Jacksonville Complete Dentistry

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All reviews

999 verified reviews, 4.8★ average, sorted by most recent.

Showing 201250 of 999 reviews.

March 19, 2025

Candice Bagby-Mcnair

The service is always great. I got implants today and was a little anxious, but Marisol was so kind and patient with me. Thank you again Marisol for just being comforting and so kind.

Response from owner

Thank you for the wonderful review, Candice! We're so glad to hear that Marisol was able to make your implant procedure a more comfortable experience. We always strive to make our patients feel at ease, and it's great to know that Marisol helped you feel calm and supported. We appreciate your kind words and look forward to seeing you again soon! 😊

April 30, 2025

March 14, 2025

Robert Sergent

This is a well run, highly professional dental practice. The staff is friendly and efficient. The reception area is comfortable and well decorated, the clinical areas are modern and well equipped. I feel I am getting the best care possible in this office

Response from owner

Thank you for the great review!

November 3, 2020

March 14, 2025

Ian Brophy

Best thing about this place is Lindsay, wonderful person chatty polite and very gentle with all the sharp instruments in your mouth.

Response from owner

Thank you, Ian! We're so glad to hear Lindsay made your visit a great one. She truly is wonderful, and we'll make sure to pass along your kind words! It’s always our goal to provide gentle, friendly care. Looking forward to seeing you again soon!

September 6, 2024

March 12, 2025

David ONeal

Outstanding Service, The whole staff was Professional and caring.

Response from owner

Thank you so much for the 5 stars, David! We truly appreciate your kind words. It's wonderful to hear that our team provided you with professional and caring service. We look forward to seeing you again at your next visit! 😊

April 30, 2025

March 10, 2025

Stacy Grinaker

I’m so thrilled to have found such an amazing dentist! In my experience, every employee goes out of their way to be positive, empathetic, and consistently deliver exceptional service every time I visit. HIGHLY recommend!

Response from owner

Thank you for such a glowing review! We’re delighted to hear that our team made you feel comfortable and confident. Your satisfaction is our top priority, and we’re grateful to have you as part of our dental family!

October 18, 2024

March 8, 2025

ARNOLD OSCARSON

The staff is very caring They engage with you making you feel comfortable

Response from owner

Thank you for the 5 stars, Arnold! We're so happy to hear that our team made you feel comfortable and cared for. Providing a welcoming and supportive environment is important to us, and we truly appreciate your feedback. We look forward to seeing you at your next visit! 😊

April 30, 2025

March 8, 2025

joselito delacruz

No written review

Response from owner

Thank you for the 5 stars, Joselito! We appreciate your support and look forward to seeing you again at your next visit! 😊

April 30, 2025

March 4, 2025

David Amador

Not the best experience....

Response from owner

Thanks, David! We're glad everything was good with your visit. Looking forward to seeing you again!

September 4, 2024

March 2, 2025

LF

Met the new guy at my most recent appointment...Dr. Jay. He's a great addition to the practice and I would gladly see him again. He gives a GREAT needle: absolutely painless. He's also very personable and charming, which certainly helps if you're a nervous patient.

Response from owner

Hi LF, thank you so much for the kind words! 😊 We’re thrilled to hear Dr. Jay made such a great impression with his care and charm. We look forward to seeing you again soon!

July 17, 2025

March 1, 2025

Shanequa Monds

I had my first visit here and have zero complaints. Everyone from the receptionist to the hygienist was extremely friendly. This is a great dental office.

Response from owner

Hi Shanequa, thank you so much for your wonderful review! 😊 We're thrilled your first visit was great and that our team made you feel so welcome. Looking forward to seeing you again soon!

July 17, 2025

February 26, 2025

erin lupo

I have been going here for years and Dr. Barker and his staff have always been wonderful! I am a big chicken when it comes to going to the dentist but they always make my visit a pleasant experience. I highly recommend them!!

