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Jacksonville Complete Dentistry

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All reviews

1,000 verified reviews, 4.8★ average, sorted by most recent.

Showing 101150 of 1,000 reviews.

January 10, 2026

Gary Raisanen

I have had many good dentists over the last 60 + years. Lindsey and Dr. Sam however, are by far the best. They make you comfortable and are the textbook professionals!

Response from owner

Thank you so much for taking the time to share this. Hearing that, after so many years of dental care, you felt especially comfortable and well cared for truly means a lot to our team. We’re grateful for your trust and appreciate you recognizing the professionalism and care that go into each visit. We look forward to continuing to provide you with the same level of comfort and attention moving forward.

January 13, 2026

January 9, 2026

Earlene Mears

I have heard that this Dentistry is outstanding.. I filled out a form on line..The E mails, Tex’s that I received were almost every day…I was really going to make an appointment. But I explained I would contact them when I was ready.. That did not matter with this company.. Every day a phone call or text they would send me. RESULT I’M NOT INTERESTED !

Response from owner

Thank you for sharing your feedback. We’re sorry to hear that our follow-up communications felt excessive and led to a frustrating experience. Our intention is to be helpful and responsive to people who request information, but we understand that preferences for communication vary, and we regret that we missed the mark in your case. We appreciate you bringing this to our attention, as it helps us improve how we respect individual boundaries and timing. If you ever reconsider in the future, we’d be happy to assist on your terms. We wish you all the best.

January 13, 2026

January 6, 2026

Roberto Calzadilla

Excellent customer service and professionalism.

Response from owner

Thank you, Roberto, for your great feedback! We're thrilled to hear that you experienced excellent customer service and professionalism. We appreciate your support and look forward to serving you again!

July 12, 2024

January 6, 2026

Tiffany Snow

I scheduled a cleaning over the phone, but when I came in, I was given an exam. I was told afterwards that a cleaning can only be administered after the exam, but they didn't have an actual cleaning appointment scheduled for me once the exam was over, even though that's what I came in to get. After I paid, Gabriela was incredibly rude when I asked her to email me the results of my exam, and had me leave before sending everything so that she could attend to another patient. If you need documents sent over, ask for them before you pay. I don't recommend coming here as this office doesn't communicate its requirements properly to new patients.

Response from owner

Thank you for taking the time to share your feedback. We’re sorry to hear that your visit did not meet your expectations and that there was frustration surrounding your appointment. For new patients, our standard process requires an initial exam before a cleaning can be performed, as this allows the provider to ensure appropriate and safe care. We regret that this requirement was not clearly communicated to you at the time of scheduling, and we understand how that could be disappointing when you were expecting a cleaning that day. We also apologize if our communication at checkout felt rushed or discourteous. That is not the level of service we strive to provide, and we appreciate you bringing this to our attention so we can address it with our team. Your feedback is valuable and helps us improve how we communicate with new patients moving forward. If you would like to discuss your experience further or need assistance with your records, we encourage you to contact our office directly so we can help resolve this.

January 6, 2026

January 5, 2026

Hardy Brannon

I would highly recommend Dr. Barker's office to my family and friends and anyone else. The office staff were very nice and helpful . Dr. Barker and Gabby were very good at their jobs and made a great team. Thanks again!!!

Response from owner

Thank you for your generous review! We’re so glad our team’s professionalism and teamwork made a positive impression, and we truly appreciate your recommendation.

July 17, 2025

January 5, 2026

James Mast

I highly recommend them. Very nice and competent people. Didn't have to wait once I arrived and everything that I was concerned about was taken care of.

Response from owner

Thank you so much for your kind words and recommendation. We’re happy to hear that you had a positive experience and that our team was able to address all of your concerns efficiently. We truly appreciate you taking the time to share your feedback and look forward to continuing to provide you with excellent care.

January 6, 2026

January 5, 2026

Gina Tunsill

Dr. Sam Posze at Jacksonville Complete Dentistry is truly exceptional. From the moment I walked in, he was extremely professional, kind, and went far beyond the call of duty to educate me every step of the way. Because of past horrific dental experiences, I was absolutely petrified to have any dental work done. Dr. Sam was incredibly understanding, patient, and took extra steps to ensure I felt safe, heard, and comfortable throughout the entire process. I was also extremely impressed by his communication with his support staff and how seamlessly they worked together as a team—it was clear that mutual respect and care for the patient are top priorities in this practice. Dr. Sam exemplifies what a compassionate, ethical, and highly skilled dentist should be. I cannot recommend him and Jacksonville Complete Dentistry enough to anyone, especially those who struggle with dental anxiety.

