All reviews
1,000 verified reviews, 4.8★ average, sorted by most recent.
Butch Leybag
Highly recommended! Dr. Sam is an outstanding dentist who makes sure that you receive the best dental care there is, in every situation. Excellent overall experience and service from the front office to the dental care providers. Thank you, JCD!
Response from owner
August 28, 2025
David Halsey
Always a Great attentive crew!
Response from owner
July 12, 2024
Ricardo Romero
No written review
Marjorie Summitt
I am a 70 year old woman who has never had a worse dental experience than my time at Jacksonville Complete Dentistry. My dentist, Wayne Barker spent no time with me explaining a treatment plan. I was told I had a fractured tooth and it needed to be extracted. During the extraction, Wayne Barker damaged a healthy tooth next to the fractured tooth and had to remove it as well. I also had a two tooth bridge removed and was left with a 4 tooth gap. I tried to explain to Wayne Barker that I had several health issues that were contraindicated for tooth implants. I am over 70, I have plaque psoriasis, I had a gum infection from the fractured tooth, and I have osteoarthritis. He discounted what I said and told me if I didn’t get bone grafts that day, I would limit my options. I felt bullied into this procedure. I asked to have gas and he said it would take an extra 20 minutes and he was already behind his schedule. During his rushed schedule, he broke a healthy tooth next to the tooth that was fractured. Again. I was left with a 4 tooth gap. I thought it might behoove me to have a partial plate, but I wasn’t given that option. I was told that I would get a temporary partial plate after 3 weeks. This would coincide with my stitches removal.At my 3 week appointment, I was told a partial plate wasn’t ordered. I was beyond upset because I called the office to ensure this was happening because I had an important social gathering that evening. The staff at Jacksonville Complete Dentistry, other than Wayne Barker have been very helpful and caring. I am a veteran and Jacksonville Complete Dentistry has a contract with the VA. I have seen the astronomical bills that have been submitted to the VA and have been paid. I hope someone will look into this and ensure others do not have a similar experience.
Response from owner
May 5, 2026
Donna Thacker-Fiore
Dr. Wayne Barker is the best! He is professional, caring and excels in his craft as a dentist! He's a Navy veteran, treats you like family and truly cares about his patients.
Response from owner
April 20, 2026
Laerte Leiroz
I Used to go there before, It’s a Great Dental Place, Excellent Personal.
Response from owner
March 31, 2026
Mykell Gill
I had a wonderful experience with the dentist and staff at Jacksonville Complete Dentistry. They were professional, thorough, and able to create a comfortable and informative environment. Overall, I highly recommend this practice to anyone seeking a friendly, professional, and high-quality dental practice. They genuinely care for their reputation and patients. Thank you for another excellent visit!"
Response from owner
August 28, 2025
Sheldon Simon
Amazing Service and scheduling, got an examination and cleaning same day after scheduling the day before
Response from owner
April 20, 2026
Bob Cowhey
No written review
Sherlena Washington
I wanted to come back and update my experience because I truly believe in giving credit where it’s due. After my initial concerns, this office has made a complete turnaround and it absolutely did not go unnoticed. What stands out the most is that they actually listen. Not just to me, but to their patients as a whole. You can feel the effort, the changes, and the intention behind everything they’re doing now. From the moment you walk in, the atmosphere is warm, welcoming, and honestly feels like family. The little touches like being offered tea or water go a long way and set the tone for a comfortable visit. A special shoutout to the manager, Ashlee, for personally reaching out to me about my concerns and taking the time to make things right. That level of accountability and care is rare, and it truly made a difference in my experience. Also, shoutout to Daniella Vazquez she is AMAZING when it comes to handling my financial account. She’s patient, knowledgeable, and truly the best at what she does. If you go, definitely ask for her! And I have to recognize the dental assistants as well because without them, none of this runs smoothly. They are the ones who really set the tone when you’re brought back. Even when those chairs are a little cold, they make sure you feel warm and comfortable offering blankets, pillows, and just overall care that makes a difference. That level of attention does not go unnoticed. The dentists and hygienists are ALL so awesome. Professional, kind, and genuinely caring. They don’t just treat you like a patient they treat you like a person. If you’re nervous or anxious, they will literally comfort you… yes, even hold your hand while explaining what’s going on and what needs to be corrected. They’re also extremely professional and prepared knowing they’re trained and ready for anything (even in those “I might faint” moments 😅) gives an extra layer of reassurance. The hygienists are just as incredible such a great group of young women who make the experience smooth and enjoyable. I love that they let you relax and watch TV during your visit (shoutout to my Young Sheldon episodes 😂). Overall, I truly appreciate the professionalism, warmth, accountability, and growth this office has shown. I recommend them not because they claim to be perfect, but because they are willing to improve, care, and show up better for their patients and that speaks volumes.