Response from owner

Thank you, Erin, for your fantastic review! We’re so glad to hear that Dr. Barker and our staff have consistently provided you with a wonderful experience over the years. It means a lot to us that we can make your visits pleasant, even if you're feeling a bit nervous. Your high recommendation is greatly appreciated, and we look forward to seeing you again!

July 12, 2024

February 24, 2025

Laurie Jacobs

I had my initial visit with the office and I was very impressed with the whole staff. Everyone was nice and friendly. I definitely recommend the office for any dental care.

Response from owner

Hi Laurie, thank you so much for the wonderful review! 😊 We’re so glad your initial visit impressed you and that you’d recommend us. We look forward to caring for you!

July 17, 2025

February 21, 2025

B H

Jessica, the hygienist, is great.

Response from owner

Thank you for your awesome rating!

January 30, 2020

February 20, 2025

Jimmy Burnside

Great staff, great facility. My hygienist was very kind and accommodating. Definitely a new experience in dentistry. She didn't yell at me for not flossing, which we all know that's a hygienist trait. One of the best dental experiences I've had.

Response from owner

Thank you, Jimmy, for your kind words! We're thrilled to hear that you had a positive experience with our great staff and facility. It's wonderful to know that your hygienist was kind and accommodating. We're glad we could provide you with a new and enjoyable experience in dentistry, and we look forward to seeing you again!

August 26, 2024

February 20, 2025

Brian Halleran

Wonderful experience

Response from owner

Hi Brian, thank you so much for the wonderful review! 😊 We’re glad you had a great experience and appreciate your support!

July 17, 2025

February 16, 2025

Lynn Bertram

Professional service and friendly staff! A very relaxing experience in dental care.

Response from owner

Thank you for providing us with such an amazing review! We are so happy that you had a relaxing experience. We want every patients to feel comfortable during their visits. Thank you for being apart of the JCD family!

January 9, 2020

February 14, 2025

Kathleen Sullivan

Dr Montoya is a fantastic dentist! You can tell he loves what he does, he’s very receptive to patient questions and incredibly thorough with examinations. The whole team made for a great experience

Response from owner

Hi Kathleen, thank you so much for the glowing review! 😊 We’re glad Dr. Montoya and the whole team made your visit great. We appreciate your kind words and look forward to seeing you again!

July 17, 2025

February 11, 2025

Carmen Santiago

I highly recommend this dental group. Did some research and decided to give this group a try. I went in for a cleaning and X-rays. I was blown away by their diligence! I have never experienced how detailed they were for my initial exam. If you aren’t happy with your current dentist, give this group a try, you will not regret it!

Response from owner

Hi Carmen, thank you so much for your fantastic recommendation! 😊 We’re thrilled you were impressed by our detailed care and glad you gave us a try. We look forward to keeping your smile healthy and bright!

July 17, 2025

February 8, 2025

Kia Fallah

This is a well organized dental establishment! The office/staff is always clean, lovely, and friendly, they love what they are doing, my greatest experience ever special things to Fran, Alexis, and of course Jessica, best dental hygienist. God bless.

Response from owner

Hi Kia, thank you so much for your incredible review! We are thrilled to hear that you had such a positive experience with Dr. Montoya and our entire team. It's wonderful to know that Cassandra, Rose, Ashly, and Jessica made you feel like family and provided you with excellent care. Your kind words about our professionalism and transparency mean a lot to us. We truly appreciate your high recommendation and look forward to continuing to provide top-notch dental care for you and others!

July 11, 2024

February 8, 2025

Antionette Dee Richardson

From being professionally greeted at check in, having an unequivocally bubbly escort to the chair, listening to music laughing joking to being serious about my dental work plan I cannot stress how content I was leaving and can’t wait until I return for follow up. Thank you 😊

Response from owner

Hi Antionette, thank you so much for your wonderful review! 😊 We’re delighted you felt so comfortable and cared for throughout your visit. Can’t wait to see you again at your follow-up!

July 17, 2025

February 7, 2025

Frank Tucker

The most gentle dentist I’ve ever been to. Been going for years. My hygienist Lindsey is awesome.