Response from owner

Thank you so much for taking the time to share such a thoughtful and meaningful review. We are truly honored by your kind words and grateful for the trust you placed in Dr. Sam and our team. Providing a safe, compassionate, and educational experience—especially for patients with dental anxiety—is something we take very seriously, and it means a great deal to know that you felt heard, comfortable, and supported throughout your visit. We’re also proud of our team’s collaboration and commitment to patient-centered care, and your recognition of that is deeply appreciated. Thank you again for your recommendation. We look forward to continuing to care for you and are always here should you need us.

January 6, 2026

December 17, 2025

Roguens Stinvil

I had a great experience at Jacksonville Complete Dentistry . The staffs were highly professional, welcoming, and attentive throughout my visit. The facility was exceptionally clean, well-organized, and conveniently located in a safe area, which made the experience even more comfortable. I would confidently recommend Jacksonville Complete Dentistry to anyone seeking quality dental care.

Response from owner

Wow! Thank you for kind words. We can't wait for your next visit with us. It was a pleasure serving you.

December 17, 2025

December 12, 2025

M Grissett

No written review

December 10, 2025

Vadim Cheban

Had a great visit yesterday. Jessica is definitely the best hygienist I have ever had. Thank you guys!

Response from owner

Thank you so much for the kind words! We’re really glad you had a great visit and felt well taken care of. Our team truly appreciates you taking the time to share your experience, and we look forward to seeing you again.

January 6, 2026

December 10, 2025

Dani

No written review

December 4, 2025

Daniel Tederous

No written review

November 25, 2025

Stephen Piron

Very competent and customer focused people.

Response from owner

We appreciate your thoughtful feedback. Our team strives to provide attentive, high-quality care for every patient.

July 17, 2025

November 25, 2025

Michele DeBacco

Today was the first day I met Dr. Sam at Complete Dental. He was very professional and patient with me as a senior. He explained everything in language I could understand! Lol I was impressed with how thorough he was with his initial examination of my lips, my gums, my teeth, my neck, my throat. All of my records were transferred, and the staff assured me they had everything; they as well were professional, kind, and gracious as I was established as a new patient.

Response from owner

Thank you so much for sharing your experience with us. We’re glad to hear your first visit went smoothly and that everything was explained in a clear and comfortable way. Our team works hard to make each appointment thorough and welcoming, especially for new patients, so it’s great to know you felt supported throughout the process. We appreciate you trusting us with your care and look forward to seeing you again.

December 9, 2025

November 19, 2025

kim stanley

No written review

November 14, 2025

Beth Miller

Always a pleasant and friendly experience!

Response from owner

Thank you for sharing your experience! We’re happy to hear your visits are always pleasant and friendly. We truly appreciate your kind words.

December 9, 2025

November 14, 2025

Natasha Williams

The absolute BEST!! Just like most people, even if nothing is wrong, I still get nervous going to the Dentist. Dr. Sam and his team are amazing at calming the dental jitters and making you comfortable in the chair! Can't wait to go back for my full exam and cleaning. 10/10 recommended!

Response from owner

Thank you for such a kind review! We’re really glad to hear that your visit helped ease some of that normal dental anxiety — feeling comfortable in the chair makes all the difference. We appreciate you sharing your experience and look forward to welcoming you back for your full exam and cleaning.

December 9, 2025

November 13, 2025

thatboi polo

Pleasant atmosphere Knowledgeable staff We were treated with kindness and respect

Response from owner

Thank you for sharing your experience with us. We’re glad to hear the atmosphere felt welcoming and that our team made you feel respected and well cared for. We truly appreciate your feedback.

December 9, 2025

November 1, 2025

Lori Rose

No written review

Response from owner

Thank you, Lori, for the 5-star rating! We're delighted to know that you're satisfied with our care. We appreciate your support and look forward to serving you again!

July 12, 2024

October 28, 2025

Rene fernando Martinez

No written review

Response from owner

Thank you for the fantastic rating!