Response from owner
March 3, 2026
amy cavanaugh
They were great. I was in a dental crisis and they resolved my problem with no judgement for an affordable price.
Response from owner
December 9, 2025
Annette Wagner
Referred through the VA and enjoy every visit!
Response from owner
April 7, 2026
Barrett Healy
Always a professional environment, with a stellar outcome!
Response from owner
March 31, 2026
Ed Mowat
Excellent customer service and overall patient care!! Dr. Barker is awesome!!
Response from owner
July 12, 2024
Mr Law
Mrs Gabriela Solis is very knowledgeable and has good people skills.Explains options well and with enthusiasm.I felt that she was sincere and trustworthy. .
Response from owner
March 17, 2026
johnrichard gernhard
Their the best
Response from owner
March 31, 2026
Tahisha Black Queen Johnson
No written review
James Tann
Jacksonville Complete Dentistry is a very pleasant from the greetings at the front counter to the Doctors/ Dentists. They are Very Professional from minor work to major surgery . I highly recommend this Dentistry!!!
Response from owner
July 17, 2025
Norman
Lindsey has been my dental hygienist for over a year. She has consistently provided exceptional dental care, ensuring the optimal health of my teeth. Her expertise and dedication make her the most proficient dental hygienist I have encountered.
Response from owner
March 31, 2026
Shawn Tyrell
My experience at this office left me feeling uncomfortable and concerned about billing transparency and communication. During my first of two cleaning appointments, I was told I owed $151 for cleaning on one side. After questioning the charge, the amount was reduced to $118 for both sides. This sudden change created confusion and made me question the accuracy of the billing. I was also told ahead of time that my cleaning would be split into two visits because numbing would be required. However, once seated for treatment, I was asked whether I wanted numbing, which contradicted what had previously been explained. Due to these inconsistencies and lack of clarity, I chose to cancel the appointment. I believe patients deserve clear communication, consistent treatment planning, and accurate billing from the start.
Response from owner
March 31, 2026
Lawton Johnson
Best dental office in JAX! Great staff and customer service with excellent care.
Response from owner
March 31, 2026
len Neo
No written review
Evelyn Delgado
The staff and the dentist are all really nice and they are always on time with their appointments. However every time I have something done I am in pain for days!
Response from owner
March 24, 2026
Sherwyn Pasion
No written review
Floyd Rowe
Great staff excellent service top of the line equipment.
Response from owner
July 12, 2024
Cindy Landenberger
Always friendly and helpful. Best dentist I’ve ever been to. Highly recommend!
Response from owner
March 24, 2026
jisung moon
Dr. A and the rest of the staff here were amazing. Dr. A was great about explaining everything going on. The staff helped me verify my insurance, and were great about treatment plans and what insurance would cover.
Response from owner
March 24, 2026
Matthew Stone
No written review
Response from owner
February 13, 2020
Denise Cairns
No written review
Matthew Drummond
The staff is excellent. The Techs and Dentists are very well trained. I always have a great experience when I go to JCD!