Response from owner

Thank you, Frank, for your wonderful feedback! We're thrilled to hear that you've had such a positive experience over the years and that Lindsey has made a great impression as your new hygienist. Your support means a lot to us, and we look forward to seeing you again!

July 12, 2024

February 6, 2025

Bill Walsh

Very customer focused, young professionals and latest equipment/technology

Response from owner

Thank you, Bill, for your positive feedback! We're glad to hear that you appreciate our customer-focused approach and our use of the latest equipment and technology. Your support means a lot to us, and we look forward to providing you with excellent care in the future!

July 12, 2024

February 6, 2025

Jim Brown

My visit was outstanding, all things was explained in great detail and all questions answered.

Response from owner

We appreciate the stars! Your satisfaction is important to us, and we can't wait to see you next time!

October 18, 2024

February 6, 2025

wen wang

I went through the comments that multiple prior patients share my experience. It took several months to figure out that the treatment was not covered by insurance. I contacted the insurance company and they said the claims were submitted multiple times but only appealed once. Letter of necessity was not provided. I brought it up with the billing manager and office manager. Both gave contradicted statements from the documents provided by insurance company. I feel they do not want you to know that you have to pay out of pocket early on even they know likely it will be denied(per Aetna, deep cleaning has high denial rate). In this case you will keep getting multiple treatments so they can charge you out of pocket later on. It seems to be a pattern. Please everyone who is victim to their practice should report of board of dentistry so we have more cases against them.

Response from owner

Thank you for sharing your feedback. We take concerns about billing and communication very seriously, as transparency is important to us. We’d like the opportunity to review your experience in detail and address your concerns directly. Please contact our office so we can work with you toward a resolution.

September 23, 2025

February 5, 2025

Terence E

Amazing experience, Dr. Barks did a phenomenal job with my procedure and Rosemary answered all my questions and demonstrated professionalism during my procedure. Very clean facility, all staff very friendly. I recommend this location . RET Navy Senior chief!

Response from owner

Hi Terence, thank you so much for your amazing review and your service! 🇺🇸 We’re thrilled Dr. Barker and Rosemary provided you with excellent care and that you felt comfortable with our team. We truly appreciate your recommendation!

July 17, 2025

February 4, 2025

stan hedrick

Treated with care. Technician was great.Best dental group in town.

Response from owner

Thank you, Stan, for your feedback! We're glad to hear that you felt respected and received an accurate diagnosis without having to wait. Your satisfaction is important to us, and we appreciate your support!

July 12, 2024

February 3, 2025

Michael Maher

Fabulous visit again, welcoming, professional, check in, Lindsey dental hygienist again best ever, efficient while informative and convivial, Grateful to all, Thank you

Response from owner

Thank you for the great review! We are truly happy that you enjoyed your visit. Please let us know if you need anything. Happy Holidays!

November 30, 2020

February 1, 2025

taylor washington

It was an awesome visit 😀

Response from owner

Hi Taylor, thank you so much for the awesome review! 😀 We’re so glad you had a great visit and look forward to seeing you again!

July 17, 2025

January 31, 2025

patron watson

Always friendly and always do a great job 👏 👍 🙌 👌 😊 ☺️

Response from owner

Hi Patron, thank you so much for the awesome review and kind words! 👏😊 We're so glad you always have a great experience with us. Can’t wait to see you again!

July 17, 2025

January 30, 2025

Arlene Concepcion

Great service, always professional and efficient.

Response from owner

Hi Arlene, thank you so much for the kind words! 😊 We’re glad you consistently experience professional and efficient care with us. We appreciate your support!

July 17, 2025

January 30, 2025

Tina Simmons

Superstars!! I am so happy I found JCD! I had such a bad experience with some previous dental treatments at other dentist offices that I was really nervous about my appointment. Once again I was treated so kind and the treatment was faster and easier than I expected. Thank you Dr. Montoya and staff!! You and your team went above and beyond!!. I have recommended your office to many of my friends.

