Jacksonville Complete Dentistry

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All reviews

999 verified reviews, 4.8★ average, sorted by most recent.

Showing 51100 of 999 reviews.

March 25, 2026

James Tann

Jacksonville Complete Dentistry is a very pleasant from the greetings at the front counter to the Doctors/ Dentists. They are Very Professional from minor work to major surgery . I highly recommend this Dentistry!!!

Response from owner

Thank you for your generous review! We’re delighted to know our team’s professionalism and welcoming atmosphere made a positive impression, and we truly appreciate your recommendation.

July 17, 2025

March 25, 2026

Norman

Lindsey has been my dental hygienist for over a year. She has consistently provided exceptional dental care, ensuring the optimal health of my teeth. Her expertise and dedication make her the most proficient dental hygienist I have encountered.

Response from owner

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Lindsey has consistently provided exceptional care and made such a positive impact on your dental health. Her dedication and expertise truly mean a lot, and we’ll be sure to pass along your kind words. We appreciate your trust in our team! 😊

March 31, 2026

March 25, 2026

Shawn Tyrell

My experience at this office left me feeling uncomfortable and concerned about billing transparency and communication. During my first of two cleaning appointments, I was told I owed $151 for cleaning on one side. After questioning the charge, the amount was reduced to $118 for both sides. This sudden change created confusion and made me question the accuracy of the billing. I was also told ahead of time that my cleaning would be split into two visits because numbing would be required. However, once seated for treatment, I was asked whether I wanted numbing, which contradicted what had previously been explained. Due to these inconsistencies and lack of clarity, I chose to cancel the appointment. I believe patients deserve clear communication, consistent treatment planning, and accurate billing from the start.

Response from owner

Thank you for taking the time to share your experience. We’re very sorry to hear that your visit left you feeling uncomfortable and uncertain—especially when it comes to communication and billing clarity. We understand how confusing and frustrating it must have been to receive different information regarding your charges and treatment plan. You should always feel confident that costs are clearly explained and consistent, and that the care being recommended aligns with what was discussed beforehand. We regret that this was not your experience. Your feedback about the change in pricing, the explanation around splitting the cleaning, and the confusion regarding numbing is important. These are areas where clear, consistent communication is essential, and we appreciate you bringing this to our attention so it can be addressed internally. We’re sorry we lost the opportunity to complete your care, but we respect your decision and appreciate your honest feedback. We wish you the very best moving forward.

March 31, 2026

March 24, 2026

Lawton Johnson

Best dental office in JAX! Great staff and customer service with excellent care.

Response from owner

Thank you so much for the amazing feedback! We’re thrilled to be considered the best in JAX—it truly means a lot. We’re glad you had a great experience with our team and appreciate your support! 😊🦷

March 31, 2026

March 24, 2026

len Neo

No written review

March 23, 2026

Evelyn Delgado

The staff and the dentist are all really nice and they are always on time with their appointments. However every time I have something done I am in pain for days!

Response from owner

Thank you for sharing your experience—we truly appreciate your honesty. We’re glad to hear you’ve had positive interactions with our team and that appointments have been timely, but we’re sorry to hear about the discomfort you’ve been experiencing afterward. Lingering pain isn’t something we want for our patients. Everyone’s sensitivity and healing response can be different, but your comfort is very important to us. This is something we’d definitely want to look into further so we can better understand what’s causing it and how to make your future visits more comfortable. We encourage you to let us know before or during your next visit so we can adjust your care plan, discuss pain management options, and ensure you feel as comfortable as possible both during and after treatment.

March 24, 2026

March 22, 2026

Sherwyn Pasion

No written review

March 22, 2026

Floyd Rowe

Great staff excellent service top of the line equipment.

Response from owner

Thank you for your review! We’re delighted to know our team’s dedication and service left a positive impression.

July 12, 2024

March 20, 2026

Cindy Landenberger

Always friendly and helpful. Best dentist I’ve ever been to. Highly recommend!