February 16, 2021

October 28, 2025

Cathy Miller

Please check your insurance to make sure you are still in network. I’ve been a patient for years and used my benefits earlier this year with no issues. Showed up for my appointment recently and was told my insurance is now out of network and had to make a payment I wasn’t expecting.

Response from owner

Thank you for sharing your feedback. We understand how unexpected insurance changes can be frustrating. We always encourage patients to confirm their coverage with their insurance provider prior to appointments, and our team is happy to assist with any questions about benefits or payments. We appreciate you taking the time to let us know.

December 9, 2025

October 24, 2025

Lainey Davis

No written review

October 23, 2025

Adam Court

Great experience all around as aways!!! Thank You!!!

Response from owner

Thank you, Adam, for your fantastic feedback! We're thrilled to hear that you received outstanding care. Your support means a lot to us, and we look forward to seeing you again!

July 12, 2024

October 20, 2025

E C (EC)

Scam artists! Went in for my annual cleaning that should covered by insurance at 100%. They say now I owe them money and when I asked then about it, Daniella from “billing” said they over charge the insurance companies to see what they can get them to pay and then pick and choose what amount left over they decide to write off and what they want to bill the customer.

Response from owner

We appreciate you sharing your feedback. We strive to be transparent with our billing and insurance processes and encourage anyone with questions about charges or coverage to contact our office directly. Our team is always happy to review accounts and assist with any concerns personally.

December 9, 2025

October 16, 2025

Bryan Bratt

First time here and I had Dr Sam. After being a patient at a different provider and having not great experience I feel like this has been a great change of pace. Sam definitely has the attitude of wanting to help and address issues before addressing anything else.

Response from owner

Thank you so much for sharing your experience and for giving our office the opportunity to care for you! We’re so glad to hear that your first visit with Dr. Sam was a positive one. Our team truly values a patient-first approach, and it’s wonderful to know you felt that care and attention from the start. We appreciate your trust in us and look forward to continuing to provide you with the best possible care at every visit!

October 21, 2025

October 15, 2025

ryan osobrne

I’d recommend. Had a great dentist when I went for x rays

Response from owner

Thank you for your kind words! We’re glad to hear your visit went smoothly and that you felt well cared for. We appreciate your recommendation and look forward to seeing you again.

December 9, 2025

October 10, 2025

Kristin DuFour

We felt like family, the whole experience from the time we walked in the door till the time we left was so comfortable detailed everything was explained on the entire process of making my teeth beautiful again I have been in so much pain and terrified of Dentist and this is the first time I look forward to coming back and having my wisdom teeth pulled along with braces we thank you so much. I hope everybody comes here and feels the same way we do.

Response from owner

Thank you so much for sharing your wonderful experience with us! We’re so happy to hear that you felt comfortable and cared for from start to finish — that’s exactly what we strive for with every patient who walks through our doors. Knowing that we could help ease your dental fears and bring you relief means the world to our entire team. We’re excited to continue your smile journey and truly appreciate your trust and kind words. Thank you for recommending us — we look forward to seeing you again soon!

October 21, 2025

October 9, 2025

Arthur Anderson

I was seeing right away for what I thought was an emergency

Response from owner

Thanks for the review! We're glad we could assist you promptly. Your peace of mind is important, and we're here to support you with any dental needs you have!

October 18, 2024

October 8, 2025

Kacy

Very professional and cordial

Response from owner

Thank you for your feedback! We’re happy to hear that your visit felt professional and welcoming. We appreciate you taking the time to share your experience.

December 9, 2025

October 1, 2025

JerseyJoe

No written review

September 30, 2025

richard cosom

Polite,, friendly and professional

Response from owner

Thank you for your kind words! We’re glad our team could provide a polite, friendly, and professional experience for you. We truly appreciate your feedback.

December 9, 2025

September 25, 2025

marisol rios

Hello, I really enjoy coming to this dental office and have always had a great experience. However, I recently changed my dental insurance plan, and unfortunately, I wasn’t aware that my new plan is not in-network with your office. I had made an appointment and even left work early to make it on time, only to find out upon arrival that I would be charged out of pocket for the cleaning. I wish I had known this in advance to avoid the inconvenience. Just wanted to share this feedback in hopes it might help improve communication around insurance coverage in the future. Thank you.