Response from owner
March 17, 2026
Halloween 2020
No written review
Coffee Lover
No written review
Sawyer Coulbourne
No written review
Claudius Albury
Outstanding service
Response from owner
July 12, 2024
Deborah Brooke
Everyone is friendly.and professional Takes away anxiety I have for a dentist appointment.
Response from owner
July 12, 2024
Michelle L
I loved this dentist office for years when I saw Dr. Barker. The hygienist Jessica is great - I have only good things to say about her. However, I saw new dentists my last few visits. At my last visit, I was told I needed 4 fillings at once after never needing any. I had 2 of them done, but then the office stopped accepting my insurance. I went to a new dentist in-network to get a new treatment plan for the other 2 teeth. The new dentist stated I didn’t need any fillings and the 2 that Jacksonville Complete Dentistry had done were so surface level it was more like a sealant and one was a sealant with stain remaining underneath. So caution - get a second opinion if you go here and suddenly need a lot of work.
Response from owner
March 3, 2026
Kacy Dawson
Very professional experience and I trust my retired navy dentist.
Response from owner
March 3, 2026
Dan Fillion
Great staff from the time you walk in and are greeted by the ladies at the front desk to the time you leave. Total professionals who make a visit to the dentist enjoyable!
Response from owner
September 4, 2024
Cory Peters
Great experience from start to finish. Friendly helpful staff. Quality of care top notch. My dentist “Sam” was awesome. And the billing process was thorough and well explained. This will be my dentist office from now on.
Response from owner
February 17, 2026
Robert Hyatt
I have been coming here for the past year. They are efficient! We came up with a procedure time line and they did their best to stay on track. They repaired 34 years of Military Service dental grinding and gave me a smile again.
Response from owner
July 17, 2025
Christian Kaboloto
This is very clean dentists facility and they do great work for your smile, Jessica was very gentle and polite when working in my teeth. I highly recommend this dentistry to everyone who care about their smile and keeping health teeth.
Response from owner
July 17, 2025
Joshua Gardner
No written review
Joshua Gardner
No written review
Arthur Parks
Always an awesome experience. I want to especially thank my hygienist Alyssa Kravchenko for being so kind and informative. She is the greatest makes me feel at ease.She has a patient for life in me.
Response from owner
February 3, 2026
becky walker
I love this dentistry. They are very honest. Don’t try to push things on you that you don’t need. They’re very punctual and everyone is very friendly.
Response from owner
February 17, 2026
steven mull
No written review
Xiu Zhang
I've always had great experiences here at Jax Complete Dentistry. From the moment I walked in, the entire team made me feel welcomed, comfortable, and genuinely cared for. Chery went out of her way to ask about the essential oil I noticed at the entrance just because I was curious, such a small detail, but it really showed how thoughtful and attentive the staff are. Jayla was amazing at setting clear expectations from the start. As she walked me to the exam room, she explained the plan for the day, and at every step she let me know what was coming next, which gave me real peace of mind and made the whole visit stress-free. And Dr. Simon is hands down the friendliest, nicest dentist I’ve ever met. He somehow makes it feel less like a dental appointment and more like you’re just hanging out with a group of friends who happen to be taking great care of your teeth. Professional, kind, and genuinely fun to talk to. If you’re looking for a dental office that feels warm, welcoming, and human, this is it. I’m so grateful for this team and can’t recommend them enough! 🦷✨
Response from owner
February 3, 2026
Derrick Cotman
Great staff, my hygienist was off the chain, great job, and the young lady that cleaned my teeth.👏🏾👏🏾👏🏾
Response from owner
July 12, 2024
Billie Swain
Jessica, you did a great job. I was cleaning my teeth very nice and polite young lady thank you.
Response from owner
July 12, 2024
Amanda Wilkinson
Was a great experience Dr Posze was amazing made me feel very comfortable and very caring.
Response from owner
February 17, 2026