Response from owner

Thank you so much for your kind words and recommendation! We’re thrilled to hear you’ve had such a positive experience and feel well cared for by our team. 😊

March 24, 2026

March 18, 2026

jisung moon

Dr. A and the rest of the staff here were amazing. Dr. A was great about explaining everything going on. The staff helped me verify my insurance, and were great about treatment plans and what insurance would cover.

Response from owner

Thank you for sharing your experience! We’re so glad to hear that Dr. A and the team made everything clear and easy to understand. It’s great that the staff could help with insurance and treatment planning—that’s such an important part of a smooth visit. We truly appreciate your kind words! 😊

March 24, 2026

March 16, 2026

Matthew Drummond

The staff is excellent. The Techs and Dentists are very well trained. I always have a great experience when I go to JCD!

Response from owner

Thank you so much for your kind words! We’re thrilled to hear you consistently have great experiences at JCD. It means a lot to know you feel confident in our team’s training and care—we truly appreciate your trust! 😊🦷

March 17, 2026

March 8, 2026

Claudius Albury

Outstanding service

Response from owner

Thank you, Claudius, for your fantastic feedback! We're thrilled to hear that you received outstanding service. Your support means a lot to us, and we look forward to seeing you again!

July 12, 2024

March 8, 2026

Deborah Brooke

Everyone is friendly.and professional Takes away anxiety I have for a dentist appointment.

Response from owner

Thank you for your kind words! We’re so glad our team’s friendliness and professionalism helped make your visit a more comfortable experience.

July 12, 2024

March 2, 2026

Michelle L

I loved this dentist office for years when I saw Dr. Barker. The hygienist Jessica is great - I have only good things to say about her. However, I saw new dentists my last few visits. At my last visit, I was told I needed 4 fillings at once after never needing any. I had 2 of them done, but then the office stopped accepting my insurance. I went to a new dentist in-network to get a new treatment plan for the other 2 teeth. The new dentist stated I didn’t need any fillings and the 2 that Jacksonville Complete Dentistry had done were so surface level it was more like a sealant and one was a sealant with stain remaining underneath. So caution - get a second opinion if you go here and suddenly need a lot of work.

Response from owner

Thank you for taking the time to share your experience in such detail. We truly appreciate your years of trust in our office and your kind words about Jessica—she’ll be glad to hear that her care made such a positive impression. We’re very sorry to hear about the frustration and confusion surrounding your recent treatment and the insurance change. We understand how concerning it can be to receive differing opinions, and we respect your decision to seek a second evaluation. Dentistry can sometimes involve differences in clinical judgment, especially when it comes to early or surface-level findings, but your comfort and confidence in your care are always paramount. We appreciate you sharing this feedback, as it helps us reflect and improve communication and clarity around treatment recommendations. We wish you the very best with your ongoing dental care and thank you again for being open about your experience.

March 3, 2026

February 25, 2026

Kacy Dawson

Very professional experience and I trust my retired navy dentist.

Response from owner

Thank you for sharing! We’re glad to hear you had a very professional experience and felt confident in the care you received. Your trust means a great deal to us, and we truly appreciate your kind words.

March 3, 2026

February 20, 2026

Dan Fillion

Great staff from the time you walk in and are greeted by the ladies at the front desk to the time you leave. Total professionals who make a visit to the dentist enjoyable!

Response from owner

Thanks, Dan! We're so glad you had a fun and educational visit with us! 😊 We love that you enjoyed the artwork in our procedure rooms—it's one of our favorite touches. We look forward to making your next visit just as great!

September 4, 2024

February 17, 2026

Cory Peters

Great experience from start to finish. Friendly helpful staff. Quality of care top notch. My dentist “Sam” was awesome. And the billing process was thorough and well explained. This will be my dentist office from now on.

Response from owner

Thank you for your kind words! We’re so happy to hear you had a wonderful experience and felt well cared for by our team. We truly appreciate you taking the time to share your feedback.

February 17, 2026

February 12, 2026

Robert Hyatt

I have been coming here for the past year. They are efficient! We came up with a procedure time line and they did their best to stay on track. They repaired 34 years of Military Service dental grinding and gave me a smile again.