Response from owner

Thank you for your wonderful review! We're so glad to know that we could turn your experience around. Dr. Montoya and our team strive to provide the best care possible, and your recommendations mean everything to us!

October 18, 2024

January 29, 2025

Robert Gant

Quick, painless

Response from owner

Hi Robert, thank you so much for the 5-star review! 😊 We’re glad your visit was quick and painless—that’s what we aim for!

July 17, 2025

January 27, 2025

Valencia Clemons

I’ve been paying for a treatment plan that could no longer work for me so Dr Wayne Barker and his staff came up with a different treatment plan which seemed logical and in return that left me to receive a refund do to my over payment from the initial treatment plan once my treatment ended and their was nothing else they could do I was told I will not be receiving a refund as per Ashley, Daniellea and Dr Barker. Which left me in a financial ruin and to add insult to injury my finish product wasn’t done correctly If it was up to me they wouldn’t even get one star.

Response from owner

We’re sorry to hear that you feel this way. Our goal is always to provide quality care and clear communication regarding treatment and billing. We’d appreciate the chance to speak with you directly to review your experience and work toward a resolution.

September 23, 2025

January 20, 2025

Rebecca Bowie

Friendly, clean and thorough. Always on time. Great dental office.

Response from owner

Thank you for your kind words! We’re so glad you’ve had positive experiences with our office and team. Being on time and thorough is always a top priority for us.

September 23, 2025

January 17, 2025

Richard Hsia

The staff and service here is amazing. Dr. Barker, Chelsea and Carlye are lovely. They are so efficient and kind and caring I highly recommend Jacksonville Complete Dentistry. Thank you so much for all you do.

Response from owner

We’re so glad you had such a positive experience with the team. Thank you for your thoughtful words and for recommending us, it really means a lot.

September 23, 2025

January 17, 2025

ralonda kellam

Friendly, Professional and caring Dental Staff.

Response from owner

It’s always our goal to be both professional and welcoming, so it’s great to hear that came through. Thank you for your feedback!

September 23, 2025

January 15, 2025

Mario J Lerias

Everyone in this office is supper friendly and caring.

Response from owner

Hearing that our office felt friendly and caring to you makes our day. Thank you!

September 23, 2025

January 9, 2025

christina Bricko

Always a great experience, I had an exam with Dr. Barker and a cleaning with Lindsey. Very professional experience, I was a few minutes early and I was able to go back and get in and out quickly.

Response from owner

We’re so glad everything went smoothly and you were seen right away. Thanks for sharing your experience!

September 23, 2025

January 2, 2025

B B

Best dentist I have ever been too. Very thorough.

Response from owner

That means a lot, thank you for trusting us with your care!

September 23, 2025

December 31, 2024

911 Surf Report

JCD is amazing, the staff and Doctor's helped my wife with her implants ,that were installed by another Doctor, [because they couldn't or wouldn't]. Thank you JCD!

Response from owner

Thank you so much for your kind words! We're thrilled to hear that our team was able to help your wife with her implants. Providing excellent care is our priority, and we're grateful for your trust in us. Thank you for choosing Jacksonville Complete Dentistry!

July 12, 2024

December 23, 2024

Me Me

12/20/2024 Thank you Lindsey for your continued OUTSTANDING care and a shout out to the new dentist who has great bedside manner. I love how Lindsey makes me feel value as a patient! I know this extent to other patients as I’ve referred people to her. Kudos to Lindsey and the new dentist. What a great team. 06/27/2024 10 stars ghost to the Hygenist of the year, Lindsey! She is phenomenal and I can’t brag enough about her outstanding customer service skills. More over I would like to complement the front desk team as they had a great sense of humor and truly made me feel welcomed. 12/2023 I have been going to this practice now for over four years and I have to say I have truly found a dental practice home. The staff has always been very supportive, friendly, with a strong attention to detail. They have always made me feel like I was patient even though they have so many. The new young lady at the reception desk, I wished I could remember her name, she just started last week moving here from Indiana was fantastic! Her high level of customer centered approach demonstrates they hired the right person for that role. The hygienist, again I apologize for not knowing her name, but was new for me. Melanie has moved out of state and I do miss her however this new hygienist was very good! She explain things to me In a thorough consistent manner that I was able to understand, reviewed my treatment plan in great detail and she took her time to ensure that each tooth had the attention is needed. Dr. Baker, what more can I say about a man who truly knows his patients. I am most impressed with him and his attention to detail and his patient centered approach.

