. We look forward to seeing you soon!

February 7, 2020

August 28, 2024

Joe Russi

Great staff, great office and an excellent Dentist!!

Response from owner

Thank you, Joe, for your fantastic feedback! We're thrilled to hear that you find our staff, office, and dentist excellent. Your support means a lot to us, and we look forward to seeing you again!

July 12, 2024

June 6, 2024

John Duncan

I’ve been a patient with Dr. Barker and JCD for over 10 years and have always been extremely pleased with my level of care.

Response from owner

Thank you, John, for your fantastic feedback! We're so glad to hear that you've been a satisfied patient with Dr. Barker and Jacksonville Complete Dentistry for over 10 years. Your trust in our care means a lot to us, and we look forward to continuing to provide you with the excellent service you've come to expect!

July 12, 2024

April 24, 2024

Geoengineer

Great service! Quick, friendly and as painless as possible! Very competent professionals!

Response from owner

Thank you for the amazing review! We are so happy that you enjoyed your visit. We truly look forward to seeing you again soon!

July 21, 2020

April 3, 2024

Catherine Stark

As a former hygienist of over 35 years, a medical and dental sales Representative in Jacksonville, I am proud to call this my dental home. My hygienist Jessica is an amazing and thorough Hygienist. The doctors provide excellent care. The staff are there to help facilitate your dental needs. Please note this is a private practice, not one of those dental mills. Here they truly provide quality care with kindness.💯

Response from owner

Thank you, Catherine, for your wonderful review! We're honored to be your dental home and grateful for your kind words about our team. It's fantastic to hear that Jessica provides thorough care and that you appreciate the excellent service from our doctors and staff. Your support and recognition of our commitment to quality care mean a lot to us. We look forward to continuing to provide you with exceptional dental care! 💯

July 12, 2024

February 7, 2023

Candi F.

Friendly staff!! Thorough and precise.

April 19, 2022

Brandon

Dr. Barker and staff are excellent. You won't find better dental care. Front-office processes 7/10. Building 7/10. Punctuality 9/10. Non-medical technology and office modernization 6/10. Actual medical-dental care 10/10.

March 21, 2022

Robert Bates

Always a fantastic visit. Staff is super helpful and friendly. Great people all around. And Dr. Rose Johnson is the best dentist I've ever been too. Amazing work and friendly!

January 18, 2022

Kathy Davis

Great office staff and super dentists

January 8, 2022

Ron Brown

Excellent Dentistry and very professional.

January 5, 2022

Catherine Torres

Dr. Barker is the best dentist around! Trust me I’ve been to a few.

November 9, 2021

Tina Morgan

I have been a patient here for 20 years. Service has always been excellence yet they strive to improve your experience every visit. I now drive 3 hours to keep them as my dentist and I probably always will. So worth your time and reasonably priced

August 18, 2021

kelly mellon

I love this office! Quick, curtious and knowledgeable. Dr. Rose is gentle, detailed and professional. I can't say enough about this dentists office For four years I bounced from horrible office to horrible office and finally landed with a really great all around office.

Response from owner

Thank you so much Kelly for such an amazing review! We are truly happy that you are apart of the JCD Dental Family. If you need anything please do not hesitate to contact us. We look forward to seeing you again soon!

March 26, 2019

March 3, 2021

Cristina Valentino

attention and service were over the top. I certainly recommend them.