Response from owner

Hi Robert, thank you so much for your thoughtful review and for your military service! 🇺🇸 We’re honored to have helped restore your smile and appreciate your trust in us over the past year. We’ll keep doing our best to stay on track with your care!

July 17, 2025

February 6, 2026

Christian Kaboloto

This is very clean dentists facility and they do great work for your smile, Jessica was very gentle and polite when working in my teeth. I highly recommend this dentistry to everyone who care about their smile and keeping health teeth.

Response from owner

Thank you for your kind words! We’re so glad you enjoyed your experience with us, and we appreciate you trusting our team with your smile.

July 17, 2025

January 30, 2026

Arthur Parks

Always an awesome experience. I want to especially thank my hygienist Alyssa Kravchenko for being so kind and informative. She is the greatest makes me feel at ease.She has a patient for life in me.

Response from owner

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that you consistently have such a positive experience and feel comfortable during your visits. Your kind words about your hygienist truly mean a lot, and we’re grateful for the trust you place in our team. We look forward to continuing to care for you!

February 3, 2026

January 29, 2026

becky walker

I love this dentistry. They are very honest. Don’t try to push things on you that you don’t need. They’re very punctual and everyone is very friendly.

Response from owner

Thank you for sharing this! We’re so glad you appreciate our honest, patient-first approach. Providing timely care in a friendly, pressure-free environment is very important to us, and it means a lot to know that came through during your visit.

February 17, 2026

January 19, 2026

Xiu Zhang

I've always had great experiences here at Jax Complete Dentistry. From the moment I walked in, the entire team made me feel welcomed, comfortable, and genuinely cared for. Chery went out of her way to ask about the essential oil I noticed at the entrance just because I was curious, such a small detail, but it really showed how thoughtful and attentive the staff are. Jayla was amazing at setting clear expectations from the start. As she walked me to the exam room, she explained the plan for the day, and at every step she let me know what was coming next, which gave me real peace of mind and made the whole visit stress-free. And Dr. Simon is hands down the friendliest, nicest dentist I’ve ever met. He somehow makes it feel less like a dental appointment and more like you’re just hanging out with a group of friends who happen to be taking great care of your teeth. Professional, kind, and genuinely fun to talk to. If you’re looking for a dental office that feels warm, welcoming, and human, this is it. I’m so grateful for this team and can’t recommend them enough! 🦷✨

Response from owner

Thank you so much for taking the time to share such a thoughtful and detailed review! We’re truly grateful for your kind words and are so glad to hear that you felt welcomed, comfortable, and well cared for throughout your visit. Creating a warm, attentive, and stress-free environment is always our goal, and it means a lot to know that those little details made a difference for you. We really appreciate your recommendation and your trust in our team. Feedback like this is incredibly meaningful to all of us, and we look forward to continuing to provide you with the same positive experience in the future

February 3, 2026

January 16, 2026

Derrick Cotman

Great staff, my hygienist was off the chain, great job, and the young lady that cleaned my teeth.👏🏾👏🏾👏🏾

Response from owner

Thank you, Derrick, for your awesome feedback! We're glad to hear that you had a great experience with our staff and that your hygienist did such a fantastic job. Your support means a lot to us, and we look forward to seeing you again!

July 12, 2024

January 15, 2026

Billie Swain

Jessica, you did a great job. I was cleaning my teeth very nice and polite young lady thank you.

Response from owner

Thank you, Billie, for your kind words! We’re thrilled to hear that you had a great experience and that Alyssa did an excellent job cleaning your teeth. Your appreciation means a lot to us, and we look forward to seeing you again!

July 12, 2024

January 14, 2026

Amanda Wilkinson

Was a great experience Dr Posze was amazing made me feel very comfortable and very caring.

Response from owner

Thank you for sharing your experience! We’re so glad to hear you felt comfortable and well cared for during your visit. It’s wonderful to know the care you received made such a positive impression. We truly appreciate your kind words and look forward to seeing you again.