Response from owner

Thank you Mark for taking the time to provide us with such an amazing review! We are overjoyed that you have had an amazing patient experience for the past four years. At JCD we believe that each patient is apart of our dental family and we would never want anyone to feel like just a number. Again, Thank you for trusting us with your dental needs and we look forward to seeing you again soon!

March 21, 2019

December 21, 2024

Rita Martin

This is a new dentistry for me. Each time I’ve been very pleased with their service. I give special mention to dental assistant Alexis. When asked how she is, she replies, Super Great and that she is, from her work ethics and personality she is Super Great. Every visit, I look forward to seeing Alexis, (Super Great).

Response from owner

Thank you for the kind words! We’re so glad to hear that your visits have been such positive experiences. It’s wonderful that our team’s professionalism and personality have helped make you feel welcome and cared for, we’ll be sure to share your feedback with them.

September 23, 2025

December 21, 2024

Patricia Fagan

Clean office, friendly staff. Feel confident that they want the best for my dental care.

Response from owner

Thank you, Patricia, for your kind words! We're delighted to hear that you find our office clean and our staff friendly. Your confidence in our commitment to your dental care means a lot to us. We look forward to continuing to provide you with excellent service!

July 12, 2024

December 14, 2024

Cindy Davis

I'd had a really hard year with my dad being sick and I was not able to do what I needed to do for myself. They were able to fit me into their schedule to make sure that my tooth was okay. I have always had such a great experience at Jacksonville complete dentistry. Dr. Rose and her associates are amazing.

Response from owner

Thank you for sharing your experience with us. We’re truly glad we could be there for you when you needed care, and it means a lot to know you’ve consistently had positive visits with our team. Your kind words are deeply appreciated.

September 23, 2025

December 13, 2024

Michelle Iseman

Great dentist office. The hygienist are the best.

Response from owner

Thank you for your feedback! We’re glad to hear you had a positive experience and that our hygienists made your visit enjoyable. We appreciate you sharing your kind words.

December 9, 2025

December 11, 2024

Sharon Carter

I love Lindsey my hygienist. Everyone very friendly. I go here even though they are out of network so I self pay-as well as driving to the other side of town

Response from owner

Thank you for the amazing rating!

November 22, 2019

December 11, 2024

Vanessa McClintock

Front office staff very friendly, patient. Mix up of who I was seeing but Dr. Sam was great. Carley was excellent at explaining procedures. Lindsey was the best hygenist! Will hope to stay with her as long as I am at JCD.

Response from owner

Thank you, Vanessa! We’re so glad to hear that even with the mix-up, your visit went smoothly and you felt well cared for by our team. We appreciate your kind words and look forward to welcoming you back for future visits.

September 23, 2025

December 8, 2024

J Garcia

Excellent, professional service. Never had a problem after many years being their patient.

Response from owner

Thank you for the the amazing review! We are so happy that you enjoyed your visit and felt safe. Happy Holidays!

November 24, 2020

December 7, 2024

Cherie Lancaster

Alexia was wonderful. Dr. Montaya was great. The tooth extraction was so smooth. 11/30/23 Chelsea was great. It is great not to dread going to the dentist.

Response from owner

Thank you for the awesome rating!

December 31, 2019

December 7, 2024

JaLisa Nashae'

Love it here super cutesy simper demure lol, but fr every one is so sweet and the atmosphere is so calm and sweet and soft

Response from owner

Thank you so much! We love that you feel comfortable and relaxed here, that’s exactly the kind of atmosphere we want for our patients. We can’t wait to see you again!

September 23, 2025