Response from owner

Hello Marisol, Thank you so much for your kind words about our team and for sharing your feedback. We truly appreciate you taking the time to let us know about your experience. We completely understand how frustrating insurance issues can be, especially when plans or coverage change. While it is ultimately each patient’s responsibility to verify insurance coverage and confirm which providers are in-network, our office does offer insurance verification as a courtesy to help make things easier whenever possible. Unfortunately, insurance networks can change frequently and not all plans provide up-to-date information to dental offices in advance. We’re sorry for any inconvenience this situation caused and truly value your continued trust in our care. Please don’t hesitate to reach out to our front office team if you’d like any help reviewing your current plan or exploring options for future visits. Warm regards!

October 21, 2025

September 20, 2025

JERRY STALNAKER

Dr Montoya and his staff were outstanding. They showed a genuine interest in helping me. Not only that, but they had state of the art equipment to use. The entire experience was Excellent!

Response from owner

Your feedback is truly appreciated. Our team works hard to combine advanced tools with compassionate care, and it’s wonderful to hear that came through in your visit.

May 21, 2025

September 19, 2025

Bruce Lee

No written review

September 15, 2025

Michael D. Love

1st Class Professional Team, providing 1st Class Professional service. I highly recommend Jacksonville Complete Dentistry for all your dental needs.

Response from owner

Thank you for the amazing rating!

November 22, 2019

September 15, 2025

Denise Mullins

Everybody there is great. I don’t mind going to the dentist at all. A very pain free cleaning.

Response from owner

Thank you for your thoughtful feedback! We’re happy to hear you had a smooth cleaning and that our team made your visit a positive one.

September 23, 2025

September 12, 2025

Travanda Burton

No written review

August 31, 2025

Walter Lee Edwards III

No written review

August 28, 2025

Corey Russi

No written review

August 28, 2025

Cheryl English

JCD Team Rocks!

Response from owner

Love hearing that! We’ll be sure to share your kind words with the team.

September 9, 2025

August 27, 2025

Robert Perreault

Professional and careing.

Response from owner

Thank you for your kind words! Our team is dedicated to providing professional and compassionate care for everyone who visits our office.

July 12, 2024

August 26, 2025

Allen Williams

What an Awesome experience! Very professional and make you feel like family. Would definitely recommend thank them for all your dental needs.

Response from owner

Thank you for your thoughtful feedback! We’re dedicated to creating a professional, welcoming environment where everyone feels comfortable and supported.

August 28, 2025

August 21, 2025

Jean McCall

I always have a great experience!

Response from owner

Thank you for taking the time to leave a review! We’re glad to know your experiences with us have been positive.

August 28, 2025

August 21, 2025

Nancy Shroka

No written review

Response from owner

Thank you for leaving us 5 stars! We’re committed to providing excellent service for everyone.

July 17, 2025

August 21, 2025

Victor Arteaga

Great experience, got me in same day, and got my tooth extracted at an affordable price. So grateful words can’t express it

Response from owner

Thank you for your thoughtful review! Creating a supportive and welcoming environment is always our priority.

August 28, 2025

August 19, 2025

Randall King

Great experience, From checking in all the way through the cleaning and the check up. Their team was professional, courteous, and helpful.

Response from owner

We truly appreciate your kind feedback. Our team works hard to make every visit a positive and comfortable experience.

August 28, 2025

August 13, 2025

Eric Maston

No written review

Response from owner

Thank you for the 5-star rating! We truly appreciate your support.

August 28, 2025

August 3, 2025

Anthony Brown

Great experience with a professional staff. From check-in to my actual cleaning, all went smoothly. Thank you!

Response from owner

Thank you for sharing your experience! Providing excellent service and a smooth, professional visit is always our priority.

August 28, 2025

July 30, 2025

Don Carson

You gave me confidence that I wouldn’t have problems with the bridge when I’m having my operation this Friday.

Response from owner

Thank you for sharing your feedback! We’re glad to know you felt confident and supported during your experience with our team.

August 28, 2025

July 29, 2025

Ginny Perry

No written review

Response from owner

Thank you for the 5-star rating! We truly appreciate your support and confidence in our team.

August 28, 2025