February 17, 2026

January 10, 2026

Gary Raisanen

I have had many good dentists over the last 60 + years. Lindsey and Dr. Sam however, are by far the best. They make you comfortable and are the textbook professionals!

Response from owner

Thank you so much for taking the time to share this. Hearing that, after so many years of dental care, you felt especially comfortable and well cared for truly means a lot to our team. We’re grateful for your trust and appreciate you recognizing the professionalism and care that go into each visit. We look forward to continuing to provide you with the same level of comfort and attention moving forward.

January 13, 2026

January 9, 2026

Earlene Mears

I have heard that this Dentistry is outstanding.. I filled out a form on line..The E mails, Tex’s that I received were almost every day…I was really going to make an appointment. But I explained I would contact them when I was ready.. That did not matter with this company.. Every day a phone call or text they would send me. RESULT I’M NOT INTERESTED !

Response from owner

Thank you for sharing your feedback. We’re sorry to hear that our follow-up communications felt excessive and led to a frustrating experience. Our intention is to be helpful and responsive to people who request information, but we understand that preferences for communication vary, and we regret that we missed the mark in your case. We appreciate you bringing this to our attention, as it helps us improve how we respect individual boundaries and timing. If you ever reconsider in the future, we’d be happy to assist on your terms. We wish you all the best.

January 13, 2026

January 6, 2026

Roberto Calzadilla

Excellent customer service and professionalism.

Response from owner

Thank you, Roberto, for your great feedback! We're thrilled to hear that you experienced excellent customer service and professionalism. We appreciate your support and look forward to serving you again!

July 12, 2024

January 6, 2026

Tiffany Snow

I scheduled a cleaning over the phone, but when I came in, I was given an exam. I was told afterwards that a cleaning can only be administered after the exam, but they didn't have an actual cleaning appointment scheduled for me once the exam was over, even though that's what I came in to get. After I paid, Gabriela was incredibly rude when I asked her to email me the results of my exam, and had me leave before sending everything so that she could attend to another patient. If you need documents sent over, ask for them before you pay. I don't recommend coming here as this office doesn't communicate its requirements properly to new patients.

Response from owner

Thank you for taking the time to share your feedback. We’re sorry to hear that your visit did not meet your expectations and that there was frustration surrounding your appointment. For new patients, our standard process requires an initial exam before a cleaning can be performed, as this allows the provider to ensure appropriate and safe care. We regret that this requirement was not clearly communicated to you at the time of scheduling, and we understand how that could be disappointing when you were expecting a cleaning that day. We also apologize if our communication at checkout felt rushed or discourteous. That is not the level of service we strive to provide, and we appreciate you bringing this to our attention so we can address it with our team. Your feedback is valuable and helps us improve how we communicate with new patients moving forward. If you would like to discuss your experience further or need assistance with your records, we encourage you to contact our office directly so we can help resolve this.

January 6, 2026

January 5, 2026

Hardy Brannon

I would highly recommend Dr. Barker's office to my family and friends and anyone else. The office staff were very nice and helpful . Dr. Barker and Gabby were very good at their jobs and made a great team. Thanks again!!!

Response from owner

Thank you for your generous review! We’re so glad our team’s professionalism and teamwork made a positive impression, and we truly appreciate your recommendation.

July 17, 2025

January 5, 2026

James Mast

I highly recommend them. Very nice and competent people. Didn't have to wait once I arrived and everything that I was concerned about was taken care of.

Response from owner

Thank you so much for your kind words and recommendation. We’re happy to hear that you had a positive experience and that our team was able to address all of your concerns efficiently. We truly appreciate you taking the time to share your feedback and look forward to continuing to provide you with excellent care.

January 6, 2026

January 5, 2026

Gina Tunsill

Dr. Sam Posze at Jacksonville Complete Dentistry is truly exceptional. From the moment I walked in, he was extremely professional, kind, and went far beyond the call of duty to educate me every step of the way. Because of past horrific dental experiences, I was absolutely petrified to have any dental work done. Dr. Sam was incredibly understanding, patient, and took extra steps to ensure I felt safe, heard, and comfortable throughout the entire process. I was also extremely impressed by his communication with his support staff and how seamlessly they worked together as a team—it was clear that mutual respect and care for the patient are top priorities in this practice. Dr. Sam exemplifies what a compassionate, ethical, and highly skilled dentist should be. I cannot recommend him and Jacksonville Complete Dentistry enough to anyone, especially those who struggle with dental anxiety.

Response from owner

Thank you so much for taking the time to share such a thoughtful and meaningful review. We are truly honored by your kind words and grateful for the trust you placed in Dr. Sam and our team. Providing a safe, compassionate, and educational experience—especially for patients with dental anxiety—is something we take very seriously, and it means a great deal to know that you felt heard, comfortable, and supported throughout your visit. We’re also proud of our team’s collaboration and commitment to patient-centered care, and your recognition of that is deeply appreciated. Thank you again for your recommendation. We look forward to continuing to care for you and are always here should you need us.

January 6, 2026

December 17, 2025

Roguens Stinvil

I had a great experience at Jacksonville Complete Dentistry . The staffs were highly professional, welcoming, and attentive throughout my visit. The facility was exceptionally clean, well-organized, and conveniently located in a safe area, which made the experience even more comfortable. I would confidently recommend Jacksonville Complete Dentistry to anyone seeking quality dental care.

Response from owner

Wow! Thank you for kind words. We can't wait for your next visit with us. It was a pleasure serving you.

December 17, 2025

December 10, 2025

Vadim Cheban

Had a great visit yesterday. Jessica is definitely the best hygienist I have ever had. Thank you guys!

Response from owner

Thank you so much for the kind words! We’re really glad you had a great visit and felt well taken care of. Our team truly appreciates you taking the time to share your experience, and we look forward to seeing you again.

January 6, 2026

November 25, 2025

Stephen Piron

Very competent and customer focused people.

Response from owner

We appreciate your thoughtful feedback. Our team strives to provide attentive, high-quality care for every patient.

July 17, 2025

November 25, 2025

Michele DeBacco

Today was the first day I met Dr. Sam at Complete Dental. He was very professional and patient with me as a senior. He explained everything in language I could understand! Lol I was impressed with how thorough he was with his initial examination of my lips, my gums, my teeth, my neck, my throat. All of my records were transferred, and the staff assured me they had everything; they as well were professional, kind, and gracious as I was established as a new patient.

Response from owner

Thank you so much for sharing your experience with us. We’re glad to hear your first visit went smoothly and that everything was explained in a clear and comfortable way. Our team works hard to make each appointment thorough and welcoming, especially for new patients, so it’s great to know you felt supported throughout the process. We appreciate you trusting us with your care and look forward to seeing you again.

December 9, 2025

November 14, 2025

Beth Miller

Always a pleasant and friendly experience!

Response from owner

Thank you for sharing your experience! We’re happy to hear your visits are always pleasant and friendly. We truly appreciate your kind words.

December 9, 2025

November 14, 2025

Natasha Williams

The absolute BEST!! Just like most people, even if nothing is wrong, I still get nervous going to the Dentist. Dr. Sam and his team are amazing at calming the dental jitters and making you comfortable in the chair! Can't wait to go back for my full exam and cleaning. 10/10 recommended!

Response from owner

Thank you for such a kind review! We’re really glad to hear that your visit helped ease some of that normal dental anxiety — feeling comfortable in the chair makes all the difference. We appreciate you sharing your experience and look forward to welcoming you back for your full exam and cleaning.

December 9, 2025

November 13, 2025

thatboi polo

Pleasant atmosphere Knowledgeable staff We were treated with kindness and respect

Response from owner

Thank you for sharing your experience with us. We’re glad to hear the atmosphere felt welcoming and that our team made you feel respected and well cared for. We truly appreciate your feedback.

December 9, 2025

November 1, 2025

Lori Rose

No written review

Response from owner

Thank you, Lori, for the 5-star rating! We're delighted to know that you're satisfied with our care. We appreciate your support and look forward to serving you again!

July 12, 2024

October 28, 2025

Cathy Miller

Please check your insurance to make sure you are still in network. I’ve been a patient for years and used my benefits earlier this year with no issues. Showed up for my appointment recently and was told my insurance is now out of network and had to make a payment I wasn’t expecting.

Response from owner

Thank you for sharing your feedback. We understand how unexpected insurance changes can be frustrating. We always encourage patients to confirm their coverage with their insurance provider prior to appointments, and our team is happy to assist with any questions about benefits or payments. We appreciate you taking the time to let us know.

December 9, 2025

October 23, 2025

Adam Court

Great experience all around as aways!!! Thank You!!!

Response from owner

Thank you, Adam, for your fantastic feedback! We're thrilled to hear that you received outstanding care. Your support means a lot to us, and we look forward to seeing you again!

July 12, 2024

October 20, 2025

E C (EC)

Scam artists! Went in for my annual cleaning that should covered by insurance at 100%. They say now I owe them money and when I asked then about it, Daniella from “billing” said they over charge the insurance companies to see what they can get them to pay and then pick and choose what amount left over they decide to write off and what they want to bill the customer.

Response from owner

We appreciate you sharing your feedback. We strive to be transparent with our billing and insurance processes and encourage anyone with questions about charges or coverage to contact our office directly. Our team is always happy to review accounts and assist with any concerns personally.

December 9, 2025

October 16, 2025

Bryan Bratt

First time here and I had Dr Sam. After being a patient at a different provider and having not great experience I feel like this has been a great change of pace. Sam definitely has the attitude of wanting to help and address issues before addressing anything else.

Response from owner

Thank you so much for sharing your experience and for giving our office the opportunity to care for you! We’re so glad to hear that your first visit with Dr. Sam was a positive one. Our team truly values a patient-first approach, and it’s wonderful to know you felt that care and attention from the start. We appreciate your trust in us and look forward to continuing to provide you with the best possible care at every visit!

October 21, 2025

October 15, 2025

ryan osobrne

I’d recommend. Had a great dentist when I went for x rays

Response from owner

Thank you for your kind words! We’re glad to hear your visit went smoothly and that you felt well cared for. We appreciate your recommendation and look forward to seeing you again.

December 9, 2025

October 10, 2025

Kristin DuFour

We felt like family, the whole experience from the time we walked in the door till the time we left was so comfortable detailed everything was explained on the entire process of making my teeth beautiful again I have been in so much pain and terrified of Dentist and this is the first time I look forward to coming back and having my wisdom teeth pulled along with braces we thank you so much. I hope everybody comes here and feels the same way we do.

Response from owner

Thank you so much for sharing your wonderful experience with us! We’re so happy to hear that you felt comfortable and cared for from start to finish — that’s exactly what we strive for with every patient who walks through our doors. Knowing that we could help ease your dental fears and bring you relief means the world to our entire team. We’re excited to continue your smile journey and truly appreciate your trust and kind words. Thank you for recommending us — we look forward to seeing you again soon!

October 21, 2025

October 9, 2025

Arthur Anderson

I was seeing right away for what I thought was an emergency

Response from owner

Thanks for the review! We're glad we could assist you promptly. Your peace of mind is important, and we're here to support you with any dental needs you have!

October 18, 2024

October 8, 2025

Kacy

Very professional and cordial

Response from owner

Thank you for your feedback! We’re happy to hear that your visit felt professional and welcoming. We appreciate you taking the time to share your experience.

December 9, 2025

October 6, 2025

Harold Lester

Excellent!

Response from owner

Thank you for your kind feedback! We’re glad to hear you had a positive experience and appreciate you sharing your thoughts.

December 9, 2025

September 30, 2025

richard cosom

Polite,, friendly and professional

Response from owner

Thank you for your kind words! We’re glad our team could provide a polite, friendly, and professional experience for you. We truly appreciate your feedback.

December 9, 2025